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FableticsReviews 13,331

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
872
value
881
shipping
858
returns
614
quality
841
This company responds to reviews on average within 10 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Awful Experience
April 26, 2025

The customer experience is awful. I placed a single order that got split into two deliveries. The first order arrived but the second part of my order NEVER came. Fabletics processed a return for ONE of the THREE leggings that were in that shipment without a request and I haven't seen or heard anything about the other two leggings.

Date of experience: April 16, 2025
Virginia
2 reviews
0 helpful votes
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I have been a VIP member for many years, my SIL and I joined at the same time In Honolulu, back when Kate Hudson was very involved with the company and brand. Customers Service is typically very good, at times I've encountered some nasty attitudes, but overall very helpful and accommodating. At the beginning the selections were SO cute, fashionable and fit well; they also offered great quality and functional ancillary items such as backpacks, gym bags, etc. over the years the styles have become far less flattering, attractive and the fit is just simply "off" on many of their selections. I rarely find any pieces that I truly like & enjoy, more less LOVE, like I used to. I am honestly not thrilled with any of the products, styles, or quality any more, which makes me sad and I will most likely stop my subscription/ membership as soon as I spend my accumulated credits.

Date of experience: April 11, 2025
California
1 review
0 helpful votes
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I had order the red valentines day sweet pants and they were way to big. Went to the fashion valley store in San Diego and the girls there were all so helpful and a even changed happen in minutes, what an expiries. Will be shopping there more often.

Date of experience: April 10, 2025
Texas
1 review
0 helpful votes
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Pants don't fit the same size
April 19, 2025

I ordered a red and purple pants in a large and the red pants fit but the purple one is a little tight.

Date of experience: April 9, 2025
Illinois
1 review
0 helpful votes
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Hoping for better
April 19, 2025

Both pair of leggings are cute, however for a short round person the waist is really high, the calves baggy. Love the material and colors!

Date of experience: April 9, 2025
VI
1 review
0 helpful votes
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Shipping Disaster
April 19, 2025

My initial order was placed in January 25 after waiting exactly 4 weeks with no package I reached out to the company for a reorder which took another several weeks

Date of experience: April 9, 2025
Idaho
1 review
0 helpful votes
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Cancelled but billing continued
April 19, 2025

Too much money and canceled but continued to be charged. Called, emailed. I was told I would lose all money I paid monthly by canceling. Not a great way to do business

Date of experience: April 9, 2025
Florida
1 review
0 helpful votes
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Quality and excellent
April 19, 2025

The product, the quality of the material with which it was made and its excellent finishes are part of a good quality

Date of experience: April 9, 2025
Georgia
1 review
0 helpful votes
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USED TO BE GOOD BUT NOT ANYMORE
April 18, 2025

Used to have a membership the products were great. I thought I'd join again... BIG MISTAKE. The quality of the leggings have gone down hill! I have Fabletic leggings that are 5-7 years old and are in better shape than the new ones. The new leggings. Stitches are coming out. In the 2 pairs I got. I am SO DISAPPOINTED!

Date of experience: March 15, 2025
Michigan
1 review
0 helpful votes
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Fabletics review
April 18, 2025

I love the things I get from Fabletics! They fit well. I love the work out clothes. No bra chaffing. Pants are not see through. I have really like the jackets that I have been getting. I have purchased 2 scrub outfits and really like them. The fabric could be a lighter grad. They tend to be warm. The thing I like best about the scrubs is the waistband. So many times scrub pants fall down all day long! Your pants stay put, I never have to pull them up. They really do not even need the string.

Date of experience: April 8, 2025
Tennessee
1 review
0 helpful votes
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High quality, comfortable merchandise. However after finding items that I liked they were out of stock when I tried to reorder. Membership plan monthly charge is high.
Otherwise nice product and good customer service.

Date of experience: April 7, 2025
California
1 review
0 helpful votes
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I got pockets and a hole
April 17, 2025

When I got my leggings I was excited. They had pockets. But then I only wore them 2-3 times and a tiny hole appeared in the crotch area. I was very sad. I began to investigate a replacement but discovered these leggings were marked as non returnable. However, a lovely gentleman assisted me in initiating an exchange. But the shipment got delayed. They have since been delivered but I have not had a chance to pick them up. I miss my leggings with pockets and look forward to being reunited with my replacement pair soon.

Date of experience: April 7, 2025
Florida
1 review
0 helpful votes
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I called because I misprinted my return label in portrait instead of landscape and cut off the bottom of the address. The rep answered quickly and sent me a new link right away. Most places now have a tedious hold time or a long wait for a chat message.

Date of experience: April 7, 2025
Arkansas
1 review
0 helpful votes
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Awesome!
April 17, 2025

The fit form and function of everything I've received is next level! So comfortable! Love the subscription model as it takes out a bunch of guesswork out for me!

Date of experience: April 7, 2025
West Virginia
1 review
0 helpful votes
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Site is buggy. Freezes when you're trying to view product. I like the fit and the quality compared to some of the other similar just wish they had more colors and slightly deeper pockets

Date of experience: March 30, 2025
Washington
1 review
0 helpful votes
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Limited choices
April 16, 2025

Please resume making quality workout wear at a reasonable price for women who actually workout. Sure athletic wear can be fashionable but thong leggings are gross and inappropriate. I'm so disappointed with the newer designs. Sports bras could use a redesign. The pads are difficult to remove and reinsert without wadding up.

Date of experience: April 6, 2025
California
1 review
0 helpful votes
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Fab for Life!
April 16, 2025

I've purchased many products from this company and I love their brand. They have some of the most comfortable and suitable leggings and other items I wear throughout the week. Their products are good for working out, lounging and running errands around town. I'm pleased with the customer service and the products I receive for the money I pay

Date of experience: April 4, 2025
Missouri
1 review
0 helpful votes
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Quality scrubs
April 16, 2025

The scrubs are well made and high quality fabric. The deal is extraordinary- $19 for a set of scrubs that are tick material and the color stays through many washes. Although they do run small and I should have sized up. Other than that they're great just a little snug for me!

Date of experience: April 6, 2025
California
1 review
0 helpful votes
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They have made is nearly impossible to cancel and there's a multi step process just to avoid getting charged $50+ every month. They try to hide the button to skip too. The credit isn't even enough to get decent outfits either.

Date of experience: April 6, 2025
California
1 review
0 helpful votes
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Very pleased
April 16, 2025

This was my first order with Fabletics. The process was easy and the quality of the product was exactly what I envisioned it to be. I will be ordering again!

Date of experience: April 6, 2025