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From the business
How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
FabKids Reviews Summary
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
This summary is generated by AI, based on text from customer reviews
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They make it very easy to return and exchange, very satisfied.
Hello Charlene,
Thank you for the great feedback on our exchange policy! Rest assured that we will continue providing the best service for members like you. We hope you will always have a nice experience with us. Have a great day!
Best,
Lia
My son loved them. He loves the shoes so much! He's been wearing them ever since we got them.
Hello Desirae,
We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!
Best,
Lia
I shop for my granddaughter. And she loves it. And I do too.
Hello Zina,
Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia
I will not be ordering again. While the colors and styles may be cute, the quality is sub par especially considering the cost.
Hello Lindsey,
It is with great regret that we received your feedback regarding the items we have. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
The items are nice and both my girls love them they want me to shop and buy them more stuff from y'all
Hello Courtney,
It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.
Best,
Lia
Service was quick and my daughter absolutely loves the shoes
Hello Urmila,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
You are basically getting shoes bought in bulk fro China. Sizing is way off from your average in store buys
Hello Amber,
We appreciate the feedback you shared regarding the items that we have. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
Love the shoes especially my daughter she wears it right away after I opened the package so thank you.
Hello Debra,
We are glad you are enjoying our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
I can't always get it every month but it's nice to stack the credits and then shop all at once.
Hello Dawn,
We are glad you are enjoying our products and member credit usage! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
Great experience, super fast delivery, totally cute shoes! Will be back!
Hello Stephanie,
We're glad you enjoy our unique styles and delivery timeframe! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!
Best,
Zeth
Hello Mayssa,
We are glad you are enjoying our products! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
Shoes was was to big. All of them. I would recommend going down 1 size.
Hello Adora,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I absolutely LOVED all of my daughter's items everything fits right to size, shoes and clothes… and by becoming new vip member, no monthly membership just creating the online shopping account I got ALL 5 pairs of shoes for $60 and discounts on the clothes as well by accumulating points—- which I was ecstatic about because my little girl absolutely loved all her clothes and shoes and was so happy saying "Thank you mommy" It's my absolute happiness and joy to see her happy and see her personality that she loves dressing up and looking pretty PLUS
Everything is very cute, and good quality!
I HIGHLY recommend FabKids
Hello Maria,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you ad your daughter! We appreciate the time you spent sharing your experience!
Best,
Zeth
I love the color scheme and patterns! They really bring out the glow
Hello Jordyn,
We're glad you enjoy our unique styles! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
My kids always had unique designs. Great quality. Sizes are good. My kids have outgrown the options available.
Hello Sarah,
We are glad you are enjoying our products! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
My youngest son loves his fabkid clothes and footwear! He enjoys the dinosaurs shoes the most. I find that the footwear is not able to withstand his wear and tare though. He goes through them very quickly. But its an affordable price for me.
Hello Sarah,
Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Hello Nikki,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
My order was eay to place
Got it super fast
It was as it said
Hello Tammy,
We are glad you are enjoying our products and delivery timeframe! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!
Best,
Zeth
All clothes fit exactly as described. Great quality.
Hello Stacey,
We are glad you are enjoying our products! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Meagan,
We appreciate you making a purchase with us. Your service expectations will always be met to the best of our ability. We look forward to hearing from you in the future! Have a fantastic day!
Best,
Lia