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How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
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No bad experience we love all the clothing especially the free gifts
Wonderful fast and great nice clothing and cute outfits
Hello Adriana,
We're glad you enjoy our unique styles and selections! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
Shoes came quickly and were perfect not thin width
Hello Pattie,
We are glad you are enjoying our products! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
I ordered two pairs of shoes for my daughter. I was really impressed with the time of shipping. It was super fast. The only thing I noticed was the sizes were a bit bigger than what those particular sizers normally are. Like I ordered a size 13, and they looked more like a 1. But overall, I was happy with them.
Hello Chasity,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
My daughter loves the prints and designs but it is hard to get her the right sizes. She is a children's 12 but every time we get pants they are WAY too long, we end up having to cut and hem them. The shoes are amazing!
Hello Lakeisha,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Not worth the money. Clothes don't fit to size, I'll be lucky if my kids get more then 1 wear out of the stuff I purchased for them.
Hello Katie,
Thanks for sending your review! Your feedback about our product sizing and quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Hello Nikki,
We are glad you are enjoying our products and delivery timeframe! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
Legit company, love there shoes! Great great great
Hello Tiffany,
We are glad you are enjoying our products! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
My purchase was a size 3 in the mid top pink and white checkerboard boots they were for my daughter they came within the first week that the order was placed as far as the packaging they were in a fabkids plastic bag when my daughter open the bag there was a thin white piece of gift wrapping paper wrapped once around the boots I guess to prevent them from scraping together as far as quality let's just say she wore them from 8 am to 230 pm she might get two more wears out of them for a parent looking for winter boots for their child and thinking they're getting a deal if you're on a budget don't waste your time and your money not everyday idea boots but cute for those one two or three occasions
Hello Javanda,
Thank you for taking the time to leave a review. We strive to provide excellent member services, so it genuinely dismays us when things like this happen. Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Love everything on this site. My daughter is a little thick for her age but her size is always available up here. With cute styles at that,
Hello Nayomi,
We're glad you enjoy our unique styles and selections! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
Hello Manoj,
Thanks for sending your review! Your feedback about our product sizing and quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I ordered over 600 worth of clothes and was mussing items that I paid for. My advise is to not order so much clothes at one time.
Hello Deirdre,
Thanks for sending your review! Your feedback about your order is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
All the items that were ordered fit perfect and the items were good quality. My girl loved them.
Hello Susan,
We are glad you are enjoying our promos! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
I ordered a $100 worth and spent extra on shipping for the 2 day shipping. I never received my order. I called fed ex and they told me to call fabkids to file a lost package. Instead they charged me a second time, did another 2 day shipping and still never got my package or a refund. They gave me a pathetic $16 credit.
Hello Sabrina,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
The shoes where not a accurate size they where to big and the pants where also to big the are larger then suppose to be
Hello Lashonda,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I ended up paying over $100 for 2 pair of shoes that are very uncomfortable. I'm about to return one and need membership fee to be reimbursed! Your prices are ridiculous, you say a price but charge different rates.
Hello Luvia,
Thank you for taking the time to leave a review. Your feedback about our pricing and the VIP membership is important, and we would like to address this as quickly as possible. We would also like to discuss further our product sizing and quality. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
One shoe doesn't light up that well when he walks/runs.
Hello Kimberly,
Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
It was my first time to order here and I was surprised about the quality of the shoes for its price. My kids really loved it!
Hello Mary,
We're glad that you are loving your purchase! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
Ordered 2 pairs of shoes one set worked great and lights up, but the second pair only one lights up, my toddler is mad about it and won't wear them.
Hello Kayde,
Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Answer: Omg! I didn't realize I signed up for a membership when I made my purchase! Ahhh this is a pain! The lady almost didn't let me cancel!? They also won't give my money back!
Answer: They charged me 39.95 and still charged after I skip a month. There scammers.
Answer: Even after I cancelled I was still charged until I cancelled my credit card scamming company!
Hello Bernice,
Thank you so much for loving our brand! We are glad you are enjoying our products and promos! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!
Best,
Zeth