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FabKidsReviews 4,106

3.2

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From the business

How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.


fabkids.com
Founded in 2011
San Francisco, CA
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FabKids Reviews Summary

The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.

This summary is generated by AI, based on text from customer reviews

service
174
value
169
shipping
184
returns
107
quality
166

We monitor reviews for authenticity

Utah
1 review
0 helpful votes
Follow Stella P.
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Didn't receive a pair of shoes
March 9, 2023

Got an email one of my pair of shoes wasn't available and never heard back about if I'm still gonna receive the pair of shoes or what.?

Date of experience: March 9, 2023
Zeth B. — FabKids Rep
over a year old

Hello Stella,

Thanks for sending your review! Your feedback about your order is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

California
2 reviews
0 helpful votes
Follow Rosy H.
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Dress and white sandals are so beautiful and great quality. The best of all is that my daughter loves them, they are resistant enough for a six years old.

Date of experience: March 9, 2023
Zeth B. — FabKids Rep
over a year old

Hello Rosy,

We're glad you enjoy our unique styles! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Utah
1 review
0 helpful votes
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OK deal.
March 9, 2023

Good deals at times. A lot of work to maintain! Sometimes the prices aren't very competitive. But overall was happy.

Date of experience: March 9, 2023
Zeth B. — FabKids Rep
over a year old

Hello Alaina,

Thank you for taking the time to leave a review. Your feedback about our pricing and promos is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

North Carolina
1 review
0 helpful votes
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My kids loved everything.
March 8, 2023

I only order from you all once in a blue moon but when I do I order in bulk because your deals are amazing... My kids have different styles... Fab kids fits them but it's mostly for my daughter.

Date of experience: March 8, 2023
Zeth B. — FabKids Rep
over a year old

Hello Latasha,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

New Jersey
1 review
0 helpful votes
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Shoes don't work
March 8, 2023

The shoes already stopped working. They no longer light up in the one shoe

Date of experience: March 8, 2023
Zeth B. — FabKids Rep
over a year old

Hello Katelynn,

Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

New Mexico
1 review
0 helpful votes
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Great website for shoes!
March 8, 2023

I have ordered from FABKIDS 3 times and so far the shipping is fast, the shoes are great quality and super cute! I have bought shoes for my son and daughter and they both love their shoes. They are a little pricey, so I hit the sales I am always on a budget and my kids go through shoes like no other. I will definitely continue to order more.

Date of experience: March 8, 2023
Zeth B. — FabKids Rep
over a year old

Hello Tiffany,

We are glad you are enjoying our products and promos! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Ohio
1 review
0 helpful votes
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Love it
March 8, 2023

All size are big but perfect size for a big kid to big should have gotten a lil size smaller

Date of experience: March 8, 2023
Zeth B. — FabKids Rep
over a year old

Hello Donita,

Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Michigan
1 review
0 helpful votes
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Am I really getting a deal?
March 7, 2023

I think the clothes look cute but don't think I'm really getting a deal, $50 a month and I maybe get two outfits out of it (and a extra pair of tights) and still end up paying a bit more money. I may give it a month a then cancelling.

Date of experience: March 7, 2023
Zeth B. — FabKids Rep
over a year old

Hello Christina,

We are glad you are enjoying our products! Your feedback about the VIP membership and member credit usage is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Minnesota
1 review
0 helpful votes
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It's was very good an got packet earlier than I was suppose too

Date of experience: March 7, 2023
Zeth B. — FabKids Rep
over a year old

Hello Lisa,

We are glad you are enjoying our products! Your feedback about your order is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.

Best,
Zeth

Canada
1 review
0 helpful votes
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Very Pleased
March 7, 2023

Orders are very quick to arrive - the ability to skip months when you dont have the funds or aren't finding something you like, is great. My youngest daughter actually really loves the outfits.

Date of experience: March 7, 2023
Zeth B. — FabKids Rep
over a year old

Hello Kelly,

We are glad you are enjoying our products and the 'Skip the Month' option! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!

Best,
Zeth

Colorado
1 review
0 helpful votes
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Quality is hit or miss
March 7, 2023

We bought five items in our last purchase. Two were fantastic! Two were really low quality. They felt very cheaply made. I was quite disappointed. We've bought things here a few times and it is vey hit or miss. The shoes have all been great so far. The accessories seem very cheaply made. And the clothing is hit or miss.

Date of experience: March 7, 2023
Zeth B. — FabKids Rep
over a year old

Hello Kristel,

Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Florida
1 review
0 helpful votes
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Amazing
March 7, 2023

The shoes are incredible. My son loves it! I likes when Fabkids make discounts

Date of experience: March 7, 2023
Zeth B. — FabKids Rep
over a year old

Hello Esther,

We are glad you are enjoying our products and promos! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

New York
1 review
0 helpful votes
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Love the site.
March 7, 2023

The clothes fit wonderfully, and my daughter loves her sandals.

Date of experience: March 7, 2023
Zeth B. — FabKids Rep
over a year old

Hello Misty,

We are glad you are enjoying our products and the website! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Texas
1 review
0 helpful votes
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Cute but not functional
March 7, 2023

The shoes are very cute, however the sandals I purchased do not stay velcroed at the strap. I did adjust the length but it was to no avail. The boots I purchased had a long tongue that is rather separated from the rest of the boot at the base, causing it to slip. This leads to great discomfort.

Date of experience: March 7, 2023
Zeth B. — FabKids Rep
over a year old

Hello Marissa,

Thanks for sending your review! Your feedback about our product sizing and quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Canada
1 review
0 helpful votes
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My last order was made only because the skip moth link wasn't available and then I got charge for the month. When I went to make it, the credit was not applied to the cart, so I had to call to have it changed. The person I called was amazing! Days later I get an email saying the order was cancelled and immediately got another saying it was shipped out. I didn't know if an order was coming or not. It did come and this will be the last

Date of experience: March 7, 2023
Zeth B. — FabKids Rep
over a year old

Hello Jennifer,

Thanks for sending your review! Your feedback about the VIP membership and member credit usage is important, and we would like to address this as quickly as possible. We would also like to discuss further our shipping and delivery process. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Washington
1 review
0 helpful votes
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Shipping takes forever
March 7, 2023

My items have been waiting to be picked up by the carrier for 3 weeks. By the time I get my order, the clothes and shoes will be almost out of season.

Date of experience: March 7, 2023
Zeth B. — FabKids Rep
over a year old

Hello Amy,

Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

North Carolina
1 review
0 helpful votes
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Great style
March 7, 2023

All the outfits are great material and made well! Love the shoes also they hold up great!

Date of experience: March 7, 2023
Zeth B. — FabKids Rep
over a year old

Hello Holly,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Louisiana
1 review
0 helpful votes
Follow Tyraneka M.
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Shoe didn't even fit my kids
March 7, 2023

Didn't really like so big and didn't look right on my baby feet

Date of experience: March 7, 2023
Zeth B. — FabKids Rep
over a year old

Hello Tyraneka,

Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Oregon
1 review
0 helpful votes
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Hidden fees
March 7, 2023

I being charged a hidden fee two weeks after I made a purchase

Date of experience: March 7, 2023
Zeth B. — FabKids Rep
over a year old

Hello Elizabeth,

Thanks for sending your review! Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Florida
1 review
0 helpful votes
Follow Aubree U.
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Nice variety of children's shoes
March 7, 2023

Shopped both clothing and shoes for my granddaughter. She loved everything I chose for her!

Date of experience: March 7, 2023
Zeth B. — FabKids Rep
over a year old

Hello Aubree,

We're glad you enjoy our unique styles and selections! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth