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Have a question regarding anything FabFitFun related? Our Customer Care Team can be reached 24/7 by visiting fff.me/care! Xo
FabFitFun Reviews Summary
FabFitFun has a rating of 4 stars from 4,287 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FabFitFun most frequently mention customer service, winter box and annual member. FabFitFun ranks 5th among Subscription Shopping sites.
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I just got the Fall 2018 box, my first one. I knew there would be some items I may not love but was disappointed. They make it look like you get all of these great things. I got tea towels? Really. I took this quiz and by no means did it ever ask if I would like tea towels! Umm no thanks. I want fun makeup, jewelry, hair care, fitness items. There are a couple mask, some lipgloss and a couple other items. I cancelled my subscription. I get ipsy for $10 per month and get way more fun items! I was really hoping for some awesome little goodies and just got random everyday crap I can buy at Walmart. Teapot, umbrella, tea towels.
The box is getting less fabulous fit or fun when you are compelling people to receive the most boring "tea towels" instead of jewelry, skin care, hair care, make-up or athletic gear.
Hi Marjorie,
We are sad to hear that you aren’t loving all of the products in the boxes! We are always trying to curate boxes our members will love and we very much appreciate your feedback. We are always looking for ways to improve member’s experience, and hope that we can surpass your expectations in the coming seasons!
Xo
FabFitFun is one of the best subscription services I have had the pleasure of purchasing. There is such an array of items offered. I love that they have items you can add-on to your box and they you have the option to customize some of your item for that seasons box. But are also suprized with the rest of the items that are encluded. Always full size items and variety from make-up to household to fitness.
Hi Cassandra!
Thank you so much for your amazing review! We're thrilled that you're enjoying your membership so far, and we can't wait for you to see what we have in store for our upcoming boxes!
Xo
I am so glad I subscribed to FFF, & I recommend you purchase the annual membership so you can customize your box. Such a wonderful selection of quality items, & prompt friendly customer service too. I also love the big sales for gift giving, & there is no shipping fees. Everything shows up in your next box... the best ever treat to myself every season! An unbelievable value (that's why they always sell out!)
Hi Lisa!
Thank you so much for writing in! We are so happy to hear you are enjoying FabFitFun! We hope you are enjoying all of your goodies and we can't wait for you to see what's in the upcoming box!
Xo
I've been a member for 2+ years and I've enjoyed every single box and have always felt like it's a screaming deal! Some boxes I like and will give the products that are not really my thing as gifts for people who I know will love them. More often though I love the box and want to keep every single thing for myself! The variety of jewelry, skin care, fitness and accessories is wonderful and opening each box feels a little like Christmas morning!
Hi Kiki!
Thank you so much for writing in! We appreciate you as a member of FabFitFun! We hope you continue to enjoy all of your FFF goodies and we can't wait to exceed your expectations in the future!
Xo
I love the products, I love the add on sales, and I love their customer service. I've had FabFitFun for over a year now and I don't plan to stop.
Hi Emily!
Thank you so much for writing in! We are so happy to hear you are enjoying FabFitFun! We can't wait to exceed your expectations in your future boxes!
Xo
I enjoy the products and value Fab Fit Fun offers - however, I do not like their billing and shipping practices... I was billed a month ago and still have not received my box. This is unacceptable. I discovered they ship using Surepost (which is the slowest and cheapest shipping method on the planet). Basically Fed-Ex and USPS share delivery responsiblity. It starts with FedEx then moves extremely slowly from one hub to the next, then awaits transfer and pick up by USPS. Eventually it arrives. I live in SC and one day tracking indicated it was sitting in my state - then the next day it was further away in NC!? It is supposed to be here by Monday. Fabfitfun really needs to step up their game with billing, shipping and fulfillment. I also think it merits note that you tubers and Instagram influencers seem to get their boxes weeks before everyone else.
Cool but sometimes some products are low/poor quality. But overall it's nice to receive all the goodies. That gives the opportunity to discover new brand and new type of product.
Hi Caroline,
Thank you so much for your feedback! We're happy to hear that you've discovered some new products in your boxes, and we can't wait to surpass your expectations in the coming seasons!
Xo
The holidays arrived early with lots of neato stuff for me. Delish is all I can say about the beauty products... Love my reistance bands... planning on getting some fab arms. Love zenning with my teapot. Too much to write about. I'm going back to play. Thanks! Can't wait for next box.
Hi Cindy!
Thanks so much for taking the time to review! We're so happy that you're enjoying your array of goodies so far and we can't wait for you to see what we have coming up in future boxes!
Xo
I an currently waiting for my second box. Excitedly waiting. The first box was wonderful. Several items that I might never have tried, turned out to be my favorites. I personally never thought one birthday was enough. Thank You FFF!
Hi Amy!
We are so happy that you are apart of FabFitFun and enjoying your boxes! We
Can't wait for you to see what's in your second box! Thank you for writing in!
Xo
I absolutely love my fall FabFitFun box! I can not wait until the winter one comes! I had an issue with my fall box but got on their website and spoke to someone about it and it got fixed right then!
Hi Maegan!
Thanks for writing in! We are glad we could get the issued resolved for you quickly! We are so happy you love your Fall Box and we can't wait for you to see what goodies we have prepared for Winter!
Xo
My package was "delievered" on last Saturday and it is no where to be found. Customer service said to call the post office. When I went they had no record of it. I am a very angry customer
Fabfitfun never let's me down! I'm always wondering if they can too the last box and they do everytime! They put such a good variety in the boxes! I love everything in every box!
Hi Desiree!
Thank you for writing in! Our teams put a lot of time and effort into pleasing our customers and giving you all the best experience with our FabFitFun boxes! Enjoy!
Xo
I so love my box, every time it comes in the mail it is a present to myself. Cant wait to see what is inside.
Hi Vanessa!
Thanks for writing in! We are so happy to hear you are enjoying your FFF Boxes! We can't wait to exceed your expectations in the future!
Xo
Each box I get keeps getting better and better. While it doesn't have so much "fit" with the products (however there is a fitness part of the site with videos), there is a decent variety. I believe that I get more than my money's worth each season. The add-ons are always tempting and I was able to buy quite a few things for friends for Christmas with the fall box at a good deal.
Regarding customer service, I had an issue with a defective product and used the online chat to talk with CS and they were helpful. They have sent a replacement product and were quick and polite about the issue.
Hi Christina,
Thank you so much for your positive review! We're so excited to see that you're enjoying all of your new products, and we can't wait for you to see what we have in store for future boxes!
Xo
I love FFF so much, in our crazy fast paced life I rarely take time for me... so this amazing box showing up once a season 100% meant for me is such a treat. The very little issue I have ever had was fixed so kindly and promptly with their live chat and the community boards are one of my favorite parts of membership.
Thank you so much for the review, Melody! We're happy to hear that you're enjoying all of the perks of your FFF membership!
Xo
Seems like the beauty items are the same in every box and the items to choose from are boring. The Vince Camuto bag and the umbrella are nice but not worth the money.
I've had this fab fit fun box for over a year now and I love the box! I'm always very content about the products!
My first box was the summer box, and I loved everything, especially the tarte contour palette. I can't wait for my next box.
FabFitFun is a fun, cool product, and I can see many people enjoying it. However, for me personally, some of the products go unused and have no purpose, sitting in my room for years. Most of the time, I would probably rather just go purchase the actual product. Although, FFF often encourages you to try new things from different companies, so I do like that aspect of it. All in all, you can check out what the previous boxes have contained, and if you really like it, you would probably enjoy what is in it- though it is probably a perfect gift for any event!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jessie,
Thank you for taking the time to leave your feedback, and we're sad to hear that this box missed the mark for you. While we want each member to love every box they receive we also know everyone has different tastes and not every box will be a hit for each person. We are certainly working on offering a more personalized experience for each member and hope in the near future we will be able to cater our boxes to each person's unique interest and tastes!
Xo