I love the ease of use with both the website and in-store experience. I love the memebership! I love my points and what I can buy with them <3

Kate Hudson should be ashamed of herself. What a horrible company. Placed an order MONTHS ago, still don't have it. They sent a replacement and that was also conveniently "lost". No one is helping me and my $$$ is now gone. Just keep being told to "call back in 2 days." And I "may" have a resolution. I just want the products I PAYED FOR. So angry and frustrated with its this HORRIBLE company. I'll keep leaving bad reviews until this is resolved. Do not waste your time or $$$.

They will ignore you at every turn, there is no way to speak with someone over email! ONLY live chat and over the phone! And even then they will straight up ignore you! Not to mention they make most of their money by scamming people out of the monthly membership fee. If you forget to skip they will charge you $65, oh did you wanna cancel now? Too bad you HAVE to speak with an agent on the phone to cancel where they will gaslight you and try to make you stay. This site is disgusting and the quality is not even that great, do yourself a favour and DO NOT SUPPORT THIS COMPANY. (I have uploaded photos of them ignoring me on multiple of their "convenient chat channels")

Purchased several pairs of womens underwear and they all started to disintegrate at the seams, liner came out. They refused to do anything than offer 20% off more, asked to speak with a supervisor and couldn't even get in touch with one after waiting over 20 minutes.

Of course when the New Year's come around we all hear, "new year new me" lol! So of course I set goals for myself this year and needed a sports bra and altho I've been a customer of fabletics for some time now, I've never tried the sports bras ‍ and boy I'm glad I did. It fits really well and holds the "girls" in place. Took a minute to get out of, lol but overall it fits & feels great on the skin. I would highly recommend. Stay true to your size though I messed up on my 1st order and got a bigger size and had to return it.

I went in to exchange some leggings I'd gotten via credit in store because I was trying to match a pair from 4-5yrs ago that was before the style name was printed on the back. (I mean that's impressive itself that I have 5yo yoga pants that are just as good as they day I got them)
The store sales staff was amazing. They helped me figure out which style they were and helped me build an outfit with them to get more bang for my member credit. I got two sports bras with the two pairs of pants.

I love the styles and the way the clothes look and feel. But I am very disappointed in how long each article of clothing lasts before it starts to de-thread or unravel in a way. I love the way Fabletics works and again love the clothes, except they are starting to not become worth any of my money with how instantly the clothes start to de-thread and form holes. Most recently I bought pants, and after one wash the correct way, two buttons popped off. Very frustrating because up until now I have spoken very highly of Fabletics and even though I have had several clothes form holes, I kept buying thinking the next article of clothing would not quickly unravel but it would. So it is frustrating liking this brand so much and how high quality it looks and feels, but just does not last.

Order more fabric in each pattern! Everything on your website is put of stock. If customers don't order everything you make in a specific pattern the very 1st time it is posted they can never have matching sets of anything because every item you make out of a certain fabric will be sold out never to be available again in less than one month. I think that should be embarrassing to you that you can't keep up with the demand. I keep Fabletics because I am cheap, just like you. I don't want to spend a ton of money replacing my plain black gym leggings all the time. As the ones I have wear out I buy another pair of the same inexpensive, simple leggings. Why would any company want to be thought of for using the same cheap, tacky, tricks as Lu La Roe!?!? Look at what happened to them. Look where they are now. They used the same ‘limited time offer', ‘ better buy it quick, while you still can!' sales tactics Fabletics is using. Makes this customer wonder if the companies have anything else in common.

Just buy more fabric in each pattern so you have enough supply for return customers, so you can offer items longer, and so you can actually replace/exchange identical items.