Great value and price but order process and delivery process is very frustrating and disappointing. Ordering process and delivery takes time more than I thought. I tried to go to the store to purchase instead. When I actually go to the store, sizes or colors are not available.

My only option was to just place an order and forget about it. Yes, that's the term I use and my friends use about this VIP service. You place an order and forget about it… then sometime later, package will arrive. I'm seriously contemplating about canceling this membership.

Terrible experience left me so disgusted, I didn't even get to the shopping part. There was an issue with my password. I use a password protection app to save and autofill passwords. I tried logging in, but couldn't. I tried a password reset - which required my email. I got an error message telling me there was no record of me having an account. I figured I had done something wrong when I set up my account, so I decided to create it - again. I entered my email and was told I already have an account on file. Great. So buried in the FAQs is a message about issues with passwords - if you have a problem you're told to reach out via Chat or phone. The customer service chat line was hidden even better. I gave up trying to have a chat after 10 minutes of sitting in a queue. Bye-bye.

FRAUD FRAUD FRAUD!
People you need to stay the hell away from this company. The literally STEAL your money! They will save all your personal information, especially you credit card information and there is NO option to delete the data you ONLY once had to enter for ONE purchase you made in the past. I just received a $50 charge for some membership which I NEVER agreed to sign up for, and in their blasted email they state something like, "we know you are too busy to check your email frequently, so we will basically $#*! you over and charge your credit card $50. And if you don't reply within x days, then we cannot refund the money. Please be aware folks. I am about to call this money-robbing company and give them a good piece of my mind!

January 21st 2021 I attempted to make an order which the charge was $26.04 the order did not complete did not go through for whatever reason so I called the company and they said the order didn't go through so I told them to cancel whatever account or membership and to refund the money that was showing pending for $26.04 they said that they could not refund until the charge went thru the charge is still showing pending 5 days later they said to contact my Bank I contacted the bank they said there's nothing they can do and I had to wait 10 days so I have a hold on my money for 10 days and neither company can do anything the representative i had I could not understand, my call was dropped twice and I called back I was on the phone with them for over an hour holding I just want my money back I feel like this company just took my money and left me with nothing

I thought a was getting a GREAT deal for their 2 for $24 promotion, but was completely unaware that autmatically signed me up for a VIP membership, which takes $49 out of your card every month if you don't make another purchase. This information should be clearly stated and wasn't anywhere to be found during my first purchase. Called customer service and they FINALLY gave me a refund of $99 for the two months I was a "member." I had to call three times before this happened. Leggings were good quality, but membership sign up was a total scam and I won't be purchasing from them again. If the information had been presented clearly I would have never signed up for the promotion.

I got scammed too. I bought 2 pairs of leggings and then I got charged 50USD a month after that. Luckily I realized after 2 payments. I called them today and they said they will refund my last payment, but that I have to spend the first one on their website.
I'll have to keep an eye on my account and see if they actually refund me.
What a scam! It is not clear on the site that if you sign up as a VIP you will automatically be charged a monthly membership.
What a horrible company. Shame on you, Kate Hudson.

I signed up for fabeltics. As it states on the website you can cancel at anytime but when I went to cancel (due to the economical issues going on I couldn't commit to future purchases) they told me my previous order would be cancelled as well. I was very confused as I had placed the order and wanted to cancel my next one so wasn't sure why they would cancel my previous one. When I asked the guy on the phone to point me on the website where it stated this he couldn't do so. Therefore in order to cancel my membership I had to cancel my previous order. Honestly it's the worst experience, especially given what''s going on in the world right now. When companies are doing their best to help people out they're being ridiculous. Avoid them at all costs and support other companies.