Fairy Season has been reported to offer refunds or compensation contingent on the removal of negative reviews. If you have evidence of such behavior, please report it to the FTC, where each incident can lead to a $50K fine.
Fairy Season
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Fairy SeasonReviews 1,132

2.0
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Fairy Season Reviews Summary

Fairy Season has a rating of 2 stars from 1,132 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fairy Season most frequently mention customer service, poor quality and free shipping. Fairy Season ranks 1895th among Women's Clothing sites.

service
77
value
71
shipping
74
returns
61
quality
71
Brazil
1 review
8 helpful votes
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I've paid my order on July 31. Still waiting for it. Every time I complain they just answer that "It normally takes more time to arrives Brazil". FOUR MONTHS?

Date of experience: November 23, 2016
Minnesota
1 review
31 helpful votes
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Well IM Happy
November 24, 2016

I was worries after reading all of these awful reviews! I'm a very petite person so maybe thats yalls issue... I ordered some items because I'm having a baby and the Small fit like a woman's small should... The T-shirt material was durable and it was all just perfect. Took 8 days with free shipping. I'm extremely relieved. Maybe you sticky beeka need to order larger sizes. It's OK.

Date of experience: November 23, 2016
Illinois
1 review
5 helpful votes
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Don't Do It
November 22, 2016

Sizes are for dolls, or maybe small children. I opened a Paypal dispute to have my money refunded and they expect me to pay to ship the item back to China. Don't do it!

Date of experience: November 22, 2016
Ohio
1 review
4 helpful votes
Follow Renee K.
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I wish I would have read all of these reviews before I ordered. Everything that is said is 100% true. I paid for faster shipping when I ordered on 11/10. I ordered shirts specifically for Thanksgiving and will not have them in time (today is 11/22). They sent an email stating they were shipped on 11/16, but the tracking numbers do not work and I cannot find record of shipping anywhere. I should have known better when the confirmation emails, etc were not in proper English grammer or punctuation. This is a total scam and I regret my purchase!

Date of experience: November 22, 2016
Massachusetts
1 review
7 helpful votes
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What a freakin rip off. You are better off ordering your clothes on eBay from China directly. That's where they are getting them from and then selling to you! Sizes are ridiculous. An XL fits like a small and withe quality you will be able to wear it once before it falls apart in your hands. Rip off! They also offer no help when you email them to let them know you are upset.

Date of experience: November 21, 2016
Virginia
1 review
7 helpful votes
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I purchased 10 shirts back in September. I've only received 8 of the 10 shirts. I've left several messages stating that I still have not received those 2 shirts and the person stated that they were shipped separately. I'm still waiting on them as of today and the tracking number they gave me is not valid. I'm starting to realize that I maybe out of $30 because every time I ask them to just refund the money the message me back stating its on its way (A BUNCH OF BULL) and despite them not giving me a refund, a lot of the tops I purchased were NOT made in the same material. The material is very thin; you can see right through it and the size chart is way off. I usually wear a large so I ordered an XL, some of the tops fit and some did not. I WILL NEVER ORDER FROM THEM AGAIN!
VERY POOR QUALITY MATERIAL, NO PHONE CONTACT, AND BUNCH OF BULL WHEN THEY FINALLY MESSAGE YOU BACK! DO NOT WASTE YOUR MONEY!

Date of experience: November 21, 2016
Indiana
1 review
11 helpful votes
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Paid for expedited shipping on Nov. 10,2016. Stated that expedited shipping would allow for packages to arrive at your home with in 3-5 business days. No where does it state that the company is in CHINA! I am still waiting for my 4 items. I got fake shipping numbers that can not be recognized by any shipping company. The will not respond to any of my emails, facebook message or paypal complaints. I believe I am out of the $80.00 plus shipping! :(

Date of experience: November 21, 2016
Missouri
1 review
9 helpful votes
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Fake
November 21, 2016

I ordered a cardigan that looked so cute with a fall design on the sleeves and it looked NOTHING like what the pictures showed. Should've read the reviews first... don't waste your money and DON'T SHOP HERE!

Date of experience: November 21, 2016
New York
1 review
8 helpful votes
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Unhappy
November 20, 2016

Sizes are very small & products come from China. Shipping took a month! No refunds. Don't waste your money on this company. I am very unhappy & disappointed.

Date of experience: November 20, 2016
Texas
1 review
7 helpful votes
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Worst clothing site on the Internet, do not buy here. No refunds, no customer service.

Date of experience: November 19, 2016
New Jersey
1 review
9 helpful votes
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Ok, so i ordered the Red Hoodie Dress, that says "smile" from fairy season online. I ordered it on Nov 1 and received it on Nov 19th. Which isnt as bad of a wait, as i was expecting... considering how long most reviews i read said how long it took them to recieve there order. But still not considered fast neither. After loking at the dress, let le begin by saying the color is NOT Red like it was pictured online. Its actually more of a Orange color with a tint of Red color in it. Second the material was extremly thin! So Thin that it is actually see through in the sunlight! I will have to wear this hoodie dress with something underneath it, because of how thin & see through it is. & last the sizes are somewhat off. They actually run a little small. I ordered a large & it still it somehwat very snug on me! & normally i wear a meduim in most things.
To sum up how i feel about this sight & the item i orederd... very deceptive! Order from this company at your own risk! I would post a picture but this review sight wont let me

Date of experience: November 19, 2016
Oklahoma
1 review
6 helpful votes
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Do not buy from them
November 18, 2016

U ordered $160 worth of items. First off... there ont even in the US. Second. They send u a fake tracking number to keep u off there $#*!. I paid 130 dollers for FAST shipping. Its been 3 weeks now and still havnt got a real tracking number. Only a fake one that says "waiting UPS pickup"! Bunch of bull. They REFUSE to give a refund. I seen on tgere that one lady been waitin on her order for 4 MONTHS. And they will not refund her money. DO NOT BUY FROM THEM. U will get scammed just like we did!
Sorry bastards. $#*! like that it one of many reasons we dont want you peopld in America.

Date of experience: November 18, 2016
New Jersey
1 review
6 helpful votes
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SCAMMERS AND THIEF'S
November 18, 2016

Do not buy from here... ever! So cheap. The clothes are awful they don't fit, the logos are not printed straight and the Skene are not even the same length! Every pair of pants I bought are horrid too.

Date of experience: November 18, 2016
Alabama
1 review
6 helpful votes
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Total Scam!
November 18, 2016

I ordered 2 shirts from fairy season and paid extra for 2 day shipping. It's been 10 days since I placed the order and not only have my shirts not been delivered, but I am beginning to have my doubts they even exist. They sent me a link to some 17track website to track delivery and it doesn't look legit. Do NOT order from this company! I am usually diligent about checking out new companies, but didn't this time and I regret it!

Date of experience: November 18, 2016
New Jersey
1 review
3 helpful votes
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I paid extra for my package to come in 1-3 days and its now been a week!

Date of experience: November 18, 2016
Minnesota
1 review
4 helpful votes
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Not happy
November 16, 2016

I ordered 2 sweatshirts, one being 2XL and then I ordered and XL incase the other was to big, BOTH were the same size basically and SUPER SMALL, which they fit my 9 yr old daughter! I unfortunately have taken this as a loss and let her have them to play in being they are made very cheap. I would not order from them again.

Date of experience: November 16, 2016
Ohio
1 review
3 helpful votes
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I ORDERED A LIGHT PINK HOODIE WITH CAMOUFLAGE DESIGNS IN SIZE XXLG
AND I RECEIVED A FUSCHIA. HOODIE WITH ORANGE CAMOUFLAGE... SMALL ENOUGH TO
FIT MY 6 YEAR OLD GRANDDAUGHTER.

Date of experience: November 16, 2016
Pennsylvania
1 review
2 helpful votes
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You dont get what you order and this is the response i got from customer service...
Dear customer,

We apologize for any inconvenience caused to you.

1) According to your description, there are not many differences between the real product and description.

2) Due to the different shooting light and the computer monitors, there could be tiny chromatic aberration.

3) To make you feel better, we suggest

We refund 15% for the item # *******as the compensation,

Any of your comment will be appreciated.

Waiting for your soon reply

------------------
Best regards from Fairyseason

Canis
Customer Representative
www.fairyseason.com

Date of experience: November 16, 2016
Louisiana
1 review
4 helpful votes
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HORRIBLE COMPANY
November 16, 2016

Bought some clothes from this company. They took 3 months to come in, they were cheap china knockoffs, they were made EXTREMELY small and their customer service sucks. I DONT EVEN GIVE THEM A 1 I GIVE THEM A ZERO!

Date of experience: November 16, 2016
Massachusetts
1 review
5 helpful votes
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Horrible quality
November 15, 2016

Do not do not do not waste your money! One of the items I bought was so hardly made it wouldn't even fit over my neck. One of the elbow patches was sewn on the wrong side of the sleeve. All they offer you is a partial refund. Even so, you'll probably never see the money. Do not waste your money!

Date of experience: November 15, 2016

From the business

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fairyseason.com
London, LONDON, United Kingdom