Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
Fabletics has a rating of 3.2 stars from 12,743 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member and long time. Fabletics ranks 2nd among Sportswear sites.
These leggings are new to my wardrobe, can't say enough good things about them! The higher rise waistband is super comfortable and the fabric seems to deflect my dogs hair a bit better than my other leggings do which is fantastic. I wear leggings everyday for work and am also very active outside of work so they get used a lot! I highly recommend these leggings!
So I return items to have them exchanged, it takes over 3 weeks to hear anything, and then I find out that my exchange has been cancelled due to the other size requested being out of stock. Now, it's been over a week and I haven't seen the refund. What game are you all playing?
Hello Mark,
Thank you for your honest feedback! We are sorry to hear that the exchange order was canceled. We value you as a member and want to make things right! Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I love the way that the clothes feel. Different sports brands have different interpretations of small, large and medium, so I had to break a few eggs there to figure out the right gym shorts omelette. Big fan. Will order more.
Hello Aaron,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
This is the second time I have had Fabletics take money from my account after I opted out/skipped a month.
I don't know how many customers they do this to, but I am not their personal bank.
They cannot just go into an individuals account, take money out and then claim ignorance for the error.
The system is very unethical and I am disappointed that Kate Hudson hasn't corrected the situation.
I don't recommend purchasing from this company or becoming a member. They have defective merchandise, and do nothing to make it right. It's very difficult to get through to a person if you have a problem.
Hello Larke,
We are sorry to hear that you are unhappy with our products. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle
Pants advertised as best fit for seniors, not true, have to physically return product to store at MOA, club purchase plan very aggressive and next to impossible to get out of within loosing money and time. Worst ever experience. Not recommended.
Hello Barbara,
We value the comments you made about our products. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
First, Fabletics attire is very quality and probably my favorite brand. The boxers are comfortable, the dress pants fit well and are breathable, and the workout clothes compliment figure well. Some items are not valued well if you use a credit, however there are always sales. So I find it to be a better deal to skip the month membership dues instead of getting one credit, and buying items on sale.
Hello Corey,
Thank you for taking the time to leave a review. Your feedback about the VIP membership and credit usage is important to us. Our Member Services team will email you right away to assist you.
Best,
Clark
All the pieces I've gathered from fabletics are great material and super comfortable, not to mention they are super cute! Love the pockets on workout pants, it's a must for me. I'll continue to buy products with them in the future.
Hello Nathalie,
Thanks for taking the time to write a great review! We take pride in giving the best quality of products and services to our dear members! We're delighted to receive your compliments and appreciation! Have a great day!
Best,
Dean
Website awful, customer service was practically unreachable and canceling was virtually impossible. Never had what I wanted to buy in-stock so had to settle for items I didn't care for. Quality was fair. I do a lot of subscriptions and love them all... this business model sucks. Almost felt like a scam towards the end.
Hello Robin,
We’re sorry to hear about what sounds like a frustrating experience. Our Member Services Team will get in touch with you right away to help you further. Thanks!
Best,
Renz
I first joined to try out the leggings, quickly determined that the quality did not match lululemon (I was looking for a lower cost alternative to my favourite work out gear). Throughout the subscription, i did try a few other products that were okay, but not enough for the subscription to feel worth while. It's very easy to forget to cancel your subscription if you don't want to purchase and I feel that it is just such a money grab profiting off of people agreeing to their card being deducted each month. If there was no subscription, or there was not the price difference for non-members I would be more inclined to purchase again in the future.
Hello Natalie,
Thank you for providing feedback about your experience with the products we offer and the membership! We always welcome the opportunity to improve our services. Our Member Services Team will get in touch with you right away.
Best,
Allison
At first my order was supposed to arrive 3 days after I ordered according to you guys, then it turned into 9 days, and now it doesn't even have an arrival date. It also hasn't updated the packages status in about 4 days. I just want to know where my package is and when the estimated time it will arrive is. My package could have been stolen or destroyed for all I know. This was a very bad experience and I am extremely dissatisfied.
Hello Connor,
Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with shipping out orders. We will contact you shortly to further assist you.
Best,
Dean
Definitely love this clothes! Especially leggings, that fits great and make my waist nicely slim. Great quality, color a bit different than shows on the picture, but overall very nice clothes. I would definitely buy more leggings and sweatshirts from Fabletics.
Hello Agnes.
Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!
Best,
Nelle
I love all your products, seriously. One issue I have is with the big, long tags you put in all your products. They come off easily enough, but then the size is nowhere to be found. Especially on the sports bras. Maybe find a way to print that essential information somewhere ON the product so I know after I rip that roll of paper off. Just brand and size. That's it.
Hello Kate,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I have not been disappointed with any of my orders. The styles, colors, sizing, and ease of ordering on the website has improved greatly over the last two years. I always receive compliments when wearing my Fabletics outfits... they look great!
Hi Kellye,
We love you and your wonderful review! It is great to know that you are happy and satisfied with our service. It is always our goal to serve you the best we can and we are glad to know that we delivered.
Best,
Tina
I purchased the tricot pants and after a normal day of wear, they had horrible pilling and runs all over... Wore them a second time and it is even worse! I only gave it two stars and that is because they are somewhat comfy... I expected better from a pair of pants that was nearly $70! Never again!
Hello Amber,
Thank you for writing a review! We are sorry to hear if you ran into some sizing issues. Your feedback is helpful for us to hear! We’ve sent you a request on www.sitejabber.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.sitejabber.com or log on to the website to respond to the request and we'll be happy to assist you.
Best Regards,
Nelle
I return 1 outfit set through mail and FABLETICS never returned me the credit I used to buy it. Not truthful store
I recently purchased a jacket, I thought I had bought the jacket in black and it was a dark green. No problems still a cute color the cut just did not fit me right. Anyways I followed the return steps and returned the jacket. (Expecting a full refund of $64.95 to either my account or credit card) WRONG... They refunded my account $34 which is only 1/2 of the total? After calling customer service I was told that half was refunded due to their policy...? What kind of policy is that? I've been a VIP member for over a year and only getting 1/2 of the original purchase price? Then I was told that the $34 dollar could not be refunded to my card and only be used within Fabletics. I just cancelled my VIP and will never purchase another item from Fabletics. They need new policy changes and a more friendly customer service team.
Hello E K.,
We appreciate you bringing this to our attention and we sincerely apologize for any inconvenience you had with your order. We value you as a member and want to make things right! A representative from our Member Services Team will email you within 48 hours.
Best,
Ivy
Stay away from this company. They seem to be very professional on the website but fail to make it clear that there are hidden charges. I never received any conformation email of my order nor did I receive any conformation email of them receiving my £44 direct debit monthly payment which I did not choose to pay. It seems as if they are taking your money as slyly as they can in order to get away with it.
And the clothes would NEVER be worth the £70+ they ask for.
Oh dear.
Terrible customer service when I called to set up return. I started the call thinking I would make an exchange for a couple of the items plus get a full explanation of the VIP program. The explanation changed from it rolled over to credit to ( once I balked at this plan) I could let them know by the 5th of each month that I did not want to buy so would not get charged. I felt so uncomfortable with the whole conversation I decided to return everything, get full refund and get removed from VIP plan. When I didn't receive my return label, I called again and expected to quite possibly get a better representative who might make me feel better about Fabletics, instead she managed to be curt ( wondered if there were notes from earlier call) and made no effort to save me as a customer. Wow! Customer service needs some major work with their representatives.
WARNING! Do not ever sign up for Fabletics VIP membership. They claim it is free, but every month you do not buy something from the site, you get charged 49.95. It went unnoticed on my statement as I barely use that card (this portion is my fault for not catching it sooner). Shame on you Kate Hudson, what a scam! I thought you were a decent person, but clearly you are shady AF.
Hello Kelly,
Thank you for writing a review! We're sorry to hear you disliked the VIP Membership! We value your feedback, so our Member Services team will be contacting you shortly to assist you further.
Best,
Nelle
Answer: I did read the fine print, as stated, which you find out when you are about to place your order. Those few who LOVE Fab would have you believe, that we are dolts and can't figure out this "club" has you by the short hairs once you order 1 outfit... the hook is set. So if you wanna hassle with the $49.95 charge that you may or not remember to decline each month, see the charges on your card, only to find you have "store credit" instead of the charges removed... then by all means, place your order. As far as the 16% "like" rate at the top, THAT in itself should let you know, steer clear. It took me MANY attempts just to stop their emails from coming to me... finally!
Answer: Hi Heidi I really would cancel as soon as possible because if you don't you will be charged whether you buy anything or not. Do it now because if not before 5th, you will be charged. You have to do this every month it's really not worth the hassle, I would buy from the high street at least you know where you stand. Also, I am assuming Myka works for the company! There are very few positive comments about this company I would steer well clear.
Answer: I rang my bank and told them to stop any future payments leaving my account. When I finally got through to fabletics, I had the worst most arrogant a***hole in customer services so I wouldn't bother wasting your breath
Answer: When I cancelled, I made sure that I used up every dime of credit because I was pretty sure that this shady company would take the credit I was owed. Someone should start a class action suit against them. They just do whatever they want...
Answer: The best thing to do is to use your credit and buy something in the amount you were charged and then call to cancel your membership. You can try to get them to reverse the charges but chances are you won't get it back. Don't cancel until you use the money you already paid though!
Answer: All the good reviews on this site most likely come from employees, you could ask them.
Answer: Unfortunately this company is corrupt. You'll have to call relentlessly until they answer. I cancelled over the phone successfully. Leave a post with your negative experience getting a hold of someone to cancel.
Answer: I bombarded them on twitter and Facebook. They got back to me quick!
Answer: No you are not. Cancel it asap and then you won't get charged the monthly subscription charge. Best to call them and cancel it over the phone, and then send an email stating that you called and that they promised to cancel the account just as back up.
Answer: I think you should be okay! Canceling it is easy but I really doubt they'll send you a bill! I used it for a while and had no problems until this one but they were so beyond rude :( unless they have your billing information they can't just charge you!
Hello Ryleigh,
We are glad you are enjoying our leggings! We are also happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth