business logo of Fabletics

Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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About the Business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

How would you rate Fabletics?
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Reviews Summary

Fabletics has a rating of 3.2 stars from 12,743 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member and long time. Fabletics ranks 2nd among Sportswear sites.

service
866
value
873
shipping
851
returns
612
quality
833
This company does not typically respond to reviews
Texas
18 reviews
37 helpful votes
Follow Melissa H.
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The quality is so-so, but I guess that is to be expected with the price. I've had some balling up on some pieces. The sizing is not consistent. I am still trying to find a brand to replace Lululemon... this isn't the one.

The most frustrating however is that all the items I wanted are out-of-stock! Not good! :(

Date of experience: December 2, 2014
New Mexico
1 review
0 helpful votes
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Not a fan
December 24, 2021

I joined for the initial deal you get. Once receiving the leggings they were all that seamless fabric that I don't care for. It makes me feel like I'm wearing a diaper and sweat way more. Not breathable. The sports bra would have been good, but it was way too small. I wear a 34b so I thought a small would be good. It was suffocating. I couldn't exchange any of the items because they were sold out of all the bigger sizes. I could return the bra, and got stuck with the leggings so I'm just donating them. I will stick to paying the higher price at Lulu Lemon.

Date of experience: December 22, 2021
Wisconsin
1 review
0 helpful votes
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A Brand I Have Been Using For Years
August 4, 2022

I love the Fabletics brand. I have been shopping at Fabletics for a while now and am very pleased with their products. My mom and I share the Fabletics Membership. Fabletics also has excellent sales during the year and offers an appreciable military discount. I see myself continuing to shop at Fabletics for as long as I know. :)

Date of experience: August 4, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Anna,

Thank you so much for loving our brand! We are glad you are enjoying our products and promos! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Connecticut
1 review
0 helpful votes
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Unethical
January 2, 2023

I removed a debit card from my account and when the new card did not go through on a particular month that I forgot to skip the month. Instead of contacting me and letting me give them another card they just tried the previous card that I removed because it had been used before in the past.

Date of experience: January 2, 2023
Jennifer M. Fabletics Rep
over a year old

Hello Marcy,

We appreciate the feedback you shared regarding the monthly charge that we have. You'll receive an email immediately from our Member Services Team for further assistance.

Best,
Lia

Texas
1 review
10 helpful votes
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I also was taken by this company! They kept billing my credit card and never sent any outfits! I finally realized what was going on and had my credit card block them. When you try to contact the company, they just ignore you. I just hope it is now cancelled since they can no longer bill my credit card.

Date of experience: October 20, 2014
Texas
3 reviews
0 helpful votes
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Very Pleased
December 4, 2022

Each piece I purchase adds variety to my workout, casual, and lounge wardrobe. I continue to be pleased with the quality of the fabric and the style. The items are true to size and sometimes add a little room for more comfort. I have never had to return or replace any of my purchases and I love the sales.

Date of experience: December 4, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Joy,

We're glad you enjoy our unique styles and promos! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Kentucky
1 review
0 helpful votes
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Needs improvement
October 1, 2022

I would like more of my styles and sizes to be in stock. Also more solid colored outfits. I think there are to many tacky prints. I also can never find red in stock. *Update* After this review was posted fabletics responded and said they will contact me through email to make it right. I thought they maybe found what I was looking for in my size but all they offered was excuses for why they rarely have my size in stock.

Date of experience: October 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Michele,

Thank you for sharing your experience with the items we offer online. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Colorado
1 review
0 helpful votes
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Poor quality
February 11, 2022

I've been buying fabletics for years and the quality has decreased. I now get holes in my new leggings in the oddest spots (not the seems) and it's not attractive to have sewn up leggings on your butt. On top of that, the stores never have the ones I'm looking for. So expensive for the declining quality.

Date of experience: February 11, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Mirinda,

Thank you for your review. We are sad to hear that you are not happy with our quality and inventory. We have a reputation for keeping our members happy and we want to make sure it is kept upheld. We have a very dedicated Member Services Team here to help you in any way we can. Someone will contact you via email right now.

Best,
Clark

Wisconsin
1 review
0 helpful votes
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The Only Pant
February 16, 2022

I purchased the grey pair of this item and after 2-3 uses the crotch inseam ripped and there is a noticeable hole now. I have bought many products from your company and have been please with them all up until this purchase.

Date of experience: February 16, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Lori,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you you right away.

Best,
Chad

GB
1 review
2 helpful votes
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Really discusted with this retailer. My daughter wanted some leggings as a Christmas gift and so I purchased them for her online as one off transaction. A couple of weeks later I noticed £44 had been charged to my card after they had sent me an email making out they had credited my account with some cash which i had felt was a marketing ploy as you always have to register with many sites to make a purchase. I did not consent to this and feel misled. I am not the kind of person who gets caught out with scams. When you call them to discuss they will not refund you. They inform you that you must have missed a tick box to subscribe when you ordered and will not accept that you did not intend to subscribe forcing you to cancel and become a guest and spend your balance the next time you log in for ridiculously priced items. I think this is fraudulent and am seeking further advice. The bank can't do anything other than block further payments so do not expect a refund.

Date of experience: December 13, 2019
Cole N. Fabletics Rep
over a year old

Hello Paula,

We apologize for any inconvenience and will use your feedback to improve our products and services. We strive for 100% satisfaction, so a representative from our Member Services Team will reach out to you within 48 hours to help resolve any concerns you have.

Best,
Ivy

Texas
1 review
14 helpful votes
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Scam
February 17, 2016

Not many people look at every item on their credit card bill every month. That i swhat Fabletics is banking on by sneaking in the monthly membership fees. This scam is as bad as it gets. Shame on Hudson for promoting this.

Date of experience: February 17, 2016
Canada
1 review
0 helpful votes
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Very user friendly
May 19, 2022

I'm not happy that all men ever credits are equal - a member credit shouldn't count for something for $25 and also something costing $75. It's not equitable. It should be worth what you paid for it. Otherwise, where is that money going?

Date of experience: May 19, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Laura,

Thank you for sharing your feedback on our services and with your member credits. We value your opinion and see it as an opportunity to learn and improve.

Best,
Maru

Alabama
1 review
0 helpful votes
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Great Store Experience
February 1, 2023

Every time I walk into this specific store front, I am so pleased! The management team is wonderful! I even have a favorite sales consultant whose energy always matches mine. The Fabletic's organization has a great store at The Summit in Alabama.

Date of experience: February 1, 2023
Jennifer M. Fabletics Rep
over a year old

Hello Amanda,

We appreciate your positive comments about our Member Services Team. You should only receive the greatest services. We hope you will always have a great experience with us in the future! Have an awesome one!

Best,
Lia

Massachusetts
1 review
0 helpful votes
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Unreliable
July 4, 2022

Monthly shipments showed up 2 months after order date twice but the tracking said it was on its way from the logistics house like 5 days after order. The season I was shopping for was almost done by the time the clothes arrived.

Date of experience: July 4, 2022
Jennifer M. Fabletics Rep
over a year old

Hi Nicholas,

We value our members, and your feedback about our shipping is so helpful for us to hear. One of our Member Services team will get in touch with you right away.

Best,
Tina

Texas
1 review
0 helpful votes
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Best leggings I've ever owned
February 12, 2022

I LOVE the leggings! Most pairs that I order become staples in my closet, for workout and daily wear. I was also surprised to order shoes that are honestly amazing! Very comfy, easy breathing, and they've become my go-to tennis shoes.

4 stars because a lot of the other products are just harder to find a fit with. If you aren't a tiny, petite person with B-cup boobs, the majority of the shirts and bras simply will not work for you. I pretty much live in the leggings and shoes side of the site for that reason.

Date of experience: February 12, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Angie,

Thank you for taking the time to leave a review. We are very sorry to hear that you are not pleased with our selection. We value you as a member and want to make things right! Our Member Services team will be contacting you right away to help you further.

Best,
Chad

New York
1 review
0 helpful votes
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Addicted!
July 1, 2021

I can't get enough of Fabletics! As a company, they've done a great job of listening to customer feedback and improving their products and services. I'll highly recommend Fabletics to anyone who will listen!

Date of experience: July 1, 2021
Jennifer M. Fabletics Rep
over a year old

Hello Brianna,

Thanks for sharing your feedback! We are glad to know that you are satisfied with our products and services. Have a great day!

Best,
Nelle

Minnesota
1 review
0 helpful votes
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Fabletics
August 30, 2022

When I first joined I was really impressed with the quality and styles but as time has gone by I haven't really liked the styles as much. Sometimes it seems they are trying to be too trendy at the expense of the functionality.

Date of experience: August 30, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Allison,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's style availability. Our Member Services Team will get in touch with you right away.

Best,
Renz

GB
1 review
22 helpful votes
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Criminal
January 11, 2016

Do not buy from this company. They mislead purchasers resulting in inadvertently becoming a member. Once a member they take a fixed fee from your bank account every month. Misleading, unhelpful, and utterly unethical.

Date of experience: January 11, 2016
Australia
1 review
4 helpful votes
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You get sucked into so called VIP membership and automatic deductions from your credit card ever month. Even if you decide to terminate your membership it is impossible you are supposed to do it over the phone but the phone no doesn't work

Date of experience: August 6, 2016
Florida
1 review
0 helpful votes
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Good service but not always a good fit
August 5, 2022

Overall I like Fabletics. The website is easy to use and in-store purchasing and returns is convenient. Being Elite status helps to get the size you want on a newly released item and sometimes a better sale. Fit definitely is not consistent though. I can be anywhere from a Large to a 1x dependent on the item, material, and cut. I have the most trouble with the leggings because either they are too tight in the waist or too loose on my calf. I also don't like that most of the tops are cropped. But Fabletics is still one of the best in athletic wear in my opinion based on (member) price and quality. I definitely have my favorite items, but you may find yourself doing a lot of exchanging and returning until you find that perfect fit.

Date of experience: August 5, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Afiba,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz