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How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
FabKids Reviews Summary
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
This summary is generated by AI, based on text from customer reviews
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I bought 4 pair of shoes, and they were all great material for the price! My kids loved them, so did I. The only complain I have Is that there is no app to easier navigate and remember ab the monthly membership
Hello Shannon,
We are glad you are enjoying our products! Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
Finding what I was looking for was very easy. My kids absolutely love their new stuff
Hello Reanna,
We are glad you are enjoying our products! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
Ordering is always easy. Items arrived quickly and as expected. Fit is spot on. Always happy with my Fab Kids orders.
Hello Jaime,
We are glad you are enjoying our products and delivery timeframe! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
Paid only $30 for 4 pairs of nice shoes, my 2 daughters love their new shoes.
Hello Candice,
We are glad you are enjoying our products! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
My shoes for my daughter were all too little and I went a size up the shoes are not true to size I'm sending them back
Hello Precious,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
The sites are great and of great quality. The only thing I have a problem with is that you need to read the fine print closely or if you don't order the next month you will be charged $45.
Hello Nancy,
We are glad you are enjoying our products! Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
Hello Oyuki,
Thank you so much for your feedback! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!
Best,
Zeth
Purchased product. Usps refused to deliver to my sister's house before she paid an 11.95 fee. She had to go to the post office and they handed her the box open! Gave no reason for it. Issue is with the delivery more so than with the products themselves.
Hello Ashly,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Got a great deal on the kid shoes order 4 for my daughter but only one for Isaiah. Kid fab should get more selection for boys
Hello Ashley,
Thank you so much for loving our brand! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
Both my kids absolutely loved their shoes. Ive now purchased several pairs for each of my kids
Hello Roni,
We are glad you are enjoying our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
I haven't received my package yet so I don't know why your asking to rate my experience
Hello Tamenia,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
Hello Ariya,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
I made a large order of clothes and shoes and I'm still waiting for half of it to be delivered.
Hello Tesa,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
I dont see overall value for money and the product recommendations are great. I believe it assumes what is selected earlier is the style and never show anything new and the product after 3 month either fade or bobbles. I prefer kohls or gap outlet or old navy to fab kids. And sad part is there is no way to pause without working the customer care if you missed to pause for a month between 1-5.
Hello Karthik,
Thank you for sharing your experience with our products and skipping the month. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I got exactly what I ordered in my mailbox. I love that my order wasn't left outside n that it was placed, safely in my mailbox. Thank you!
Hello Samantha,
Thank you for taking the time to share your positive feedback! We're glad that everything worked out for you. Hope to hear more from you in the future!
Best,
Mary
I purchased 5 pair of shoes for my 4yr old, they are adorable, fit her well and look like pretty good quality.
Hello Stark,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Mary
I have a ridiculous credit because I keep getting charged, even though I've called and asked to stop charging. I sign on to find good deals and there are none. I still have a pair of shoes that only HALF light up, because they never sent me the shipping label to return them. I paid full price!
Hello Kristina,
Thank you for sharing your experience with our products and the prices we offer. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I joined fabkids when my son was about 3yrs old. He is now 8 and can no longer fit their clothes. I usually skipped the month because the options for boys are very limited.
Hello Shanee,
Thank you for sharing your experience with skipping the month and the items we offer. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
My girls loved their new pair of shoes. Packages were on time, and the exchanging process was easy. Great product and service
Hello Keren,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,
Mary
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Mabel,
We're glad you enjoy our unique styles and selections! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth