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How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
FabKids Reviews Summary
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
This summary is generated by AI, based on text from customer reviews
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Shoes were as described and seem to be good quality. Size was as expected. Speedy shipping!
Weeks after I bought shoes, I was charged from my debit card for double the price and one of the white shoes I had bought had a stain on them when I opened the packaged. Won't order here again
Hello Molly,
Thanks for sending your review! Your feedback about our product pricing and quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I ordered 2 pairs of shoes. A pair each for my little girl and little boy. I got the correct size for my boy but they sent me adult size shoes for my little girl. I needed toddler shoes! I asked for toddler size 9 and ended up with adult size 7.
Hello Whitney,
Thanks for sending your review! Your feedback about your order and our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I've shopped with fabkids for a few years now, and never have i, or my granddaughter been disappointed with the items purchased. The shipping was extremely fast, every time arrived within a weeks time, and free. We couldn't be more pleased. Thank you!
Hello Janet,
We are glad you are enjoying our products and shipping process! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
It arrived quickly and was exactly what my daughter wanted
Hello Lea,
We are glad you are enjoying our products! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
Me encantaron y de muy buena calidad. Y a mis niñas también le gustaron
Hola Miozotiz,
¡Nos alegra que estés disfrutando de nuestros productos! Nos alegra saber que está satisfecho con los productos y servicios que brindamos a nuestros miembros. ¡Agradecemos el tiempo que dedicó a compartir su experiencia!
Mejor,
Zeth
My 3 year old loves her light up shoes. Every time she gets a compliment she does a lil dance to show off the lights. I'd definitely recommend.
Hello Missy,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
Great quality and fast shipping. I'll be shopping here for kids shoes for now on
Hello Amber,
We are glad you are enjoying our products and shipping process! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
She puts her stuff in the cart and tell me when she ready to order. I love it.
Hello Felisha,
We are glad you are enjoying our products! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!
Best,
Zeth
I thought this site was a scam took me years to order & I must say fast deliver outstanding customer service & overall my kids love their shoes! Especially the light up ones super cuteeeee
Hello Sharnae,
We are glad you are enjoying our products and delivery timeframe! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
Not happy! I didn't Not put a order in and was charged 50$ that i did not spend! Very pissed!
Hello Benjamin,
Thanks for sending your review! Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
My kids really love fabkids shoes, i love them, fast delivery. Strongly recommend
Hello Tabitha,
We are glad you are enjoying our products and delivery timeframe! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!
Best,
Zeth
My shopping experience was great. Also the shoes are a great price which is amazing since my kids are so rough on shoes. They were delivered quickly! Fabkids for the win!
Hello Kmya,
We are glad you are enjoying our products and delivery timeframe! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
I Love FabKids, it's always easy and fun to order online, but for this order, I got 2 of the same dress because they didn't have the size of the dress I wanted. I wish they would reached out and told me they didn't have the size so I could change the order for something I would have picked, instead of just sending 2 of the same
Hello Michelle,
Thanks for sending your review! Your feedback about your order and our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Everything fit my daughter and the styles were very cute. Thank you so much
Hello Sierra,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
My son loves the shoes at a great price and excellent quality will be doing more future shopping
Hello Sabrina,
We are glad you are enjoying our products! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
Just Perfect! No problems at all definitely will be ordering all the time, fast
Hello Martina,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
Your customer service and products are great, the shoes are very nice
Hello Maria,
We are glad you are enjoying our products! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
I'm beyond impressed with the shoe quality and the designs! Ordered 3 pairs each for my kids so 6 total for $56 something! Great prices! Definitely coming back.
Hello Justice,
We're glad you enjoy our unique styles! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
Everything I purchased was a size or way more too big for my daughter. She'll grow into them vot had hoped she would fit in them when they were here. Went to exchange for smaller size and they were out of stock. Then my one time debit card that I used was charged 45.00+ dollars for the membership monthly fee when I've been using the same account for years and never had a problem until the payment came out of this one time only debit card account.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Lisa,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth