Fairy SeasonReviews 1,132

I ordered a hoodie off this site after seeing an add on Facebook. It was a hoodie that you can put your little one in. I ordered it in November and in December I contacted them as I hadn't received it. They took over a week to respond and when they did they said it would be delayed because of customs and the holiday. Mid January I contacted them again and they told me my parcel can't be tracked as it's free shipping however it was mailed out and I should receive it by the end of January. I contacted them again and they said to contact my local post office (they can track it?!) then they said the tentative delivery date is Feb 7th. On February 8th I contacted my credit card company who reversed the charge. It's March 1st and I still haven't received it. Scam scam scam. Had I know it was coming from China i would have never ordered it. Also, the response is computer generated so I'm not even sure you are talking to a real person.
Don't waste your money!

I ordered a fleece hoodie from Facebook ad (for a mom to wear with a baby in a baby carrier.) It was supposed to be for a Christmas gift. I didn't even realize it was coming from China. I ordered long, long before Christmas and arrival estimate was for early December. I didn't come until late January. When it did come, it was the cheapest, chintziest version of what was in the picture that you could imagine. There was exposed fabric edge that wasn't hemmed, there were mistakes in how it was sewn together, and it was about 2 sizes smaller than what it should have been for an XL. I was surprised the costumer service actually got back to me when I asked for a full refund. They kept trying to convince me to keep it, then offered 10%. Ummm, no. Stay far away!

Shipping takes forever. After I received my sweater which on their site is called "Long Sleeve Sweater", I noticed that it barely had 3/4 long sleeves. I contacted the company who kept sending me emails asking me the same exact questions that I had already answered numerous times and also a picture of their product and the one I was sent and they are claiming there is no difference, trust me there is a HUGE difference. Do not waste your money.

I ordered from fairyseason the beginning of December. They claimed i gave them the wrong address, and that my package was shipped back to their warehouse. I checked my address and it was correct, they told me that i had to give them another shipment fee. So i was like whatever and paid the shipment fee and emailed them my address 4 times. I still have not reciebed my package. They told me it was shipped back to the warehouse yet again. They are telling me i have to send another shipment fee! Complete BuLL****! I have also opened a dispute with ebay about them. I paid over $30

After 3 months my order has still not been delivered. They keep asking me to give them more time and more time. I have opened a dispute with Paypal to get my money back.

I have been fighting with this hunk of $#*! company for nearly 3 months for a full refund on my purchase. They cannot seem to read and email stating a) the parcel is lost then turning around and b) the parcel was returned due to their inability to put a sticker on a parcel and ship it to a complete address! $#*!ing bunch of idiots that cannot understand simple requests. Wish I looked up these idiots before I wasted my money and time on them. DO NOT EVER BUY FROM THESE MORONS!

Why do you refuse to give a total refund for defective cheap (defective!) crap that is nothing like how you represent it to be? I have ordered a necklace that broke immediately, clothing that was of a material I've never seen or felt before and a purse that showed up with broken zippers and looked like a plastic bag. I wish I would have checked the reviews before I ordered from them. I can't stress 'buyer beware' enough if your considering ordering from this scam site.