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Terrible experience left me so disgusted, I didn't even get to the shopping part. There was an issue with my password. I use a password protection app to save and autofill passwords. I tried logging in, but couldn't. I tried a password reset - which required my email. I got an error message telling me there was no record of me having an account. I figured I had done something wrong when I set up my account, so I decided to create it - again. I entered my email and was told I already have an account on file. Great. So buried in the FAQs is a message about issues with passwords - if you have a problem you're told to reach out via Chat or phone. The customer service chat line was hidden even better. I gave up trying to have a chat after 10 minutes of sitting in a queue. Bye-bye.
Erin M.'s review of Fabletics earned 3 Very Helpful votes
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Empty.
It was ok. But it's hard to stop the membership and it's ridiculous and they took my money and...
Hello Erin,
We appreciate you bringing this to our attention and we sincerely apologize for any inconvenience you had with your order. We value you as a member and want to make things right! A member of member service will email you within 48 hours.
Best,
Samar