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How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
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Got an email one of my pair of shoes wasn't available and never heard back about if I'm still gonna receive the pair of shoes or what.?
Dress and white sandals are so beautiful and great quality. The best of all is that my daughter loves them, they are resistant enough for a six years old.
Hello Rosy,
We're glad you enjoy our unique styles! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
Good deals at times. A lot of work to maintain! Sometimes the prices aren't very competitive. But overall was happy.
Hello Alaina,
Thank you for taking the time to leave a review. Your feedback about our pricing and promos is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
I only order from you all once in a blue moon but when I do I order in bulk because your deals are amazing... My kids have different styles... Fab kids fits them but it's mostly for my daughter.
Hello Latasha,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
The shoes already stopped working. They no longer light up in the one shoe
Hello Katelynn,
Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I have ordered from FABKIDS 3 times and so far the shipping is fast, the shoes are great quality and super cute! I have bought shoes for my son and daughter and they both love their shoes. They are a little pricey, so I hit the sales I am always on a budget and my kids go through shoes like no other. I will definitely continue to order more.
Hello Tiffany,
We are glad you are enjoying our products and promos! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
All size are big but perfect size for a big kid to big should have gotten a lil size smaller
Hello Donita,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I think the clothes look cute but don't think I'm really getting a deal, $50 a month and I maybe get two outfits out of it (and a extra pair of tights) and still end up paying a bit more money. I may give it a month a then cancelling.
Hello Christina,
We are glad you are enjoying our products! Your feedback about the VIP membership and member credit usage is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
It's was very good an got packet earlier than I was suppose too
Hello Lisa,
We are glad you are enjoying our products! Your feedback about your order is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.
Best,
Zeth
Orders are very quick to arrive - the ability to skip months when you dont have the funds or aren't finding something you like, is great. My youngest daughter actually really loves the outfits.
Hello Kelly,
We are glad you are enjoying our products and the 'Skip the Month' option! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!
Best,
Zeth
We bought five items in our last purchase. Two were fantastic! Two were really low quality. They felt very cheaply made. I was quite disappointed. We've bought things here a few times and it is vey hit or miss. The shoes have all been great so far. The accessories seem very cheaply made. And the clothing is hit or miss.
Hello Kristel,
Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
The shoes are incredible. My son loves it! I likes when Fabkids make discounts
Hello Esther,
We are glad you are enjoying our products and promos! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
Hello Misty,
We are glad you are enjoying our products and the website! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
The shoes are very cute, however the sandals I purchased do not stay velcroed at the strap. I did adjust the length but it was to no avail. The boots I purchased had a long tongue that is rather separated from the rest of the boot at the base, causing it to slip. This leads to great discomfort.
Hello Marissa,
Thanks for sending your review! Your feedback about our product sizing and quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
My last order was made only because the skip moth link wasn't available and then I got charge for the month. When I went to make it, the credit was not applied to the cart, so I had to call to have it changed. The person I called was amazing! Days later I get an email saying the order was cancelled and immediately got another saying it was shipped out. I didn't know if an order was coming or not. It did come and this will be the last
Hello Jennifer,
Thanks for sending your review! Your feedback about the VIP membership and member credit usage is important, and we would like to address this as quickly as possible. We would also like to discuss further our shipping and delivery process. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
My items have been waiting to be picked up by the carrier for 3 weeks. By the time I get my order, the clothes and shoes will be almost out of season.
Hello Amy,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
All the outfits are great material and made well! Love the shoes also they hold up great!
Hello Holly,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
Didn't really like so big and didn't look right on my baby feet
Hello Tyraneka,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I being charged a hidden fee two weeks after I made a purchase
Hello Elizabeth,
Thanks for sending your review! Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
Shopped both clothing and shoes for my granddaughter. She loved everything I chose for her!
Hello Aubree,
We're glad you enjoy our unique styles and selections! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
Answer: Omg! I didn't realize I signed up for a membership when I made my purchase! Ahhh this is a pain! The lady almost didn't let me cancel!? They also won't give my money back!
Answer: They charged me 39.95 and still charged after I skip a month. There scammers.
Answer: Even after I cancelled I was still charged until I cancelled my credit card scamming company!
Hello Stella,
Thanks for sending your review! Your feedback about your order is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth