Fairy Season Reviews Summary
Fairy Season has a rating of 2 stars from 1,132 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fairy Season most frequently mention customer service, poor quality and free shipping. Fairy Season ranks 1894th among Women's Clothing sites.
Ordered a pair of buck leggings 4 $#*!ing months ago! I downloaded that 17track app and it stills says my leggings are sitting in china... And they won't refund any of my money... So $#*!ing pissed
So, the tee shirts are cheap and cute. Did they pill and tear at the seams after a few wears? Yes. The couple Mom tees I ordered fit well, but were a wee bit shorter than I prefer. I ordered xl and I wear medium, knowing these were probably straight from China and made for tiny Asian ladies. Happy with what I got, but I also shop at Goodwill for the cheaper prices and "disposable" clothing I don't expect to last me years and years!
The clothes are decent and comfy IF you can get the correct items. I have had multiple times where they sent me items that were as much as 7 inches different in measurement from their website! Contacting them is a nightmare and don't expect an easy resolution. They refuse to take responsibility and won't give you your money back unless YOU spend the outrageous amount to send the stuff back! Terrible customer service!
So I ordered a body suit for a sexy night out and the website offers free shipping... yeah thats the handling time. 6-15 days? I waited 15 days and I just got an email about my order. And I called to ask them to fix my order, waste of time! NEVER BUY FROM THIS COMPANY! Dont get sucked into the cheap deals or ignore the bad reviews. Listen please!
Ordered 5 2x tops (normally wear large) but saw the reviews of sizes running small so decided to order bigger. WAY TOO SMALL! They wouldnt even fit my friend that is an adult size small. Have no clue where they get their size charts from! Also, took 2 months to get the shirts. Refused to refund my money. Unfortunately they are all "mom" related shirts that would probably only fit a small child. I very petite friends that they wont even fit!
I would give 0 stars if possible. I ordered 3 shirts, paid extra for shipping, took 4 weeks to get them. Shirts looked nothing like the online photos, cheap, thin material. I asked for a refund and they said they'd only give me 20% back. When I said 20% was not acceptable and I would be writing a review, they said they won't refund me anything if I write a bad review! Terrible company!!!
Ordered 4 3x tops. Way too small even tight on our 10 year old. Contact customer service they offered $8 refund. Escalated to PayPal they offered PayPal $8 refund too. I am fighting they thru PayPal for my full $41 since it is all too small
Update
Won PayPal case
They had to refund my $41 purchase
And $26 to return ship back to China
So fairy season losers
Lost $67
Lost a customer
Lost any future customers thanks to this site!
Cheap material. Nothing looks like the pictures. Nothing fits correctly. And then horrible customer service when trying to return and get a refund. Don't. Just do not waste time or money. You will not be satisfied!
I will never order from this $#*! company again! I ordered a dress from here 4 weeks in advance and still nothing I even paid extra for shipping on time! And here I am still waiting for my dress! Never ever will I ever get stuff from this $#*!ty $#*! company!
I ordered some thing 5 months ago and still didnt get it! After I contacted them two months ago they resended it (as they said) but still nothing! I wont give up, want my money back!
Never received my parcel... tried to contact them but they not responding! How they still get away with all this. Angry
This has been by far the worse experience I've ever had. They sent me two ripped items and the quality of the clothes is so bad. I've asked for a full refund and they won't even provide me with a return address! They told me they can give me back 20% for the ripped items and I can fix and give away what ever didn't fit me. What the f**k! Seriously, are they crazy? Don't waste your time. I hope pay pal can refund me my money and is able to get me a returns address, I wouldn't even wear their clothing for free!
Finally got my tanks, but only after threatening to report them. The tanks were about the quality you'd expect for the price. The sizes are a bit smaller than advertised. I'd suggest one size larger than you think you need IF you're brave enough to start a battlw with this company. They clearly don't speak english as a first language, and still don't understand why I'm mad about waiting nearly 3 weeks for something I paid 5 day shilping for, insisting that everything shows up within 8 buisness days... apparently to then 5,8, and 20 are the same.
Don't buy this stuff, it's all bs. I ordered 2 tanks like 2 weeks ago, it was advertised free 3 day shipping, went to order, and it was either free shipping for whenever they felt like shipping it out, or pay extra for 5 day shipping... well I needed them for something (that 5 day shipping would get them there in time for easily) so paid the extra shipping fee... they didn't even process the order for 3-4 days, and then when they did, the tracking didn't work. Well, once it DID work, I could see almost 5 days later that it hadn't even left their shipping facility (assuming it's even really there to be shipped). Messaged customer services, and a day or so later was told basically that even though I paid extra and it was past the delivery due date, I should just wait, and then was eventually told that it was stuck in customs... now... how can something be stuck in customs when it hasn't even shipped yet? Hmmm... well, fast forward several poorly answered emails later, and 2 weeks after paying for 5 day shipping... I get offered 50% back of the shipping I paid for (so I can have 50% back for a service that wasn't even performed?... ok then) and 8% off my next purchase... because I'd order from here again? Read the online reviews, it's not worth the hassle and loss of money. I'm going to assume my tanks aren't coming, as the 'tracking' shows it hasn't even left yet. Their excuse originally 'stuck in customs' has now changed to 'we have a lot of packages piled up'... sure. Sure you do.
I ordered 5 things and all of them were very poor quality. The red shirts ruined all my underclothing even after being washed. The necks were all weird. And the material very poor quality. Wish I would have read the reviews here first. Do Not buy here. Even though it's cheap it's a rip off.
I ordered 6 tank tops. When they arrived they all stunk like chemicals so I washed them. When I took them out of the washer, 2 of them the lettering was peeling off and 2 more the seams were unraveling. I would expect if I pay $15 for a tank top I should get to wear it at least once before it falls apart.
I only received 2 of 3 shirts I ordered but after a couple emails I was told they would send the missing shirt out again. I'm waiting for the order but they did respond and said they will correct the issue. For $10 shirts I got, quality is good and sizing is good. I would buy from them again.
This company is terrible! Thier description of products are always off and usually poor quality. IF (a very strong IF) you receive your item(s) you will be lucky. If you need a refund you are out of luck - even when it is their fault!
I ordered some bathing suits and when they showed up they weren't even fully stitched together! They were super cheap crappy fabric and looked nothing like the pictures. When I contacted them for a return shipping address and a refund, they said they would give me a 15% refund and told me to go get them fixed. Like... what?! Ermm... no, you are going to give me a return address and a full refund. We've been going back and forth for almost a month now and they're like "ok you can have 40% refund and 10% discount on future purchases"
You're joking right? I don't want a discount. I will NEVER shop with you again. So I told them they have 24 hours to send me a return shipping address and give me a full refund, otherwise I am disputing the charge with my credit card company and reporting them as a scammers. We shall see what comes of it.
Either way. Save yourself the hassle. There are way better places to spend your money.
From the business
All Free Shipping Cute Clothing at FairySeason. Up To 50% OFF!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members