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Have a question regarding anything FabFitFun related? Our Customer Care Team can be reached 24/7 by visiting fff.me/care! Xo
FabFitFun Reviews Summary
FabFitFun has a rating of 4 stars from 4,287 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FabFitFun most frequently mention customer service, winter box and annual member. FabFitFun ranks 5th among Subscription Shopping sites.
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I love my box. The household product and skin care and the hair care I love it. But, the clothing you put in the box is too small.
I've heard great things about Fab Fit Fun and decided to give it a try. My first box came and some of my items were missing from what I customized online. They gave me some other random ones instead of reaching out to let me know they were replacing it. I was disappointed with the products in general as well. I don't think I'll use most of them. I feel like it was a waste of money.
Hi Elise, we're sorry to hear about your experience! We always want our members to have the most streamlined and transparent experience possible! We hope to have the chance to surpass your expectations in the future and if there is anything we can do to turn your experience around, please contact us at fff.me/care!
I'm an annual member and like that I can pick most of the items in my box. They're usually things I will use although a bit lacking on the fitness aspect. The only issue I've had is that my first box shipped over a month after I ordered it, but customer service gave me a credit which was great. I used it for the edit sale because they have tons of cool products I'd like to try but wouldn't pay full price for.
Hi Ashley, thank you for taking the time to review! We're happy that our Customer Care team was able to assist you and that you are enjoying your membership! Additionally, we're thrilled that you have been able to snag great products in our sales! Xo
The first few boxes I got were amazing, I became a member so i could have more options. Lately the boxes have been somewhat disappointing compared to those in the past but it's still something I get excited about every season.
Hi Jessica, we're sorry to hear about your experience! While we want each of our customers to absolutely love every product they receive we also know everyone has different tastes and not every item will be a hit for all our members. We value your input and hope you will take our box item product survey emailed out this season so we can get your in-depth feedback on how to make our future boxes better. We hope to surpass your expectations in the future and if you have any questions or concerns regarding your membership please feel free to contact us at fff.me/care!
I love my seasonal FabFitFun box. I enjoy customizing, but also being surprised by the products. There's a great variety and the value is AMAZING! I'm addicted to the add-ons and edits. The presentation of each box is cool. I really love that the company seems to promote giving back and supports women-owned companies.
Hi Annalee, thanks for reviewing and sharing the great photo of your Fall box! Our team is always working to introduce members to new brands and exciting products each season and we're thrilled that you are loving your items! We're happy to have you as a member! Xo
I've been with FFF for over a year now and have gotten my roommates and best friend all on board. FabFitFun is a BLAST! The value of the boxes is amazing, and I love getting and trying products that I normally wouldn't treat myself to.
Hi Charlotte, thank you for taking the time to review! We're thrilled to hear that you and your friends are enjoying your memberships! Xo
Its like Christmas every 3 months! I love all the options and add ons. Its a great, and reasonably priced, way to treat myself every few months!
Hi Dani, we appreciate you taking the time to review! We're happy that you are able to snag some amazing items in our sales and in your boxes! We are happy to have you as a member! Xo
I've always had great experiences with FabFitFun. It's fun to open up a box every few months, with fun new items. Finding good new brands is also a perk. Sometimes I gift items, but sometimes I gift myself too!
Hi Cara, thanks for taking the time to review! We're thrilled to hear that you are enjoying your membership and we cannot wait for you to see what we have in store in the future! Xo
I have received 4 boxes now, 1 for each season. I personally love the assortment of beauty, personal care and lifestyle items. I am able to customize 3 picks each seasonal box.
The shipping is slow, boxes ship within 30 days of payment and then it takes about 10 days to arrive after ot actually ships.
Other than that, I really enjoy the box
Hi Crystal, thank you for taking the time to review! Our boxes ship within one month of successful billing and boxes are batched in a manner deemed most effective by our warehouse to get orders out to all of our members as soon as possible! We are always looking to improve our shipping processes and we appreciate your feedback! We're thrilled to hear you are enjoying your products and if there is anything we can assist with, please feel free to reach out to us at fff.me/care!
I love getting my fab fit fun box every quarter. I like getting to pick out my items through customization and adding the extras at a discounted price. Usually when the box comes, I have items in there that I don't really like but sometimes I'll end up liking them after using it once or twice. Overall, I really look forward to my box every quarter. I feel like a kid on Christmas morning opening presents.
Hi Ashley, thank you for taking the time to review! Our team is always working hard to introduce members to new brands and exciting products each season in hopes of delighting all customers and we're thrilled to hear you are enjoying your products! Xo
My coworker and I get the seasonal boxes and We LOVE THEM! We count down the days and share what we customize and add on. Then when the boxes come we share our things if the other one would love it more. We are loving Fab Fit Fun!
Hi Bernadette, we appreciate you taking the time to review! We're happy to hear that you and your coworkers are able to share in the membership experience! We are happy to have you all as members! Xo
I love this sub box, you can't beat the value for the money and being able to customize more and more each season really makes it unique and fully mine!
Hi Denise, thank you for the review! We're excited to hear that you are loving the products you are receiving! We cannot wait for you to see what we have in store for the future! Xo
Love this box. Have been introduced to some great items that I never would have found without this subscription. Worth every penny
Hi Linda, thank you for taking the time to review! We are thrilled to hear that you and your coworkers are enjoying your memebrships together! Xo
I love that I am able to try things that I would normally not purchase. Most products are brands I have not heard so it expands my knowledge to share with my teen.
Hi Ashlee, we appreciate you taking the time to review! Our team is always working hard to introduce members to new brands and exciting products each season in hopes of delighting all customers! We're happy to hear that you and your family are loving your products! Xo
Products are awesome! Selection is amazing! Never disappoints! It's like Christmas every season!
Hi Denise, thanks for taking the time to review! We're thrilled to hear you are loving everything about your membership! Xo
Was a little disappointed by this seasons box. The first item I picked and was excited about they took away. A lot of the same kind of products this time around. Not my favorite box so far
My only issue, and this was probably because of the things I chose, was that I got ONLY skin care products, nothing else. I was kind of hoping for a cute bag or glasses or a sweater or a carry mug for tea or something else. I do absolutely love all the skincare products though and can't wait to try them all!
Hi Clarie! While we want each of our customers to absolutely love every product they receive we also know everyone has different tastes and not every item will be a hit for all our members. Our team is always working hard to introduce members to new brands and exciting products each season in hopes of delighting all customers! We recommend that our members take advantage of customization so that they receive items they’re sure to love in their boxes! We hope to have the chance to surpass your expectations in the future and if we can assist you, please feel free to reach out to us at fff.me/care!
I have had a wonderful experience with FFF. Some boxes have been better than others, but there is always something that I am really excited about getting. I also, love, love, love the add on and edit sales.
Hi Stephanie! Thanks for taking the time to review! We love to introduce our members to new and exciting brands via the seasonal boxes and our Add-On and Edit sales! We're happy to hear that you are enjoying your membership! Xo
I love fff. Most the products are great and if I don't like something it's a good gift. I use many things daily like the face scrub wallet soap sponge hair straightener lotions make up products. I'm surprised when I tell my friends about it they dont know what it is. It's such a good deal and so fun to get every 3 months
Hi April, thanks for taking the time to review! While we want each of our customers to absolutely love every product they receive we also know everyone has different tastes; however, we're happy to hear that you are able to gift these items. We are happy to have you as a member and we cannot wait for you to see what we have in store for the future! Xo
I truly enjoy opening my seasonal box and finding all the fun goodies I chose and those that are a surprise! I'm trying so many other brands and products that I normally wouldn't and for the most part I've enjoyed them. Love gifting to myself
Hi Christine! Thanks for taking the time to write a review! We're happy to hear that you are enjoying your membership and the products you are receiving! Xo
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Mildred, thank you for taking the time to review! We're sorry to hear about your disappointment in your items! We strive to create the most inclusive experience for our members and our teams are looking into expanding the variations of clothing sizes for the future! We value your input and if you have any additional questions or concerns, please feel free to contact us at fff.me/care!