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FabKidsReviews 4,106

3.2

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From the business

How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.


fabkids.com
Founded in 2011
San Francisco, CA
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FabKids Reviews Summary

The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.

This summary is generated by AI, based on text from customer reviews

service
174
value
169
shipping
184
returns
107
quality
166

We monitor reviews for authenticity

Kentucky
1 review
0 helpful votes
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Cute and affordable!
February 20, 2023

Got the cutest outfits for my granddaughter! So happy with the quality!

Date of experience: February 20, 2023
Mary L. — FabKids Rep
over a year old

Hello Linda,

We are so fortunate to have members like you who continuously admire our items. Thank you for choosing FabKids! Have a great day!

Best,
Mary

Texas
1 review
0 helpful votes
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I love my boots so much.
February 20, 2023

It was so amazing. I will Shop here again. I love all the shoes on here

Date of experience: February 20, 2023
Mary L. — FabKids Rep
over a year old

Hello Meshanta,

We couldn't be any happier with this lovely feedback! We hope you will always enjoy the convenience, quality, and affordability of our items! Hope you have a great day!

Best,
Mary

California
1 review
0 helpful votes
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Received Damaged product
February 20, 2023

The shoes themselves were very cute. BUT….I was so disappointed when I seen a cut/slit on the light-up part of the sole. I will be returning them.

Date of experience: February 20, 2023
Mary L. — FabKids Rep
over a year old

Hello Evelyn,

Thank you for sharing your experience with the item you purchased. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Arizona
1 review
0 helpful votes
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Good shoes
February 19, 2023

So far they seem like really good shoes for the price my kids really like them as well. I bought 3pairs of shoes and all seem like good quality and that my kids may be able to wear them for a while.

Date of experience: February 19, 2023
Mary L. — FabKids Rep
over a year old

Hello Tiffany,

It is our desire to keep you satisfied with our services, unique styles, and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!

Best,
Mary

Texas
2 reviews
0 helpful votes
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Beautiful
February 19, 2023

Fit the girls and they loved them! Wore them to school and had lots of compliments

Date of experience: February 19, 2023
Mary L. — FabKids Rep
over a year old

Hello Marcy,

Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing our items! We hope you will always have a great experience with us in the future!

Best,
Mary

Wisconsin
1 review
0 helpful votes
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Kids won't take them off!
February 19, 2023

My son's love their light up shoes so much! They stomp around in them all day!

Date of experience: February 19, 2023
California
1 review
0 helpful votes
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Impressed!
February 19, 2023

I have been buying clothes from FabKids for my 7 yr old grandson for a few years. I find the selections are unique and they appeal to Phoenix. Sometimes he helps choose the outfits. We usually put in a new order as the seasons change. He's excited when a box of new clothes arrive. There are many different combinations and FabKids offer them in bundles. They are well made and have lasted a long time with no issues. Will continue shopping there!

Date of experience: February 19, 2023
Texas
1 review
0 helpful votes
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Love the shoes
February 19, 2023

My daughter loves her shoes especially the "rain boots" she has warn them though a lot of ran and mud and they keep her feet dry

Date of experience: February 19, 2023
Indiana
1 review
0 helpful votes
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Colorful choice
February 18, 2023

Fabkids always has a great variety of bright colored outfits. Chose the coveralls because daughter has been looking for coveralls that aren't blue denim. So these were a great choice. Plus, the holes were at/below the knee, which at our school is the requirement. Great colorful to pair up and able to be used with other outfits.
If I had any negative remarks it is that most of the pants are a standard length which is almost too short for my daughter. Even buying the next size up doesn't add much.

Date of experience: February 18, 2023
Texas
1 review
0 helpful votes
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Return customer
February 18, 2023

Some of the clothes were labeled correct size but held up to same size items were smaller in size. Still enjoy the cool styles.

Date of experience: February 18, 2023
South Carolina
1 review
0 helpful votes
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Pretty good
February 18, 2023

For the price of the shoe is pretty reasonable. I have three young boys have a older daughter but she cannot fit any of the shoes so it works in hand for these tough little boys who's always running through their shoes. Decent price. Cute! Looks and my kids love them so you can't beat it

Date of experience: February 18, 2023
New Jersey
1 review
0 helpful votes
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I like that deliveries are fast, but the prices have went up and the quality of clothes went down. There are also less options for dresses it seems.

Date of experience: February 18, 2023
California
1 review
0 helpful votes
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It's not to easy check your account. Please make an app in android and IPhone please REALLY GOOD EXPERIENCE BUYING IN THIS COMPANY I AM RECOMMEND 100%

Date of experience: February 18, 2023
Tennessee
1 review
0 helpful votes
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Great Site!
February 17, 2023

Order was on time. And the items were same as described on Site

Date of experience: February 17, 2023
Georgia
1 review
0 helpful votes
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Shipping takes weeks
February 17, 2023

First estimated delivery date 2/14 now 2/23 after originally being told 3 day delivery time we have yet to receive the package

Date of experience: February 17, 2023
Texas
1 review
0 helpful votes
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Purchase and customer service.
February 17, 2023

I purchased 4 pairs of shoes. Came in good time but 2 didn't fit so began the exchange process. It was quick and they paid for the return shipping. Next day I went to ship and the same day a few hours later they had me new order ready and it shipped out the following day. Super quick. Super easy! Definitely recommend.

Date of experience: February 17, 2023
California
1 review
0 helpful votes
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Fab clothes for kids
February 17, 2023

Most times i have not had any problems but this last order the shoes didn't fit (too small).

Date of experience: February 17, 2023
Nevada
1 review
0 helpful votes
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Shoes for grandson
February 17, 2023

Grandson fell in love with all three sets of shoes we bought him for his second birthday. So excited ran around with shoes flashing.

Date of experience: February 17, 2023
Mary L. — FabKids Rep
over a year old

Hello Janet,

We are so fortunate to have members like you who continuously admire our items. Thank you for choosing FabKids! Have a great day!

Best,
Mary

New Hampshire
1 review
0 helpful votes
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Guardian, parent
February 17, 2023

The outfit was great.
Got 2 pairs of shoes, but they are not true to size, so they are way to big.
Return or wait for her to grow. But I still need to get her new shoes. RightNow so I'll be going to a store instead of waiting

Date of experience: February 17, 2023
Mary L. — FabKids Rep
over a year old

Hello Katie,

Thank you for sharing your experience with the items you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Kansas
1 review
0 helpful votes
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Fast shipping and easy ordering. Great quality of things!

Date of experience: February 17, 2023
Mary L. — FabKids Rep
over a year old

Hello Jamie,

Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!

Best,
Mary