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Have a question regarding anything FabFitFun related? Our Customer Care Team can be reached 24/7 by visiting fff.me/care! Xo
FabFitFun Reviews Summary
FabFitFun has a rating of 4 stars from 4,286 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FabFitFun most frequently mention customer service, winter box and annual member. FabFitFun ranks 5th among Subscription Shopping sites.
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My FabFitFun boxes are the highlight of my month! I absolutely love every item I've received; the quality of all the times is amazing!
Don't get me wrong, I know effort goes into these boxes but I got everything that doesn't fit me. I feel like no one looked at my prefrences this go around. There was so many amazing items that I would have died for and I got one out of the 8 items that I will use. The last box was amazing and this box was a let down. :(
I never know what products to try so getting this seasonal Beauty box is just what I need! I get to try products without committing to paying full price for a product I'm not even sure I'll like/use. I always end up loving everything I get though :)
We're always excited for you to receive your seasonal box, Mari! Our team works hard every season to curate a box our members will love and we're thrilled to hear that you have been able to try out the amazing products! We cannot wait for you to see what we have in store for this upcoming season! Xo
I have subscribed for over two years, I would say that most boxes exceed my expectations in value and usefulness, I highly recommend customization!.
Hi Julie, we're so happy to hear that you are having fun with your membership! We are happy to have you as a member and we look forward to further exceeding your expectations in the future! Xo
This is my first year of receiving FFF boxes and I've really enjoyed it. I've tried new products that I never would have even considered before. A few are now part of my daily routine.
I started my subscription to Fabfitfun almost 2 yrs ago as a way to build my makeup and skincare collection and now I'm hooked
Hi Jennifer! It has been so much fun to have you as a part of the FFF family! We're excited for you to see what we have in store for the upcoming season! Xo
Received my fall box
L9ved everything but salt and pepper shaker, dont need any house ware. But got a beautiful scarf and great skin care products.
Hi Susan, thanks for taking the time to review! We're thrilled to hear that you are enjoying your subscription! Our team works hard every season to curate a box that our members will love, and want you to enjoy all of the boxes you receive! We value your input and hope you will take our box item product survey emailed out this season so we can get your in-depth feedback with the individual items you received! The Dual salt and pepper mill was a customization option for our Annual members only. If you are interested in more customization options, we recommend upgrading to an Annual subscription. If you have any questions or concerns, please feel free to contact us at fff.me/care!
I was taking a break bur when I saw that you were using Deborah Messing as an "influencer" for your brand I have decided to no longer be a customer.
Hi Gayle. We really appreciate your feedback and are always striving for the most inclusive membership experience. We strive to work with a diverse group of influencers including, celebs, athletes, momtrepreneurs, college students and more each season. We hope to have you back as part of the FFF family when the time is right and if you have any questions or concerns, please feel free to contact us at fff.me/care!
I use to really look forward to my boxes but it seems like as of lately they aren't what they use to be. I ordered an XSteamer as an add on which was broke when it arrived, was promised a new one, waited for over a month for them to tell me they were no longer able to send a replacement and would refund me. For the inconvenience I was offered an item out of the most recent box (nothing remotely close to a steamer) in which I still need. It just seems the boxes and customer care are mediocre at best.
Hi Melissa, we're sorry to hear about your experience. We always want to make sure our members are fully taken care of! We are always looking for ways to improve and we value your input. We hope to have the chance to surpass your expectations in the future and if you have any further questions or concerns, please feel free to contact us at fff.me/care!
I've been getting fabfitfun for over a year now! It's worth getting the box just to shop the edit sales!
Beautiful box. Absolutely Worth it. Great customer service. If something arrived broken they always replace it.
Hi Fanny, thanks for taking the time to review! We're happy to hear that you are enjoying your membership and that our team is always able to take care of you! Xo
It's like Christmas every few months! I have a friend pick the options so I'm always surprised at what I get.
Hi Kimberly! Thank you for taking the time to review! We love to hear that you are loving your membership! Xo
I have had a positive experience with FFF. The customer service team is always amazing, the products in my box are always amazing and I love the customization and add ons feature that's given to us.
Hi Gabriela! Thank you so much for taking the time to review! We are so happy to hear you are loving your subscription! Xo
Enjoyed receiving every box! Look forward to the next one! Look forward to see what is in each box!
Hi Judi! You are fabulous! Thank you for the review! Xo
I love getting my fabfitfun in the mail! Every box is packed with products I love, and some of which I end up buying again. As a work at home wife, I really appreciate the pampering, because sometimes I forget to take time for myself.
Hi Molly! We are happy to be that stylish older sis! We appreciate you being a member with us, now go pamper yourself! Xo
I subscribed to FabFitFun after my separation. I needed a little pick me up. Oh boy did it ever do that. I love getting different products to try, and it's like a little self care package every few months.
Self-care is the best care! Thanks for the review love! Now go enjoy all those products! Xo
I would of given FFF a 5 star if it wasn't for all the trouble with the fall box. I wasn't thrilled with the choices and the only one I was (teeth whitening kit) was taken out of the choices after customization was opened. Plus I think they include way too many facial stuff instead of a variety of everything. I have had 2 boxes with not that good choices but I do have to admit they are the only box that gives full size products and are able to have some (not every box) different products (even if its 1 item). Due to all my bumps with FFF, I am not sure if I want to stay as an Annual member. It will all be up to the Winter box.
Hi Ingrid! Thank you for taking the time to review! We appreciate your feedback, as it helps us to better curate boxes in the future! I can't spoil anything yet, however, I believe the Winter box will win you back over! We look forward to you staying a member with us! Xo
I have enjoyed the 3 boxes I've gotten so far. Great products and a great value! I've received some of my new favorite products through FFF. I subscribe to another makeup box as well, so I really enjoy the lifestyle products that I get from FFF!
Thanks for the review, Stephanie! We love that you are loving our products! Xo
I loved FFF when I was first a member over 2 years ago. The products were unique and fun. My first box contained a broken necklace but they quickly replaced it. Since the company has made changes and quickly expanded their products and services have really gone down hill. I used to look forward to the box and now it's kind of stressful. I will definitely not be renewing my subscription. The past boxes have been boring, a random mix of things not necessarily related to the season. I've had multiple issues with add on items and edit orders. Either getting the wrong item or not getting items at all. Never received two items from the Summer edit and after contacting customer service three times they finally tell me I won't be getting those items. I'm sure they were not planning to reach out to me. Such bad service and just not a fun experience anymore. Makes me sad.
My experience with Fabfitfun over the nearly two years as a member has been great! I love everything that comes in my box, the magazine with great interviews and articles about female-owned companies and nonprofit organizations. As well as fabfit TV, which I use on a daily basis with the workouts. I feel I get MORE than my money's worth. This company goes above and beyond.
Jennifer! We LOVE this review! It's members like you that keep us going! Thank you for taking the time to share your thoughts and we can't wait for you to see what we have in store for future sales and boxes! Xo
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Alexis, thanks for taking the time to review! We're thrilled to hear that you are enjoying your subscription! Our team is always working hard to introduce members to new brands and exciting products each season in hopes of delighting all customers and we're happy that you are loving them! We cannot wait for you to see what we have in store for the upcoming season! Xo