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How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
FabKids Reviews Summary
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
This summary is generated by AI, based on text from customer reviews
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I am missing my package. Had to cancel my picture appointment due to not having the clothes
Sandals I ordered were the cutest! Will be making another order. Shipping was super quick
Hello Marissa,
We're glad you enjoy our unique styles and shipping timeframe! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!
Best,
Zeth
I've gotten the unicorn shoes, the tie dye dress & the checkered swirl romper for my daughter, on Easter, is when she will be getting them and I bet she is gonna love it too.
Hello Monique,
We are glad you are enjoying our products! We always like hearing from our members. We are also excited for you to receive your recent order. We hope you'll like it and looking forward to receiving feedback from you. Have a great day!
Best,
Zeth
I only received one shirt out of my $100 order. I would never recommend fabkids to anyone. Becoming a member was a horrible choice. I never had one even decent experience. I could keep going but it's not even worth my time.
Hello Tiffany,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
On time very quick I love it shoes are awesome I love how fast it had delivered
Hello Deandra,
We are glad you are enjoying our shipping and delivery timeframe! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!
Best,
Zeth
Hello Sarah,
Thanks for sending your review! Your feedback about our product sizing and quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
The amount of time to wait for an order is ridiculously long.
Hello Madelyne,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Very very satisfied! Loved the clothes also the foot wear is awesome fit my granddaughters perfectly and they both loved everything and wants to order again!
Hello Sherry,
Thank you so much for loving our brand! We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
I like these items but the size was bigger its not a big problem i will order another shoes with smaller size i didnt have any experience with these new shoe
Hello Sara,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Love it! Will be buying again in the future. This was a great experience and their shoes are good quality.
Hello Tania,
We are glad you are enjoying our products! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
Our order was filled and came in quickly as expected. Everything was carefully shipped and in individual bags which is nice. We cancelled since our son finally outgrew the size cap. We had been with Fabkids since he was probably 3 yrs old. We were happy staying for over 9 yrs.
Hello Bryson,
We are glad you are enjoying our products and shipping process! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!
Best,
Zeth
Granddaughters really love the clothes & shoes. They wear them to school & are complemented on there attire.
Hello Kathleen,
We’re so glad to know that your granddaughters are satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
I purchased several items, and although they came looking beautiful, they washed poorly and the vibrant colors faded immediately. The toes of the shoes the patterns easily wore off. I will not continue my membership.
Hello Cindy,
Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
I recently received a package, website was working completely fine. I had an issue with my order when I noticed I got the wrong item, I went to the website to try to exchange but the website was not working. It was saying error but I would continue to receive links from Fabkids about on going sales so I assumed it was working fine. So then o attempted to reach the site again for my order but the website continued to say it was "down". Idk if it was truly working or not but it's been a few days since I received my package & I still cannot get access back to the site. I'm stuck not being able to contact or connect with anyone about my order issues & now I'm worried the due date to report issues with my order will pass before I can get a refund/exchange.
Hello Kathy,
Thank you for taking the time to leave a review! We're sorry to hear that you had trouble using our website while checking out. Your feedback about our return or exchange process is important, and we would like to address this as quickly as possible. Our Member Services team will contact you right away for further assistance.
Best,
Zeth
I purchased a leggings that was buy 3for 9.95 and I wasn't given what I purchased rather I was given one leggings for 9.95. Will not recommend anyone
Hello Stella,
Thank you for taking the time to leave a review. Your feedback about our pricing and promos is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
I canceled my membership with fabkids and then randomly started getting charged every month to renew my subscription. I called and they said my membership was canceled months ago due to inactivity. I said that's impossible because I'm STILL getting charged for it. It always gets declined thankfully because I keep my debit card locked for this exact reason. But NOW IM GETTING CHARGED ALMOST EVERY OTHER NIGHT from FABKIDS trying to charge my card. Like they know I called and tried to remove my card. EVERY OTHER NIGHT. SCAM.
Hello,
Thanks for sending your review! Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
Ao measured my daughters feet according to the sites recomendations and then selected the size accordingly and both pairs of shoes I ordered are about 2 sizes to big. Then when I go back to see if I can exchange the smaller sixes aren't avaliable.
Wh8le my daughters feet will eventually grow and they will be able to wear the shoes I still had to spend additional money to get them shoes that fit them now
Hello Leanne,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I ordered shoes for my kids, and was unable to track them, and never received them. Do not buy from here.
Hello Samantha,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I bought 3 pairs; winter boots, casual light-ups & sandals. The winter boots seem to be holding up well so far. (thumbs up) The light-ups have cracked in every place they can in less than 30 days, they look terrible now. Haven't worn the sandals yet, I hope they are sturdy enough to take on summer 2023..
Hello Ebon'e,
Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I liked the items I purchased unfortunately they don't fit.
I will be returning them.
Hello Michele,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello April,
Thanks for sending your review! Your feedback about your missing order is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth