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From the business
How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
FabKids Reviews Summary
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
This summary is generated by AI, based on text from customer reviews
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Love the material and the website and the ease of discounted and credited account details
I placed the order to use up my accounts credit but I was charged on both account credit and credit card.
Hello Linda,
Thank you for sharing your experience with your purchase and the monthly member credits. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
It was on time no delays handled with care this is not my first time ordering from this site and won't be the last
Hello Tereka,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,
Mary
Me parecen muy bonitos y a muy buen precio y tambien de buena calidad
Hello Leyryk,
¡Gracias por las amables palabras que ha dicho sobre FabKids! Siempre estamos inspirados en brindarle productos de alta calidad a un precio asequible debido a su confianza y amor por nosotros. ¡Que tenga un lindo dÃa!
Best,
Mary
Hello Carey,
It is our desire to keep you satisfied with our services, unique styles, and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!
Best,
Mary
We received our items in less than a week. We are thoroughly pleased with the quality and styles of both the girls and boys clothing and shoes we purchased.
The colors and styles exceeded our expectations
Hello Jamie,
Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!
Best,
Mary
I find material to be very soft. This outfit is adorable. I cannot wait to see my granddaughter in it. The delivery was very quick. I believe it got here within a week. Definitely going to order more from them.
Hello Ruth,
Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia
First, the site is very user friendly and easy to navigate. I have a subscription and I'm so thankful I do. I'm a busy mom of 5 with 3 jobs, and live on a remote island in Alaska. So when I finally get ready to shop, I have a bunch of points saved up and can just be happy shopping for my kids. The kids love the styles and they always fit just right or slightly loose, which is perfect because it means they're gonna last a season. I always recommend FabKids
Hello Edelyn,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
It is always easy to order from Fabkids. They make returns easy, thankfully rarely use. Love the products
Hello Laurie,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!
Best,
Lia
Everything came in a timely manner and fit well. Great pricing and quality clothes.
Hello Chelsea,
It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.
Best,
Lia
I love the sandals I ordered. They are very cute and well made. I got them for my daughter and she was pleased as well. What wonderful deals you can find with fabkids!
Hello Chanda,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
I absolutely LOVE the different styles for my daughter and I finally found shoes that can fit her. Very satisfied!
Hello Nadia,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
I ordered some clothes for my grandson. One item is a short sleeve T-shirt. The arm holes are way too small and look very girlish.
Hello Rhonda,
We appreciate the feedback you shared regarding the item that you got. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia
Cute clothes. But my daughter seems to grow out of them.super quickly lol and the quality isn't that great. Comparable to urban kids which is much cheaper. I like the shoes from fabkids alot though...Will buy more shoes :)
Hello Krista-Lee,
We are sorry to hear that the item you got did not meet your expectations. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia
I ordered my boys some shoes and the are to small. I'm not sure how to exchange them for a bigger size. Who can I speaks with.
Hello Briana,
It is with great regret that we received your feedback regarding the item that you got. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
Ordering from FabKids is so easy and the delivery is fast. I truly enjoy the cute clothing and shoes are amazing quality. I truly love the prices and the deals that are provided! LOVE THIS SITE!
Hello Charlene,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
Order never arrived but says delivered. Very disappointed
Hello Brandi,
We regretfully note that we received your feedback regarding your purchase. Please be assured that we will make every effort to ensure that this will be resolved. We'll send you a private message as soon as possible to start the resolution process. Thanks!
Best,
Lia
It was ok but you have to opt out of payment for shopping one time
Hello Keda,
We value the comments you made about the VIP membership. Please be assured that we will make every effort to ensure that this will be resolved. Our Member Services Team will be contacting you right away to further help you.
Best,
Lia
I was a bit reluctant in purchasing from you guys but I decided what the heck... It was a great experience... Totally loved the shoes
Hello Kaydene,
We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!
Best,
Lia
My grand daughter loves her new two tone sandals.
The sandals seem to be very well made and are perfect for her to wear with her Easter dress.
Hello Andrea,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!
Best,
Lia
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Taylor,
It is our desire to keep you satisfied with our services, unique styles and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!
Best,
Mary