Fairy Season has been reported to offer refunds or compensation contingent on the removal of negative reviews. If you have evidence of such behavior, please report it to the FTC, where each incident can lead to a $50K fine.
Fairy Season
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Fairy Season

How would you rate Fairy Season?
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Canada
1 review
0 helpful votes
Follow stephy o.
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I ordered sweaters on December 2016, said it ships in 5 to 10 business days... BS... when I escalated with PayPal they said "takes 35-45 days for delivery... can't track with post office because shipping was free". Today is March 15,2017. I never got my order or a refund... btw they were quick to charge my credit card... payment went through the same day I ordered.

Date of experience: March 15, 2017
Florida
1 review
3 helpful votes
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Horrible!
May 2, 2017

I'm giving you one because there is not zero! Bad quality items, horrible customer service and after 2 months I am still waiting for a couple of items from my order but they take your money right after you order! Please don't buy anything from that website!

Date of experience: May 2, 2017
North Dakota
1 review
2 helpful votes
Follow Leah Y.
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Cheap material. Nothing looks like the pictures. Nothing fits correctly. And then horrible customer service when trying to return and get a refund. Don't. Just do not waste time or money. You will not be satisfied!

Date of experience: October 10, 2017
Canada
1 review
0 helpful votes
Follow Jillian F.
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Terrible, cheaply made shirts. They said I would receive a 15% refund and it's been over 3 months and I still have not got it. I don't expect to anytime soon. Total rip off! Don't waste your money as the clothes look nothing like the cute pictures!

Date of experience: February 27, 2017
Australia
1 review
1 helpful vote
Follow Vic T.
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Worst experience ever. This company stole my funds & never shipped anything, Never sent any tracking number. I paid express shipping but that service does not exist, it's the same amount of time as the standard shipping only double the price. The customer service is terrible, they don't respond to customer emails. I requested a refund but they delayed responding to a point where it was too late. I opened up a dispute with PayPal & then the company responded back to me by saying Close the dispute & we will ship your order.
Which just proves they are shady. Do not trust this company, Do not buy anything. They are thieves & really big SCAMMERS!

Date of experience: July 3, 2019
New York
1 review
7 helpful votes
Follow Ami P.
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SCAM!
November 1, 2016

First of all it takes more than a month to get your purchase. Second... the quality of the items are very very very bad. I wanted to return everything! But guess what? They don't do returns """"Were able to offer you amazing discounts because we dont house inventory after our sales end, and therefore cannot process returns except in very limited circumstances"""""". How about that?! I wish I knew before making a purchase. I should have read these reviews before!

Date of experience: November 1, 2016
Florida
1 review
1 helpful vote
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Scam
May 27, 2021

Poor quality clothing. Would not allow me to return. Said shipping too expensive and I should just gift my purchases to someone else! Unbelievable! I am out my money and left with fabric that can't even be used as a rag!

Date of experience: May 27, 2021
Canada
1 review
1 helpful vote
Follow Amanda l.
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Terrible site
February 15, 2017

I and my boyfriend both ordered a sweater just duff color at exact same time he got his and I have been waiting for almost a month after his arrived which took almost 2 mons... the site is terrible they rarely respond to email if they do takes at least a week would not recommend ordering from here

Date of experience: February 15, 2017
Texas
1 review
0 helpful votes
Follow C K.
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SCAM
May 5, 2017

Fairyseason takes photos from real online sites and posts them as their own then 100% rips you off! After months of waiting for your oder you will receive only part If any of your order in the mail. It will be poor quality, odd dimensions, the wrong color, and look nothing like the photo.

Date of experience: May 5, 2017
Missouri
1 review
6 helpful votes
Follow Kaitlin A.
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Do NOT order from them!
December 10, 2016

I ordered a holiday dress three weeks in advance and it has still not arrived. Do not believe any estimated shipping time they tell you. Whenever this dress gets here the holidays will probably be over and i would have bought it for nothing. Also their tracking checker doesn't work. Overall horribly experience and I haven't even gotten the dress yet

Date of experience: December 10, 2016
Canada
1 review
5 helpful votes
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DO NOT ORDER
February 17, 2017

Been over two months and I have yet to see my order. Terrible customer service, never get a straight answer. They also send your personal information to others that have problems, saying your the shipper.

Date of experience: February 17, 2017
Canada
1 review
1 helpful vote
Follow Vanessa D.
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DO NOT PURCHASE
February 1, 2017

Unbelievable, do not order from these people, they are scams I placed my order what should only take 5-10 business days is now 13 business I have sent emails no reply incompetent company doesn't even have the sizes right they are for 12 year olds completely off enjoying ripping off Westerners. Wish so badly I had read these reviews before never ever would have bought anything should have known better they are linked to Rosegal another one to avoid again their clothes are for 12 years olds. So disappointed,,,,,,, Jerks!

Date of experience: February 1, 2017
Indiana
1 review
18 helpful votes
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I'm so glad I read all of these reviews before buying. I found a bunch of cute dresses and was getting ready to spend at least $100. I'm curious if anyone knows where they are stealing the photo's from? I still really want those dresses!

Date of experience: October 17, 2016
Canada
1 review
17 helpful votes
Follow K D.
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What a Joke
August 31, 2016

Not only did the order take 30 DAYS to arrive, even though I paid for quicker shipping, the order is a piece of junk.
What bathing suit doesn't have a band or elastic or something at the base so your boobs don't fall out, or have enough fabric to cover your nipples. The material was so cheap, they claim to provide high quality items, but it looks like a kid in high school made it in home skills class.
Do not order from this site!
They do not offer a return policy- they either give you a discount or credit to buy something else.

Date of experience: August 31, 2016
Finland
1 review
1 helpful vote
Follow Elli M.
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I ordered 3 pieces of swimsuit which were cheap and looked nice.
Two of them came after a month but one was never send to me. I contacted them several times and got so shady emails back. I have been arguing them now for about 2 months about this and contacted customer court as well. Still haven't received the refund!

Date of experience: July 8, 2018
Pennsylvania
1 review
3 helpful votes
Follow Victoria A.
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If you even look at this review, please send information to absolutely everyone you know on any kind of social media. We need to put companies like this out of business. They steal money from hard working americans and think they can get away with it. I placed an order in early December and have not received any part of it even though they send emails indicating items were shipped mid December. Run around after run around. Well, let's show them what we can do to them!

Date of experience: January 17, 2017
California
1 review
18 helpful votes
Follow Amanda G.
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Hey!
So this sight may be a scam. The good thing is you pay through PayPal. Call them and ask to file a claim, then they deal with the company directly and the company has 10 days to respond and refund money on their own or PayPal does it.
I got mine back within 24 hours.

Date of experience: October 4, 2016
Oklahoma
1 review
5 helpful votes
Follow Savannah J.
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I was hesitant to buy from a site that has such terrible reviews but I'm poor and I wanted some cute clothes for cheap. I ordered approx 3/17/17 and got a shipment notification on 3/24/17 and received my order on 4/3/17 which I have no idea how that happened coming from China, but I swear it's the fastest shipping I've ever gotten from there. The material is pretty solid, though I'll say a tad on the smaller side (just a tad). I'd say if you're bustier to size up just to be safe.

Date of experience: April 3, 2017
Iowa
1 review
9 helpful votes
Follow Sue M.
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I sized up 2 sizes, but still ended up with things I could not wear. I should have listened. Be smarter than I am! The t-shirts were of ok quality. But not helpful if they don't fit! The sweaters were not sweaters... they were made out of t-shirt material. Just garbage. I will donate the clothes because life is too short to try to get my money back. Lesson learned. I ordered a watch that was fine. I was prepared for the long shipping time, which was about 3 weeks.

Date of experience: August 4, 2017
Arizona
1 review
8 helpful votes
Follow Sarah G.
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Sorry I didn't look at the reviews before I ordered. I received my first item, 1 of 4 and this material is so stinky & cannot get the smell out. The website looks so cute, but it doesn't say the orders are coming from China. Terrible quality, no wonder the price is so CHEAP, you get what you pay for. Shame on me for being do stupid! Save yourself the disappointment.

Date of experience: July 31, 2017

Overview

Fairy Season has a rating of 2 stars from 1,134 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fairy Season most frequently mention customer service, poor quality and free shipping. Fairy Season ranks 1917th among Women's Clothing sites.

service
77
value
71
shipping
74
returns
61
quality
71