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How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
FabKids Reviews Summary
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
This summary is generated by AI, based on text from customer reviews
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I just love the quality of your products also the sizes are very accurate
Hello Adam,
We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!
Best,
Lia
Hello Arianna,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!
Best,
Lia
Fast shipping & affordable prices for cute clothing/shoes for your little one!
Hello Mae,
We appreciate you making a purchase with us. Your service expectations will always be met to the best of our ability. We look forward to hearing from you in the future! Have a fantastic day!
Best,
Lia
I ordered a half size up on all 4 pairs thinking it would give my kids a bit more growth and time to use the shoes. All were too tight on them.
Hello Sarah,
We are sorry to hear that the item you got did not meet your expectations. Please be assured that we will make every effort to ensure that this will be resolved. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.
Best,
Lia
I ordered 2 pair each for both my girls. My 4 year old loved her dinosaur and white tennis shoes but my 7 year old had an issue with her low top meow shoes. She swore they fit her feet but a day at school proved wrong. I may have to return them but the overall appearance, and look was just as they were online. And luckily they now have klarna/Affirm!
Hello Tiffany,
We appreciate the feedback you shared regarding the item you got. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
Love the clothes & customer service was great & delivery service has great timing
Hello Carlene,
Thank you for the great feedback regarding our Member Services Team. It has been a pleasure doing business with you. We sincerely hope that all of your future transactions with us will be wonderful. Happy shopping!
Best,
Lia
I loved the shoes and my nieces loved them even more!
Hello Denise,
It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.
Best,
Lia
I am a first time shopper with Fab Kids. I was excited to get a good deal on some tennis shoes for my children for their birthdays. However, I did not expect a more expensive pair of light up shoes not to work. Not only was I unhappy, my daughter was sad. These products need to be tested before they are sent out to consumers for purchase.
Hello Keelee,
It is with great regret that we received your feedback regarding the items that you got. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia
I was initially scared to go online and make a purchase. I am used to phone operators. The transaction was very easy
Hello Marie,
Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia
The shoes were adorable and they quality was even better than I expected.
Hello Allison,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
Very cheaply made. I ordered 2 pairs of shoes and when they arrived the tongue of one tennis shoes wasn't even sewn into the shoe... And the bottom of the 2nd pair of tennis shoes was already coming apart.
I wrote them on messenger (sketchy) and they told me I could return them thru the mail and they would send me better pairs of both shoes.
It took over a month. And I received an email stating they no longer had the same pairs I had initially ordered.
So I they refunded my money THRU STORE CREDIT... I picked a cheap pair of Velcro sandals for my little girl and a rainbow glitter $25 tennis shoe.
When they finally arrived, the Velcro sandals had some kind of black tar/ resin on the pink strap. My daughter never noticed it... But it upsets me that we went thru all that trouble and couldn't even receive a clean pair of shoes. Loose strings hang from the straps like fringe... But they were under $10. (original price is above $10)
The new pair of tennis shoes had both tongues attached this time... However, they are so loosely fit in the shoes. My daughter refuses to wear them because she says the tongues stay on the side of her foot, rather than on top like they're supposed to.
I will never go through the trouble again of ordering Fabkids shoes... Yes, they are cute. But cheap. And even for your growing kids, cheap isn't always better.
Hello Blakely,
We are sorry to hear that you were not satisfied with the items that you got. Please be assured that we will make every effort to ensure that this will be resolved. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!
Best,
Lia
I order was delivered on schedule I'm very pleased with fabkids
Hello Juessita,
Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia
It was easy, fun and affordable! My daughter absolutely loved her shoes and we will be shopping again this week! My order was on time and exactly as pictured. I recommended JustFab to my family and friends!
Hello Raeshawn,
We're happy to hear that you like the product you bought. Rest assured that we will continue providing unique and new styles for members like you. We sincerely hope that all of your future transactions with us will be wonderful.
Best,
Lia
Hello Yasmin,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
Hello Robin,
Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia
I decided to get the subscription and order my daughter a few pairs of shoes then I got the notification that my package was delivered. I got home and it wasn't there and seen on the picture that I was a completely different house no where near me. I reached out to their customer support which was a complete pain and reached out to them on Facebook messenger, yet still no one really actually helped me. It's been over a week and I've still heard nothing about the package I paid for and still have never received.
Hello Alyssa,
We regretfully note that we received your feedback regarding your purchase. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
Some fit great and some are huge in the same size. Not super happy with the selection either
Hello Tony,
We value the comments you made about the selections that we have. You should only receive the greatest services. Our Member Services Team will get in touch with you immediately to help you.
Best,
Lia
Really cute good quality shoes for younger kids. Fast delivery
Hello Chenise,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!
Best,
Lia
The products are cute and unique, but they fall apart or arrive with strings already unraveling. My son is 6 and my daughter 8, the shoes I got them broke within the first month. They got holes in the seams, the velcro came off, or the sole began to peel away from the shoes. They were cute while they lasted!
Hello Elizabeth,
We are sorry to hear that the item you got did not meet your expectations. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Rhonda,
We're happy to hear that you like the product you bought. Rest assured that we will continue providing unique and new styles for members like you. We sincerely hope that all of your future transactions with us will be wonderful.
Best,
Lia