About the Business
Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Reviews Summary
Fabletics has a rating of 3.2 stars from 12,741 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member and long time. Fabletics ranks 2nd among Sportswear sites.
Had to wait a long line and once I got in, the strawberry and champagne were gone. The pants I bought are great, comfortable and I got a discount that I liked
The clothes and shoes are different and most items are true to size. Ive been purchasing clothes for my daughter for several years and she really likes the different outfits
Hello Quinntella,
We are so fortunate to have members like you who continuously admire our products and services. Thank you for choosing Fabletics!
XO,
Sherry
The leggings and the sport bra are of amazing quality. The iridescent ones, fits perfectly and are of great material. I'm in love with all of the pieces I bought.
Hello Patricia,
We're so glad that everything worked out for you. We here at Fabletics try our best to provide quality and unique styles for members like you. Hope to hear more from you in the future!
Best,
Mary
The quality of 90 percent of the products I ordered were of low quality. It was also difficult to stop the membership. Ended up with most items donated
Hello Bobbie,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with the quality of our products and that you are thinking of closing your account with us. We value you as a customer and want to make things right! Our Member Services team will email you right away.
Best,
Chad
I love all the clothes I have bought from Fabletics. The material is great quality and the fit is great too. I have washed my leggings multiple times and they still look amazing!
Hello Munazza,
Thank you for sharing your positive experience with our products! We are glad to hear that you are satisfied with the quality of our clothes! This motivates us to do more and we promise to keep our standard in service and style just for you!
Best,
Nelle
Please don't buy anything from this company. I purchased $74 I paid from Paypal, but I saw in my account that every month, charging me $54.95 for no reason. Then I called Paypal to cancel the payment. They are STEAL FROM YOUR CREDIT CARD, REALLY REALLY BE CURFULL. Don't BUY FROM THIS COMPANY
Hello Ali,
It is with great regret that we received your feedback regarding the transactions on your account. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!
Best,
Lia
PLEASE DONT ORDER FROM HERE. Took a 2 month process to get a lousy pair of shorts. First came in a wrong size 2 weeks after order. I shipped them back for a size exchange and they shipped a sports bra to my house instead of the shorts? Had to ship that back and it cost me money to ship back and forth and they never even atleast gave me exprsss shipping for my troubles or a refund.
Hello Brandon,
Thank you for taking the time to leave a review. Your feedback about receiving the incorrect products is important to us. Our Member Services team will email you right away to assist you.
Best,
Clark
They didn't cancel my VIP so after a month not knowing i was still engaged to them, i saw my bank account without 70$ and they didn't wanted to refund me because that's" how the system works"
Hello,
We are sorry to hear if you're thinking of canceling your account. We deeply value your business with us. We’ve sent you a request on www.sitejabber.com asking for your account information in order for us to pull up your account and assist you further. Please check your email notification from www.sitejabber.com or log on to the website to respond to the request and we'll be happy to assist you.
Best,
Nelle
I could not find my size in almost anything. When I actually bought it the site spun and spun. I thought I cancelled the order because I got out while spinning but apparently I bought it
Superior product, Superior service, superior product.
I'm very pleased with the super large size line. U don't find style & fit like Fabletics has. I'm so pleased.
Hi Deborah,
We love your wonderful review! It is always our goal to serve you the best we can and we are glad to know that we delivered.
Best,
Cathy
I bought two pairs of shorts. One was very good and other one was not. It had no strings to tighten the waistline and was very loose compared to the other short.
Hello Alex,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I love my leggings and tops. Since the pandemic i have been wearing leggings all day everyday since i work from home. I have washed them over and over and the quality is amazing.
Hello Magdalena,
Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!
Best,
Mary
I received my order. But some items didn't fit. I returned it bit i didn't received my money back yet.
And i did'nt saw that every i have to cancel every month my vip. It's a bit complicated….
Hello Myriam,
Thank you for sharing your experience regarding an order that you received and processing a return. Your opinion is important and we would love the opportunity to make it up to you. A representative from our Member Services Team will contact you shortly.
Best,
Mary
I have been so satisfied at the quality and style of Fabletics. I love to exercise and I only wear Fabletics. Incredible comfort and I feel confident.
Hello Pamela,
We are happy to know that you had a great shopping experience with us! We always make sure to provide beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Dean
I'm rough on these leggings and I still have the same ones from 7 years ago. No color fade and still have the powerhold.
Always able to talk with a person in a timely manner and able to receive the help I need. I like that I can skip a month when I want to.
I love the fit and the quality of the products but items are always out of stock either in the size I wear or in the color I want, even in new release.
Hello Rachelle,
Thank you for providing feedback about your experience with product availability. We always welcome the opportunity to improve. Our Member Services Team will get in touch with you right away.
Best,
Allison
Love Fabletics! Love the styles and the products but the shipping took more than 3 weeks and it came in 3 different packages at different times. Just that small issue…
Hello Ana,
Thank you for sharing your experience with our products and the delivery time of your order. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.
Best,
Mary
Never got a response on FB Messenger. I'm. Missing an order and when I asked to speak with an agent I never got a response from the automation or an agent.
Hello Christine,
Thank you for taking the time to leave a review. We are sad to hear about your negative experience with our Member Services Team. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
I am very pleased with Fabletics. I have had only one problem with it and it was resolved with no hesitation. I have even recommended it to my friends.
Hello Claudine,
We appreciate the time you took to share your experience with us! We're happy that you're satisfied with our products and services! Have a great day!
Best,
Dean
The worse company ever. I will never order from them again. They cancelled my order twice. Because I requested shipment to a different address! No email alerting. First order 7/16 second order 7/23 FOR MY DAUGHTER'S BIRTHDAY. Her birthday is 7/29! THEY WANTED ME TO PUT A THIRD ORDER. NO THANK YOU.
I will go to JCPENNYS.
Hello Raquel,
Thank you for writing a review! We would love to assist you further with the concern you had with canceled orders. A representative from our Member Services Team will email you within 48 hours.
Best,
Dean
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Meital,
Thank you for sharing your feedback! We always like to know what our members are thinking so we know where to improve. Your comments regarding our service will help us know what we can do better. If you ever need anything, our Member Services representatives are available 24/7.
Best,
Jane