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How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
FabKids Reviews Summary
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
This summary is generated by AI, based on text from customer reviews
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Shoes are usually more expensive than other places and returns are not easy if you dont live where there are a lot of drop off locations
We love fabkids! You get great quality cute stuff for a great price! You can't beat that, right? Even when I had to deal with customer service, they were fabulous, as well. My granddaughter loves everything we've gotten. I HIGHLY RECOMMEND
Hello Lindsay,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
Very good. Clothes are cute. Good prices. Fit is really good. He loves the shoes.
Hello Catherine,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
I ordered my daughter shoes two weeks ago and I still have not received them. There is only the update that they left the facility in Texas. I still do not have the shoes that I have paid for.
Hello Aja,
We are sorry to hear that you haven't received your purchase yet. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
I have not received my order yet and I purchased online on the 30th of March.
Hello Jonathan,
It is with great regret that we received your feedback regarding your purchase. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
No problem ordering. Satisfied with the timing of the order. Shoes fit perfectly. My granddaughter loves them and waiting to order again. Thanks
Hello Pamela,
We are glad that you are satisfied with your purchase. Rest assured that we will continue providing great products for members like you. We hope you will always have a wonderful experience with us in the future!
Best,
Allison
Grandchildren gonna like them alot but non of the shoes were $5, they have people thinking they are getting shoes for $5 and that is not the case at all. Which would have been nice seeing how I have 6 Grandchildren I bought for
Hello Jeremiah,
Thank you for sharing your experience with the prices we offer. Your feedback will help us what we can do better. Our Member Services Team will get in touch with you right away.
Best,
Allison
Prices are good for new VIP users but once you're already VIP there aren't much deals. And you get a percent off "retail" but the "retail" price is ridiculously high to start. No regular quality retail kids shoes are $40 USD, but on Fabkids they are then they tell you youre saving money. Quality was decent but again for the prices, it had better be! Also if you try to cancel they basically beg and throw free $10 vouchers at you and try to offer you buy one get one free. You have to call just to cancel and be extreeeeemlely stern about it. Company really needs to just have better prices if they want to keep people from leaving.
Hello Dakotah,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the prices we offer and membership. Our Member Services Team will reach out to you right away.
Best,
Allison
My experience had been great. The site is easy to navigate and easy to understand. I would definitely purchase from there again.
Hello Taneisha,
Thank you for your remarkable review! We sincerely appreciate it and we’re always happy to hear that our members are satisfied with the services we offer! Hope to hear more from you in the future!
Best,
Allison
The shoes are ugly. They styles are so limited. Add more options. It has been the same shoes on there for months! Ridiculous. So many other places have much cuter shoes.
Hello Chanel,
Thank you for sharing your experience with our items and the styles we offer. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Hello Emma,
Thank you for taking the time to share your experience with others. We’re happy that you’ve had a great experience with us! Hope to hear more from you in the future!
Best,
Mary
The shoes were all too big they were of decent quality but very wide and seemed to be one foot size larger than normal.
Hello Amanda,
Thank you for sharing your experience with the shoes you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I loved all the shoes I received and the shipping was super quick! I will definitely keep buying!
Hello Lou,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Mary
I bought 6 pair of shoes/ sandals for less than 60$! That's a steal. Kids just run around mess them up so to get sure stylish for cheap is my kind of party! My baby loves her shoes
Hello Joshlyn,
It is our desire to keep you satisfied with our services, unique styles, and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!
Best,
Mary
Deals was too good not too miss. Shipping was quick and easy. Definitely my new to go site for kids shoe
Hello Sherlyne,
We couldn't be any happier with this lovely feedback! We hope you will always enjoy the convenience, quality, and affordability of our items! Hope you have a great day!
Best,
Mary
We recently purchased light up sparkly unicorn shoes for our 3 year old, and we love them! Quality shoes for a great price! They are so much fun and have that expensive and lasting quality to them. Very satisfied customer here!
Hello Liz,
It is our desire to keep you satisfied with our services, unique styles, and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!
Best,
Mary
I wanted a refund dur to not getting getting the shoes I ordered and instead I was told that I couldn't because the order says delivered even tho it was clear that the shoes didn't get delivered to the right address
Hello Crystal,
Thank you for sharing your experience with the order you made online. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
The shipping was fast, but the quality of shoes is not that good but fine.
Hello Mirian,
Thank you for sharing your experience with our items and our delivery. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I've bought three times and everything was perfect. Quality of the product 100%, if you guys ship to Puerto Rico that would make you PERFECT in every way! I wish you the best on your business, GOD bless!
Hello Michael,
Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!
Best,
Mary
Hello Gracie,
We are so fortunate to have members like you who continuously admire our items. Thank you for choosing FabKids! Have a great day!
Best,
Mary
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Erica,
We value the comments you made about the offers we have. Please be assured that we will make every effort to ensure that this will be resolved. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.
Best,
Lia