FableticsReviews 13,328
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From the business
Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
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Fabletics Reviews Summary
Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
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I hate this website with the passion of a thousand suns. Virtually nothing on it works properly. I have never been able to adjust my size preferences since losing weight, but it wouldn't even matter because even though no matter what you start off with for sizes of items you want, then it shows you all of these great things and then when you try to put them in your cart it doesn't have your size. But when you started searching it was filtered to of course only find things in your size. It's infuriating. Makes me want to cancel my membership every time I shop, but I love the leggings enough that I haven't yet.
Recent past orders have not been to the quality that I have learned to love in the past. Two different times the legging material has been not as flexible and the wear is off. Also prices seem to be going up, you use to get a whole outfit for a member credit now they have more individual items that use a whole credit. Use to buy stuff all the time and now due to the last two pairs of leggings being disappointing and the out fit offers makes me more inclined to cancel my membership. Side note every girl doesn't want a crop top especially when working out some of us would like to conceal those extra jiggle when we wiggle parts!
Hello Nicole,
Thanks for sending your review! Your feedback about the quality of our products is important, and we would like to address this as quickly as possible. We would also like to discuss further our product pricing and member credit usage. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
I enjoy Fabletics workout leggings and sports bras. I really like to be able to skip the months if I need to. I would recommend these products to my friends for sure.
Hello Jerri,
We are glad you are enjoying our products and the 'Skip the Month' option! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
Beautiful as usual. So comfortable! Have been with Fabletics for years!
Hello Kerri,
We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
Typically frustrated and can't find anything i absolutely love
Hello Sue,
All feedback is important to us, so we appreciate the time you took to tell us about your experience. We're sad to know that you have encountered an unpleasant experience with us regarding our selections and pricing. We’ll be sending you a private message right now. Thanks!
Best,
Clark
Please understand that I LOVE MY LEGGINGS, however I do NOT like your WEBSITE. The way it loads is extremely slow. The way it only shows so much before you have to wait for the next section to load seems so 1990s with dial up. The app is not much better. I also struggle with how I can never seem to buy the new releases - even when I get the email and try at 4:30am. Yet, I see people wearing the items on social media all over the place. I thought I was an "Elite" member, but now I cannot even buy anything unless it is the "left overs" that no one else wanted. My size is usually sold out on the 1st of the month. This month I was able to put two outfits in the cart, but could not complete the transaction. I tried for about 30 min! The individual items were still available, however, the outfits were not. I just feel so very disappointed. I feel like there is another level of membership for people who are "influencers" and do a lot of social media posts.- - -which almost feels like false advertising
Hello Rhonda,
Thank you for taking the time to leave a review! We're sorry to hear that you had trouble using our website. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
Where is my product? There is no follow up or updates!
Hello Christine,
All feedback is important to us, so we appreciate the time you took to tell us about your experience. We're sad to know that you have encountered an unpleasant experience with our shipping. We’ll be sending you a private message right now. Thanks!
Best,
Clark
I only use fabletics to workout it but unfortunately the line has gone more toward relaxed clothes then working out. Also, the influencer outfits are not realistic. Need more powerhold workout outfits. Quality is still great though
Hello Nikkole,
Thanks for sending your review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
I love all my purchases from fabletics, have re-ordered several different leggings
Hello Regan,
We're glad that you are loving your purchases! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
Every month there is something new and I don't always buy but I always go into the site. When I do order everything comes within a reasonable time period for the most part.
Hello Kate,
We are glad you are enjoying our website and our products! Thank you for sharing your wonderful experience with us! It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,
Zeth
So far, I've been happy with my purchases, but items sell out before I have a chance to buy them. So it's hard to use my credits.
Hello Nikki,
Thanks for sending your review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
I have been a member for almost 2 years, since the initial Buy 2 for $49 deal and have accrued credits on and off since. I regularly skip the month so I am not charged the $49 membership fee. WHENEVER I try to search for products that are my size or style they are always unavailable. In the off chance I want to buy something using my membership credits, the shipping and add on costs are ridiculous! Of all the leggings I have purchased most of them have thread that has come loose, keep smells after being washed, and have small holes at seams. The only reason I am still a member is because I have unused credits and the products I want are not available. As soon as I find products to buy and then pay the crazy fee to get the items, I will end my membership. I look forward to that day!
Hello Rebecca,
All feedback is important to us, so we appreciate the time you took to tell us about your experience. We're sad to know that you have encountered an unpleasant experience with the VIP membership and selections. We’ll be sending you a private message right now. Thanks!
Best,
Clark
I am cancelling my membership. I enjoy your products, but it's very dififcult to shop the website and check out is impossible. I have to constantly come back to attempt another checkout, determine which product is out of stock, and it's just an ridiculous way to waste my time.
Hello Mary,
Thank you for taking the time to leave a review! We're sorry to hear that you had trouble using our website. We would also like to discuss further the availability of our products. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
I've been buying fabletics for years and the quality has decreased. I now get holes in my new leggings in the oddest spots (not the seems) and it's not attractive to have sewn up leggings on your butt. On top of that, the stores never have the ones I'm looking for. So expensive for the declining quality.
Hello Mirinda,
Thank you for your review. We are sad to hear that you are not happy with our quality and inventory. We have a reputation for keeping our members happy and we want to make sure it is kept upheld. We have a very dedicated Member Services Team here to help you in any way we can. Someone will contact you via email right now.
Best,
Clark
I have been a member with Fabletics since 2014! I love the leggings, the quality is great. The active wear is supportive and gives me a confidence when I work out that I am looking good and feeling better. Ordering is super easy, delivery is fast, and my daughter even loves the clothing and reminds me every month to see what is new.
Hello Tanya,
We’re so glad to know you love the items! We love being able to provide the products and services that our members seek. Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
I love everything that I have bought so far. Can't wait to buy more
Hello Jeanette,
We're glad that you are loving your purchases! Thank you for sharing your wonderful experience with us! It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,
Zeth
I'm in love with my items! I wear my leggings every other day. Not ONLY when I'm just working out but I wear them as a outfit for the day as well. They are durable and reliable. I really love this site so much definitely worth the money each month! I would love to be an ambassador for FABLETICS! IM A FAN!
Hello Stephanie,
We’re so glad to know you love the items! We promise to continue manufacturing more beautiful products with good quality just for you! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
Fabletics has some cute items but too many times one or both items are out of stock. I usually purchase when sales because some of it is pricey for just working out.
Hello Ada,
All feedback is important to us, so we appreciate the time you took to tell us about your experience. We're sad to know that you have encountered an unpleasant experience with us regarding our selections and pricing. We’ll be sending you a private message right now. Thanks!
Best,
Clark
I love fabletics clothing. They are great quality and also super cute. I have ordered from them about 3 or 4 times now and I don't have any complaints. Thanks!
Hello Mariah,
We're glad you enjoy our unique styles! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
The monthly subscription is a joke.
The products are not as good as Lulu. You ARE getting what you pay for: terribly fitting clothes in colors that don't match anything else in the closet.
Hello Daniel,
Thank you for writing a review! We are very sorry to hear about the inconvenience you have experienced regarding the VIP membership. We would also like to discuss further our selections and product sizing. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Vicki,
Thank you for taking the time to leave a review! We're sorry to hear that you had trouble using our website. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth