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FabKidsReviews 4,106

3.2

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From the business

How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.


fabkids.com
Founded in 2011
San Francisco, CA
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FabKids Reviews Summary

The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.

This summary is generated by AI, based on text from customer reviews

service
174
value
169
shipping
184
returns
107
quality
166

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
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Excited
March 7, 2023

Legend was very excited about his new light up shoes

Date of experience: March 7, 2023
Texas
1 review
0 helpful votes
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No bad experience we love all the clothing especially the free gifts

Date of experience: March 7, 2023
Zeth B. FabKids Rep
over a year old

Hello Bernice,

Thank you so much for loving our brand! We are glad you are enjoying our products and promos! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!

Best,
Zeth

New Mexico
1 review
0 helpful votes
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Great
March 7, 2023

Wonderful fast and great nice clothing and cute outfits

Date of experience: March 7, 2023
Zeth B. FabKids Rep
over a year old

Hello Adriana,

We're glad you enjoy our unique styles and selections! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Colorado
1 review
0 helpful votes
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Shoes are great
March 7, 2023

Shoes came quickly and were perfect not thin width

Date of experience: March 7, 2023
Zeth B. FabKids Rep
over a year old

Hello Pattie,

We are glad you are enjoying our products! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Kansas
1 review
0 helpful votes
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Awesome service
March 7, 2023

I ordered two pairs of shoes for my daughter. I was really impressed with the time of shipping. It was super fast. The only thing I noticed was the sizes were a bit bigger than what those particular sizers normally are. Like I ordered a size 13, and they looked more like a 1. But overall, I was happy with them.

Date of experience: March 7, 2023
Zeth B. FabKids Rep
over a year old

Hello Chasity,

Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

District of Columbia
1 review
0 helpful votes
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Cute but off a lil
March 7, 2023

My daughter loves the prints and designs but it is hard to get her the right sizes. She is a children's 12 but every time we get pants they are WAY too long, we end up having to cut and hem them. The shoes are amazing!

Date of experience: March 7, 2023
Zeth B. FabKids Rep
over a year old

Hello Lakeisha,

Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Illinois
1 review
0 helpful votes
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Poor quality not worth it
March 7, 2023

Not worth the money. Clothes don't fit to size, I'll be lucky if my kids get more then 1 wear out of the stuff I purchased for them.

Date of experience: March 7, 2023
Zeth B. FabKids Rep
over a year old

Hello Katie,

Thanks for sending your review! Your feedback about our product sizing and quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Tennessee
1 review
0 helpful votes
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I love the way they fit
March 7, 2023

It was delivered on time and my daughter loves them

Date of experience: March 7, 2023
Zeth B. FabKids Rep
over a year old

Hello Nikki,

We are glad you are enjoying our products and delivery timeframe! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Louisiana
1 review
0 helpful votes
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True to size
March 7, 2023

Legit company, love there shoes! Great great great

Date of experience: March 7, 2023
Zeth B. FabKids Rep
over a year old

Hello Tiffany,

We are glad you are enjoying our products! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Wisconsin
1 review
0 helpful votes
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Checkerboard pink and white books
March 7, 2023

My purchase was a size 3 in the mid top pink and white checkerboard boots they were for my daughter they came within the first week that the order was placed as far as the packaging they were in a fabkids plastic bag when my daughter open the bag there was a thin white piece of gift wrapping paper wrapped once around the boots I guess to prevent them from scraping together as far as quality let's just say she wore them from 8 am to 230 pm she might get two more wears out of them for a parent looking for winter boots for their child and thinking they're getting a deal if you're on a budget don't waste your time and your money not everyday idea boots but cute for those one two or three occasions

Date of experience: March 7, 2023
Zeth B. FabKids Rep
over a year old

Hello Javanda,

Thank you for taking the time to leave a review. We strive to provide excellent member services, so it genuinely dismays us when things like this happen. Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Virginia
1 review
0 helpful votes
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Perfect sizes
March 7, 2023

Love everything on this site. My daughter is a little thick for her age but her size is always available up here. With cute styles at that,

Date of experience: March 7, 2023
Zeth B. FabKids Rep
over a year old

Hello Nayomi,

We're glad you enjoy our unique styles and selections! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Missouri
1 review
0 helpful votes
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Okay
March 7, 2023

The kids shoe I ordered was not as described and size does not fit

Date of experience: March 7, 2023
Zeth B. FabKids Rep
over a year old

Hello Manoj,

Thanks for sending your review! Your feedback about our product sizing and quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Florida
1 review
0 helpful votes
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Missing items
March 7, 2023

I ordered over 600 worth of clothes and was mussing items that I paid for. My advise is to not order so much clothes at one time.‍‍

Date of experience: March 7, 2023
Zeth B. FabKids Rep
over a year old

Hello Deirdre,

Thanks for sending your review! Your feedback about your order is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Arizona
1 review
0 helpful votes
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Flash sale
March 7, 2023

All the items that were ordered fit perfect and the items were good quality. My girl loved them.

Date of experience: March 7, 2023
Zeth B. FabKids Rep
over a year old

Hello Susan,

We are glad you are enjoying our promos! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Kansas
1 review
0 helpful votes
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Very unhappy
March 7, 2023

I ordered a $100 worth and spent extra on shipping for the 2 day shipping. I never received my order. I called fed ex and they told me to call fabkids to file a lost package. Instead they charged me a second time, did another 2 day shipping and still never got my package or a refund. They gave me a pathetic $16 credit.

Date of experience: March 7, 2023
Zeth B. FabKids Rep
over a year old

Hello Sabrina,

Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Missouri
1 review
0 helpful votes
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To big
March 7, 2023

The shoes where not a accurate size they where to big and the pants where also to big the are larger then suppose to be

Date of experience: March 7, 2023
Zeth B. FabKids Rep
over a year old

Hello Lashonda,

Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Georgia
1 review
0 helpful votes
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Overpriced!
March 7, 2023

I ended up paying over $100 for 2 pair of shoes that are very uncomfortable. I'm about to return one and need membership fee to be reimbursed! Your prices are ridiculous, you say a price but charge different rates.

Date of experience: March 7, 2023
Zeth B. FabKids Rep
over a year old

Hello Luvia,

Thank you for taking the time to leave a review. Your feedback about our pricing and the VIP membership is important, and we would like to address this as quickly as possible. We would also like to discuss further our product sizing and quality. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

New York
1 review
0 helpful votes
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Malfunctioning lights
March 7, 2023

One shoe doesn't light up that well when he walks/runs.

Date of experience: March 7, 2023
Zeth B. FabKids Rep
over a year old

Hello Kimberly,

Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Georgia
1 review
0 helpful votes
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I love the shoes
March 7, 2023

It was my first time to order here and I was surprised about the quality of the shoes for its price. My kids really loved it!

Date of experience: March 7, 2023
Zeth B. FabKids Rep
over a year old

Hello Mary,

We're glad that you are loving your purchase! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Michigan
1 review
0 helpful votes
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One shoe don't light up
March 7, 2023

Ordered 2 pairs of shoes one set worked great and lights up, but the second pair only one lights up, my toddler is mad about it and won't wear them.

Date of experience: March 7, 2023
Zeth B. FabKids Rep
over a year old

Hello Kayde,

Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth