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Fairy Season has a rating of 2 stars from 1,130 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fairy Season most frequently mention customer service, poor quality and free shipping. Fairy Season ranks 1859th among Women's Clothing sites.
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Wish I had of seen this. Top will fit my 10 year old grandaughter. Had no idea it was coming from China.
I'm so glad I read all of these reviews before buying. I found a bunch of cute dresses and was getting ready to spend at least $100. I'm curious if anyone knows where they are stealing the photo's from? I still really want those dresses!
I have already placed order supposed to be here in 18 days haha! Been well over a month. Should have known better because prices are so low. Looked up tracking # apparently it has not even shipped. Never agin!
The quality of the fabric is terrible (you can see through). The cut is even worse. I bought 3 tops and was unhappy with all of them. Pay attention to the return policy as they do not offer refund. They've offered me 15% refund for 3 terrible tops or they would refund me if I had sent it back to China (via tracked Royal mail and not any other delivery option). Royal mail to China does not offer tracking system and may takes months. I had not confidence that I would even received my refund so I had to give the tops to charity. I am not even sure if they can operate legally in the UK as they added 'Armed Forces UK' to my address (I guess they are evading taxes). They also have not declared the real value of the purchase to the post. Avoid this company by all means!
I have never received my order. I ordered it back the first part of August.
Lousy customer service.
Lost my money and no merchandise!
Never again!
Boy I sure should a read these reviews before ordering! I was so excited to get some pretty dresses. Nope. Stiching is terrible! Strings everywhere. Lace not sewn on properly. And seams showing. I'm sick to my stomach. And after reading these reviews it's obvious that complaining to them is futile. Count it as a loss. Dang.:-(
Don't order from this website. It's all knock off stuff that looks nothing like what you see in the picture. Made in china cheap $#*!ing crap.
This is a Chinese website that ships from China they are posting images of clothing items that they steal from amazon and other websites. The items they show are not near the items that they ship, poor quality and fit, sizing is way off. Do not order from fairyseason.com
I bought three items and paid for expedited shipping, which was listed as 3-7 business days. I received an email from the website three days after the order that one of the three items had shipped. It is not four business days (seven total since ordering) since that email and I clicked the tracking number. It has not even shipped yet! Neither have the other two items. And I paid for "expedited" shipping. I sent an email to CS asking them to either ship all items immediately or cancel and refund the entire order. We'll see what happens.
I ordered a size XL top, when I received it, about a month later, not only was it cheaply made, but it seriously looked and fit like a size Small. I emailed the company about the issue and they suggested "give it to a friend"! I should have read the reviews BEFORE ordering. NEVER again will I order from them.
I made a costly mistake when I ordered from FairySeason. When people joke about a delivery was on a "slow boat from China" well this is the truth. It took a MONTH to receive my order. I placed my order for 3 items; A shirt, a sweater and a beach blanket Pizza themed. Each item arrived separately - taped in a plastic shipping bag from China. The shirt was paper thin and constructed wrong. The sleeves are very narrow and the shirt is not true to size. The sweater arrived damaged with a hole in the arm. I sent them a photo and they agreed Yes it's damaged. The Beach blanket was the worst. It's a BEACH blanket but it was made out of thin nylon scarf type material. And it's so small. In the website ad they show two people sitting on it at the beach. What a joke. The worst part is trying to get them to refund my money. They just keep replying to my emails with the same message but a different "name" - They are offering me a refund if I PAY to ship it back to them! Or better yet they offered me 15% of what I paid and I get to KEEP the garbage I paid for! UNBELIEVEABLE. Do not order from them and tell your friends - I will be looking into way to report them to Facebook for false advertising.
It tools almost a month to get my order. The two shirts I ordered look nothing like what I received. The clothes and bikinis I ordered look and feel like the cheapest material. I am beyond disappointed and will be sure to let my friends know not to order from this website.
I have ordered almost 3 weeks ago, said it shipped still have not received the merchandise. Paid express delivery.
I ordered 3 tops from this company and received two of them today and am very disappointed with the style and quality. The tops look nothing like the pictures and even the material is not the same as pictured. I ordered size small and they are a bit loose fitting which I was surprised with given that they are made in China. I am waiting for one more top but will not hold my breath on it being any better. DO NOT BUY FROM THIS WEBSITE. You're better off spending a little bit more money and supporting stores in your own country.
I ordered from the original 'vessos' 3 months ago. In that time there name changed and this is after I had already been constantly emailing back and forth with them telling me please wait another week. Please wait another month. Told me to wait longer 5 separate times and this was all after a month. I still have not received ONE item of the three I ordered and will never and hope no one else ever orders from this company who obviously is a Scam. I would have never known there name changed if I didn't look at reviews. Cus while I was emailing them. It started saying it was no longer sending cus that email didn't work.
I'll start by saying that when I did finally receive my order the two blouses that I purchased were EXACTLY as pictured. Good material, I love them! It did, however, take over two months to receive them. In addition, I ordered two separate sizes (L/XL), but they both fit like a large. I also ordered a bra, very large size for the order, it wouldn't work as a training bra for a little girl. Way too small. I would have been being peeved, but the blouses really are fantastic... And I used money I'd been given off of a survey to buy them, so I wasn't really out anything.
I was getting ready to place an order when I remember I ordered a jumper to wear to an all white party. I ordered a size larger than I normally purchase and it was 2 sizes too small and it was cheaply made. I contacted the company and they said something like somethings are poorly made that is how they are able to offer low prices. They would not offer a refund. I was just about to enter my credit card information and I remember... so I said let me check the refund policy. Which is basically non-existing, so I decided to check out the reviews and boy and I glad I did! Thank you to everyone that took the time to write a review!
I wish I'd come to this website before ordering, I see all the same problems with my order in everybody else's reviews :( The actual clothing I received are not even close to resembling the photos on the website, super thin t-shirt material (when I ordered a sweater), and VERY small size. In hind site, I should have known with prices so low.
Answer: I guess in a sense you could say that. I received everything I ordered, but the quality is HORRIBLE. Nothing like what I believed I was ordering. And the shipping time was absolutely unacceptable being well over a month. I ordered in September and didn't receive until October.
Answer: If you ordered through PayPal, you can open a dispute. I waited 2 months for my orders from this horrible company. Once my PayPal dispute was in progress, they had 5 days to respond (which they didn't), and I got my money back on the 6th day.
Answer: It's a scam site, I highly doubt you will get your money back.
Answer: You will not get your order and even when you do, you will be extremely disappointed. I can't actually understand how this company is allowed to do business here. I was sent a broken, cheap looking purse and they WILL NOT refund. I've ordered from similar sites and have never had a problem.
Answer: I had ordered back in October and never received so I emailed I. November 11 only to be told I would recieve my items that week... i have yet to receive any of the items I ordered and they wont even reslond to my emails anymore.
Answer: Thats just it, they wont refund your money! They only wanted me to accept 15%of what i paid like it was my fault! When i saw china i said nope id probably spend mire on shipping than what i paid! NEVER AGAIN!
Answer: It takes months, I recommend disputing it with your bank to get your money back, IF you get it, its poor quality.
Answer: They run super small. I ordered a XL and when I received it, it fit like a Small
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