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How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
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Meh experience. Meh shoes. Not recommended. They don't function properly.
Kids love the shoes and they are great for the money i will keep using you
Hello Jennifer,
Thank you for taking the time to leave a review about your order and the items. We sincerely appreciate it, and we’re always happy to hear that our members are happy and satisfied!
Best,
Bonnie
Surprisingly good quality for almost to-good-to-be-true prices
Hello Monica,
What an amazing feedback! Thank you for sharing your wonderful review about the merchandise. It is our goal that you are always happy with what you buy from us. We look forward to hearing from you again. Have a wonderful day!
Best,
Bonnie
5 stars isn't enough!
Everything is true to size. Perfect
Hello Nianca,
FabKids promises to provide you with the latest, branded, and high-quality products. We appreciate your honest review of your purchase and the merchandise's fit. Hearing this from you means a lot to us! Enjoy your day!
Best,
Bonnie
We love our fabkids orders! We learned very quickly that clothes for the girls run a tad small, but we just size up and it's great! The kids love their clothes and shoes!
Hello Maureen,
We value the trust you have put in FabKids and would like to thank you for the amazing review about the merchandise and its fit. Our team continues to work hard to produce high-quality items that will meet our members' needs. Have a great day!
Best,
Bonnie
I got my baby girl seven pairs of shoes for a very affordable price …. I will be ordering more soon thanks Fabkids
Hello Shanoura,
Thanks a lot for the positive feedback about your merchandise and the price! Our members' satisfaction is our utmost priority, and we appreciate your trust here in FabKids. Happy shopping!
Best,
Bonnie
Fast shipping and arrival. Good quality shoes. They are very cute and very comfortable my niece absolutely loves them.
Hello Tabatha,
This is awesome to hear that you are loving your purchase and our stylish products. Thank you for taking the time to write a review! We hear you, and we appreciate your business with us.
Best,
Bonnie
Gracias por ayudarme a poder vestir bonito y diferente con modelos exclusivos de fabkids a mi hija de 4 años de edad. Definitivamente la mejor compra que e hecho en linea para mi niña.
Hola Samuel
Agradecemos su increíble revisión sobre su compra. ¡Queremos que sepa cuánto apreciamos que haga negocios con nosotros y el tiempo que se tomó para compartir su experiencia! ¡Disfruta tu día!
Mejor,
Bonnie
They were on time. And well put together. They look like would last. Looking for any new buys that may come along.
Hello Awilda,
Thank you for the amazing feedback about our merchandise and delivery. We love being able to provide the service that our members seek. We appreciate the time you spent to share your experience!
Best,
Bonnie
Hello Elena,
It’s great to read your feedback about the merchandise that you purchased. We appreciate you taking the time to share your positive experience. We aim to provide the best service for every member!
Best,
Bonnie
Excelente a mis hijos les encantaro muy buenos para esta temporada de calor el material excelente los recomiendo mucho
Hola Blanca,
¡Increíbles comentarios! ¡Fue realmente un placer hacer negocios con usted! ¡Gracias por dejar una maravillosa reseña sobre su pedido y los productos que recibió! ¡Esperamos que siempre tenga una experiencia fabulosa con nosotros en el futuro!
Mejor,
Bonnie
Horrible customer service HORRIBLE PEOPLE just down right a horrible company. Needs to hire people who know what they are doing. This is worse than Amazon! DO NOT RECOMMEND
Hello Dhanielle,
Thanks for writing a review about your experience with our Member Services Team! We value your opinion, and we appreciate you taking the time to share your feedback. Our Member Services team will reach out to you via email to assist you further.
Best,
Bonnie
Hello Carla,
We appreciate your awesome review. We want you to know how much we appreciate you doing business with us and the time you spent sharing your experience! Enjoy your day!
Best,
Bonnie
4 pairs children's character shoes.wide variety,boots to. Sandals. All fit to size,perfectly.
Hello Tamera,
Amazing feedback! It was really a pleasure doing business with you! Thank you for leaving a wonderful review about your order and the products you received! We hope you will always have a fabulous experience with us in the future!
Best,
Bonnie
I ordered my daughter the two pack of dresses. I ordered the purple and the black and for some reason it didn't save and we ended up with two purple dresses.
Hello Rochelle,
We appreciate you taking the time to leave a review about your order. We'd love to help sort this out for you! Our Member Services Team will reach out to you via email immediately to help you further.
Best,
Bonnie
Ordered two pairs of shoes for my 2 year old, love the quality and worth the price! Will be purchasing things from here again
Hello Lillian,
Wow! Thank you for the feedback about your order! At FabKids, our mission is to provide our members with only the nicest, highest quality items. Our number one priority is the satisfaction of our members. Enjoy your day!
Best,
Bonnie
Loved all of the items! My niece and family loved the light up shoes! The boys dinosaur hitops are too cute! Thanks Fab Kids!
Hello Olivia,
Thank you so much for the review of your order. We appreciate the feedback and are happy that you are enjoying your purchase and the merchandise. We hope you will always have a fabulous experience with us in the future!
Best,
Bonnie
I need to return because i got the wrong sizes! Please contact asap
Hello Leticia,
Thank you for leaving a review about your order. We always like to know what our members are thinking. We'll reach out to you via email immediately to help you further.
Best,
Bonnie
The shoes I purchased was of good quality, The size run a little small, overall my grandchildren love them
Hello Sharon,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
I got two pairs of shoes for just $11. Although one pair was too small, I was easily able to return for exchange for free. Got the right size needed and quite quickly. I recommend!
Hello Jessi,
Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia
Answer: Omg! I didn't realize I signed up for a membership when I made my purchase! Ahhh this is a pain! The lady almost didn't let me cancel!? They also won't give my money back!
Answer: They charged me 39.95 and still charged after I skip a month. There scammers.
Answer: Even after I cancelled I was still charged until I cancelled my credit card scamming company!
Hello Killian,
We thank you for your review of your purchase and experience. We appreciate you bringing this to our attention. We'll reach out to you via email immediately to help you further.
Best,
Bonnie