FableticsReviews 13,329
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From the business
Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
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Fabletics Reviews Summary
Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
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Please add high impact content for runners
And non-cropped shirts for those of us who don't like that style
Looking for some bright basics
And ability to sort by pregnancy options
My daughter and i love our matching outfits. The fact that i have a preteen who still wants to match her mama.
Hello Kimberly,
Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Dean
I never received this order. Still haven't! I had to call the post office and spent about two hours to find out that they don't know where my package is and then call fabletics. Fabletics redid the order except the item I wanted the most is no longer available. Fabletics says that three of the four items I ordered will be here tomorrow--June 2--but I will believe this when I have the package in hand. Why on earth would fabletics trust the post office with delivery?
Hello Kristen,
Thank you for providing feedback regarding shipping. We have a good reputation for satisfying our members, and we want to keep it. We have a dedicated Member Services Team that is here to help you in anyway they can. Someone is sending you an email right now.
Best,
Clark
My past couple of orders have been very delayed. Clothes are cute and good quality.
Hello Fatima,
Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with shipping out orders. We will contact you shortly to further assist you.
Best,
Dean
Good stuff. Quality. Enjoy the membership and VIP options.
Hello Jayden,
Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Best regards,
Chad
I got my Fabletics leggings on sale (first-time buyer), and am happy with them for the price I paid. They are not as high quality as some of the higher end leggings brands, understandably so, but they are durable and comfortable. My leggings began to have some pulled threads on them within the first couple of wears, which is dissapointing, but I just clipped them back with nail clippers. Overall would recommend this brand from my experience so far! That being said, I would not purchase a pair at their full-price.
Hello Elizabeth,
Please accept our apologies for the recent negative experience you had with our product. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Ok, I had been seeing all these ads. Obviously, this company invests in marketing and does it well. They had a HUGE deal on underwear so I took a shot. Dude. These things are so comfortable and breathable. They fit so well and don't ride up. I am 6' and about 198lbs and my son is 5'8" about 180lbs and the large fit us both well and he loved them as well.
Hello Eric,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!
Best,
Renz
I like the products but have a lot of issues ordering. The desktop app and the website especially are glitchy. Often I can't get past the "look at these before you checkout" spot. When I click continue to checkout it glitches. Also, Fabletics runs out of my size constantly. So shopping is a very frustrating experience.
Hello Leslie,
It is with great regret that we received your feedback regarding the website and options we have online. You deserve only the best service, a representative from our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
I continue to love the fabletics brand! I never have an issue with the clothing and love the new looks that are always coming out.
Hello Jenn,
Thank you so much for taking the time to share your great experience with us! We take pride in knowing our members are happy with our products and services. Have a great day!
Best,
Dean
I usually love what I purchase. Sometimes the quality isn't superb but overall I am really happy. Love their power hold.
Hello Jen,
Thank you for sharing your experience with your purchase and the quality of our products. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.
Best,
Mary
Hello Donna,
We appreciate the feedback you shared regarding the sizes of the items we have and the VIP membership. Our Member Services Team will be contacting you right away to further help you.
Best,
Lia
Fabletics wants you to pay for this membership or pay a crazy price for clothing. Either way you're spending all this money and the shipping takes forever! I mean I'm not expecting 2 day prime shipping however I shouldn't be waiting 10-14 business days for some products.
Hello Dominique,
We appreciate the feedback you shared regarding our shipping policy. A representative from our Member Services Team will contact you right away to help you.
Best,
Lia
Love the colors and how you can look good while working out…
Hello Christine,
Thank you for taking the time to share your positive feedback! We're glad that everything worked out for you. Hope to hear more from you in the future!
Best,
Allison
I've been a runner for 40 years, and these are the most comfortable running bras I have ever worn. They hold everything in place without feeling tight.
Hi Karen,
Thank you so much for your awesome feedback regarding the items that you purchased! We truly appreciate reviews like these that make us want to improve our products and services even more! We hope you will always have a great experience with us in the future! Have a great day!
Best,
Kim
Hello Kevin,
It is with great regret that we received your feedback regarding our shipping policy. Our Member Services Team will contact you right away for further assistance.
Best.
Lia
Experience with the website is good, just wish there was sock or underwear bundles to use member credits for. Also shipping kept changing the date on when it would deliver, but there was not much information on why or, no notice when it changed.
Hello Janathian,
It is with great regret that we received your feedback regarding our shipping policy and the member credit usage. You deserve only the best service, a representative from our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
Absolutely love the shorts and pants. They've been a savior for the Hot summers of the south. Almost have my entire summer wardrobe in Fabletics. Can not fathom another comfortable short and pant than these!
Hello Mark,
Thank you for writing a review! We're glad to hear that you had a great experience with us. Our goal is to make our members happy with our products and services.
Best,
Dean
Ease of ordering, and returns trying to figure out what was my size.
Hello Donna,
We appreciate the feedback you shared regarding the sizes of the items we have. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
Hello Ina,
Wow! Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!
Best,
Allison
I bought two shorts and a tank top; the material is super light and comfy; they don't get wet and they are very stretchy as advertised. I am keeping this subscription and buying more soon!
Hello John,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!
Best,
Renz
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Megan,
Thanks for sending your review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth