business logo of Fabletics

Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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About the Business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

How would you rate Fabletics?
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Reviews Summary

Fabletics has a rating of 3.2 stars from 12,743 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member and long time. Fabletics ranks 2nd among Sportswear sites.

service
866
value
873
shipping
851
returns
612
quality
833
This company does not typically respond to reviews
North Carolina
1 review
0 helpful votes
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Very uncomfortable material
December 11, 2024

I've made one Fabletics scrub purchase, which I returned because the fabric was very thick and uncomfortable. Shipping time was a bit lengthy- close to 10 days. I may try the scrubs again if a different material is offered.

Date of experience: December 1, 2024
Georgia
1 review
0 helpful votes
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Lack of plusxsizes
April 12, 2025

Love mnyxofxyourcorosuxts c but I need a 4XL in size. I have reied your 3 DL and it runsxsmalk it will not worksop aol I fan v order are gifts for others

Date of experience: April 2, 2025
Florida
1 review
0 helpful votes
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Frequent shopper
December 14, 2024

Extremely friendly and helpful staff! It's always a pleasure going in there love the clothes which I spend a lot of money. It's nice to walk into the store and 95% of employees greet you by first name.

Date of experience: December 4, 2024
District of Columbia
1 review
0 helpful votes
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Fabletics is Fabulous!
January 17, 2025

I ordered color-coordinated pants, sweater and jacket. I needed the pants in a larger size. Fortunately, the pants were available and the exchange was very easy. I love Fabletics!

Date of experience: January 6, 2025
California
1 review
0 helpful votes
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Satisfied
December 11, 2024
Updated review

I have had a wonderful experience being a VIP customer and getting great value, ease of return at the nearby store, and customer service. My only concern is not offering healthier fabric such as cotton on more styles and that is the reason for giving 4 stars.

Date of experience: December 1, 2024

Better Fabric
November 15, 2024
Previous review

I am very satisfied with everything about Fabletics except that I would have liked it better if they used healthier fabric such as Cotton instead of recycled plastic for the material of the clothing. That's my only concern specially nowadays with the increased rates of cancer.

Date of experience: November 5, 2024
Colorado
2 reviews
0 helpful votes
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Scam
March 15, 2025

I purchased scrubs one time and a
Few weeks later got charged 60 dollars for a purchase I didn't make and have been unable to get my money back.

Date of experience: March 5, 2025
South Carolina
1 review
0 helpful votes
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Review
December 15, 2024

I like the quality of the stuff at Fabletics. Sometimes it takes a few tries to get an item that works for me, but the return policy is very easy to work with. The only thing I dislike is how long shipping is. Usually, standard shipping takes 5 days to get to me. Every fabletics package ive ever gotten takes 2+ weeks, which is frustrating. I wish there was a better option for standard shipping.

Date of experience: December 5, 2024
New Mexico
1 review
0 helpful votes
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Great attitude and service
December 15, 2024
Updated review

Every time we visit the store at Chandler mall we are always greeted by friendly employees. The service is impeccable and they are always willing to help us get stuff shipped to the house.
We shopped there for all of our nieces and nephews.

Thank for a great clothing line and exceptional customer service

Date of experience: December 5, 2024

Exceptional Customer service
August 25, 2024
Previous review

We have always had great service with the Fabletics store at Chandler mall in Chandler, Ariizona. They are very professional and always willing to help us find a size. They are very patient while we browse and never hover. We do a lot of shopping on line but always find our way back to the store to get things for our niece and nephew.
They also offered to help find a size on line and have it sent out to our house.
The last shopping trip to the store in late July we were surprised to see that they remembered my wife's and nephews name.

We have settled in on Fabletics and will not seek out other brands.

Thank you again

Date of experience: August 15, 2024
Oregon
1 review
0 helpful votes
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Never received my full refund
January 14, 2025

I purchased 3 pairs of scrubs. None of them fit right, I requested to exchange one pair and never got the exchange. I returned all 3 pairs back and was only refunded for $45.

Date of experience: January 4, 2025
California
1 review
0 helpful votes
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Not a Quality Vendor!
March 12, 2025

I was tricked into a purchase - meant to be free as an award, but it wasn't. On top of that I ended up with a subscription and regular charges. I was able to get those reversed, but I never want any further business or purchases from Fabletics!

Date of experience: December 23, 2024
New York
1 review
0 helpful votes
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Quality trending down and inconsistent sizing
January 11, 2025

Over the last 6 years, I've been a Fabletics customer. The leggings used to last for YEARS, now they pill, rip, and fade. They are also now VERY transparent. The material is thinner, rough, and not as durable for an active lifestyle. The sizing is changing and everything is running smaller. The leggings I've purchased over the last few months developed pilling, holes, and faded after ONE wash. They are see through and a more scratchy rough material. I am cancelling my membership and starting to explore other brands. Fabletics felt like affordable luxury (still have leggings and jackets from 5 years ago that look so NEW people stop and ask where I purchased them. They are no longer available I tell them, because the jacket styles are gone like the Amara hooded jacket and the other half mesh full zip jackets I still LOVE, the leggings are now poor quality so I cannot recommend.) Now Fabletics feels like shopping at Shein. They focused on fast fashion and quantity of styles. Before, they prioritized durability and quality of their styles. The difference is apparent. I will not support fast fashion. I will pay more for quality items, gladly. Fabletics is great for teens and college kids now. Also, tags rip off when you try on an item, making it non-returnable. Correct this tag placement, PLEASE!

Date of experience: January 1, 2025
Texas
1 review
0 helpful votes
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Leggings
February 14, 2025

Fit is true to size. The leggings wash well and are very comfortable during Pilates. A great addition to any exercise wardrobe.

Date of experience: February 4, 2025
Washington
1 review
0 helpful votes
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Good quality products
February 12, 2025

Very happy with the products I recommend them to family and friends constantly.
The materials are durable.

Date of experience: February 2, 2025
Kansas
1 review
0 helpful votes
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Great products
February 12, 2025

Super comfortable clothing. Incredibly soft and stretchy. Will definitely be ordering more for the spring and summer!

Date of experience: February 2, 2025
Germany
1 review
0 helpful votes
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Unable to ship to me
December 17, 2024

I'm able to put my address down as a place to ship to but somehow it keeps getting lost. I have yet to receive my package and got an email saying I got a refund and, you guessed it, no refund. It's sad that other businesses are able to ship to me no problem but y'all can't. Officially moving to gym shark now

Date of experience: December 7, 2024
Illinois
1 review
0 helpful votes
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Great quality
February 12, 2025

Fabletics has truly impressed me! The quality and variety of their products fit seamlessly into my lifestyle, and I'm always receiving compliments on my outfits. One standout feature is the fit guarantee—something I haven't found anywhere else! The return process is a breeze, which is such a relief. I also love how they introduce new products every month, along with a points system and the flexibility to skip membership months. Almost all of their items fit true to size, especially when it comes to the length of the bottoms, which is a game changer for me. Navigating their site is easy, and I appreciate the option to select models that resemble my size and body type—a feature not many brands include.

However, I didn't give Fabletics a full five-star rating for a few reasons. For one, I believe that the monthly VIP membership should always offer free shipping without any purchase minimum—or at least consider lowering the membership cost.

I've also noticed that the darker shades of fleece and year-round cottons tend to develop odd spots after washing, even though I diligently follow the care instructions to a T: turning items inside out, washing in cold water, and tumble drying on low.

Additionally, I've found that popular new items sell out super fast, and it would be helpful if they offered a restocking notification option.

As someone who's tall, I'm still on the hunt for that perfect pair of leggings. While I've tried several styles, many tend to run small and are cropped higher than I prefer. But I remain optimistic—I'm sure I'll find a winner soon!

Lastly, while customer service is usually stellar, I did have a hiccup during an exchange that made the follow-up a bit challenging and time-consuming. Overall, I'm excited about my Fabletics experience!

Date of experience: February 2, 2025
California
2 reviews
0 helpful votes
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Returns and Sizing
December 16, 2024

I felt that their sizing was not accurate for American clothing. Also, had a color substituted that I did not want.
The return was lengthy and difficult and I still don't know if they refunded my money. BEWARE

Date of experience: December 6, 2024
Michigan
1 review
0 helpful votes
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Can't cancel membership
March 12, 2025

Have tried to cancel membership and they make it impossible. I like the product, no issues there but I dislike the subscription model.

Date of experience: March 2, 2025
Texas
1 review
0 helpful votes
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Easy to use site!
April 14, 2025

It's always easy to shop by finding what you like. I also like how you can skip your monthly credit easily, without hassle.

Date of experience: April 4, 2025
Washington
1 review
0 helpful votes
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I'm not wasting my time explaining AGAIN
April 14, 2025

Go read my account history. Never again will I purchase from Fabletics. Never again. Worst customer service policies ever. Do better Kate Hudson.

Date of experience: April 4, 2025