About the Business
Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Reviews Summary
Fabletics has a rating of 3.2 stars from 12,742 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member and long time. Fabletics ranks 2nd among Sportswear sites.
The membership is a scam. You know that you make people think there's a discount, and you add in very small print that people are actually buying a subscription.
My experience was and is great with fabletics my family loves the design and quality of the clothing. We are very pleased and will continue to shop with fabletics
Hello Brandon,
We're glad you enjoy our unique styles! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
Keep getting charged even after cancellation of membership. They make it super hard for you to cancel your membership. Its almost like they want you to forget about it and keep getting charged.
Hello Archana,
Thank you for writing reviews! We are continuously striving to satisfy our member’s needs as much as possible, especially with our VIP membership. We will contact you within 48 hours for further assistance.
Best,
Nelle
The cloud seamless high wasted pants I bought started to snag after 2 wears. This is the first time I had any problems with any of the pants I have bought.
Hello Julia,
We are disappointed to hear that such a loyal customer had a bad experience with our products. Our member services team will get in touch with you right away. Thanks!
Best,
Renz
Good items material and affordable and comfortable
Well. I ordered my first outfit which came to $44 instead of the $25. I did agree to the VIP program as it wouldn't let me continue without saying yes. I called customer service after making my purchase to cancel the VIP membership so I wouldn't be forced into remembering monthly to say no to an outfit picked for me in my email as I just want to try the clothes before I commit to monthly outfits. The lady I spoke with was so rude and refused to cancel my membership. After three requests to cancel she obliged. Asked for a confirmation # which she rattled off really fast and then hung up on me. I learned a few days later not only had they cancelled my membership but also my order and charged my credit card. It has been a nightmare dealing with them and only after contacting them on facebook, twitter and email finally got an answer back through facebook saying I had to deal wtih their customer service. I have disputed the charges with my credit card company as they are unwilling to refund my money for no product and cancelling my order. They are total scammers and I have told all my friends to stay away! I suggest everyone else do the same or you'll be dealt with rudely and charges made on your card and no product to show.
The leggings I bought lost their color or texture. I stopped buying them after a while. I like sports bras better. I did buy some shapewear from Yitty. Love that.
Hello Anarosa,
Thanks for sending your review! Your feedback about our product sizing and quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
All of the Fabletics bottoms I have purchased have been of great quality and fit. The double stitched seams are secure and the fabrics are comfortable. Size is true to fit.
Hello Ann,
Thank you for your remarkable review! We sincerely appreciate it and we’re always happy to hear that our members are happy and satisfied!
XO,
Ivy
It is not reasonable to take a monthly amount pf money. I did not know that you will take it. Even if I want to cancel it, it has to be in a specific date!
Hello Abdulziz,
Thank you for writing a review! Your feedback about monthly payment is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away to help you further. Thanks!
Best,
Renz
I am always happy with the clothes and have the option to return if it doesn't fit the way I hoped. I feel that I get the value I pay for with fabletics!
Hi Tristy,
We love you and your wonderful review! It's always great to know that you are satisfied with your VIP membership, that is what we always aim for!
Best,
Tina
I tried to find the sweats they showed on the commercial and could not find them. Every time i tried to charge the model to realistic sizes there were no options.
Hello Sherri,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product you're looking for. Our Member Services Team will reach out to you right away.
Best,
Allison
The pieces I have received to date are good quality and fit well. However, I find the patterns and styles seldom appeal to me. I have just stuck to a few basic pieces.
Hello Marnie,
At Fabletics, we pride ourselves on giving 100% every day to ensure that our members' needs are being met especially when it comes to the items we offered online. A representative from our Member Services Team will email you shortly to assist you.
Best,
Ivy
I literally ordered something March 15 and still haven't received the package. I have ordered once before and the same issue. Also the shorts are trash.
Hello Justin,
Thanks for sending your review! We will be sending you a private message shortly to discuss further your product and shipping experience.
Best,
Bella
Item I was really excited about never arrived, despite multiple calls to Fabletics and the shipping partner. I used a VIP credit to purchase and was only reimbursed for $26.
Hello Safia,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Friendly greeting when entering store. No assistance when looking for particular item. When floor person finally showed, was not very helpful. Person at register very helpful
I absolutely love the clothing. I had a hard time finding good quality work out clothing. They are nice a thick but not smothering. Love, love, love them!
I love the quality and diversity of the Fabletics line.
As a fitness professional always working out, I appreciate the value and way I feel in the clothing.
Hello Autumn,
It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.
Best,
Lia
Forces you to sign up for expensive vip membership to complete order. Extremely hard to cancel. If you cancel the membership they will cancel all of your orders.
Hello Matt,
Thank you for sharing your experience with the VIP program and we are sad to know that you are canceling your VIP account. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I would be a repeat customer if I didn't have to subscribe to get the actual price for the clothing. Prices are inflated to encourage you to subscribe.
Hello Jesse,
We value the comments you made about the VIP program and the prices of the items we have. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
We have been members since the beginning of this company and have continued to be impressed with the quality of the products and the support we receive from customer service.
Hello Kerry,
Thank you for your loyalty. We always make sure to make beautiful and quality products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Fernando,
Thank you for taking the time to leave a review and your feedback about our VIP membership is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.
Best,
Chad