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How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
FabKids Reviews Summary
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
This summary is generated by AI, based on text from customer reviews
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Hello Amy,
Thank you for sharing your experience with the delivery of your order. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Cute options, fit great and cost effective for a toddler that grows out of the shoes every season.
Hello Avery,
It is our desire to keep you satisfied with our services, unique styles, and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!
Best,
Mary
Hello Tania,
Thank you for taking the time to share your positive feedback! We're glad that everything worked out for you. Hope to hear more from you in the future!
Best,
Mary
Clothing is very good quality. Everything that was ordered came very quickly! Also, their rewards program is the best I've ever seen. So much money saved!
Hello Jessa,
Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!
Best,
Mary
The arrival dates changed 3x for my package. I track my packages and I try to be understanding but get frustrated it changes last minute.
This doesn't have to do with my order experience, but I've been trying to get onto the site for weeks to try to cancel my next month subscription and I keep getting an error message
Hello Rhiannon,
Thank you for sharing your experience of skipping the month online. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
First, I don't understand how I get spammed to order, then I decide to look and order, but now am obligated to spend $50/month or get charged. Seems like a hassle when there are lots of kids sites to purchase clothes from. And secondly, the shipping time is atrocious! Still another 5 days or so(it's already been a week) to receive package that originated 7 hours from me. So 12 days total time-ish. I can't even rate the quality of the items because shipping is so slow I haven't received it yet.
Hello Micheal,
Thank you for sharing your experience with the member credit charge and the shipping period.We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
So far I really love everything. I love having unique clothing that no one else has.
Hello Suzzette,
Your love and support as one of our members are highly appreciated. Giving you, excellent service is always a pleasure. We guarantee 100% satisfaction with all products and services you purchase from us. Thank you!
Best,
Mary
We received the incorrect sizes for almost everything. Quality is very poor. Unraveled seams on the clothing and stitching loose on shoes after 2 wears.
Hello Bridget,
Thank you for sharing your experience with the items you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Fabkids allows me to shop from home and I get great deals. My only wish is that Fabkids change things up and get different styles. The clothes tend to be the exact same look over and over again. Also, quality is questionable at times. Fabkids is convenient, which I like a lot.
Hello Mary,
Thank you for sharing your experience with the quality and styles of the items we offer. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
After 3 days of wear my daughters boots are terribly scuffed up and the material is ripping in multiple places. Very disappointed that did not hold up better.
Hello Devon,
Thank you for sharing your experience with the boots you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Web site easy to use, fast check out and delivery. Sneakers are great love them
Hello Janet,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,
Mary
I have never been disappointed with the clothes and shoes I buy from FabKids. My granddaughter is dressed the best.
Hello Jo,
Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing FabKids items! We hope you will always have a great experience with us in the future!
Best,
Mary
I have not received my order. The shipping says it was last in Indiana on February 3rd with no further update. An estimated delivery date listed was February 12th. It is now the 16th.
Hello Elizabeth,
Thank you for sharing your experience with the order you made online. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
My entire order was cancelled. I never received an email telling me specifically what was cancelled and why. Just that I had a refund.
Hello Kristen,
Thank you for sharing your experience with the order you made online. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
All I want to do is return a pair of boots back because their too small and you keep sending me steps on how to send it back but nowhere on the instructions does it say where I take the package to and nowhere does it say how to print the return label. This is definitely not user friendly. At this point you can just send me your address and I'll just go to the post office.
Fabkids is fabulous! Love the selection for my grandson
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Vicki,
Thank you for the great feedback! It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience here at FabKids.
Best,
Mary