business logo of FabFitFun

FabFitFun

Overview

FabFitFun has a rating of 4.5 stars from 4,227 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FabFitFun most frequently mention customer service, winter box and full size. FabFitFun ranks 5th among Subscription Shopping sites.

service
208
value
190
shipping
183
returns
106
quality
183
This company responds to reviews on average within 3 days
+117
How would you rate FabFitFun?
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Illinois
2 reviews
1 helpful vote
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Amazingly awesome
May 22, 2020

It went better then I thought the 2 people I talked to were very nice

Date of experience: May 22, 2020
FabFitFun .. FabFitFun Rep
over a year old

Thanks for leaving a review, Brook! Xo

Washington
1 review
0 helpful votes
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Amazing customer service
April 4, 2020

When I had a problem they solved it right away and they were so kind!

Date of experience: April 4, 2020
FabFitFun .. FabFitFun Rep
over a year old

Yay! We are thrilled to hear that you had a great experience with our Customer Care Team, Jen! Thanks for the 5-star review! Xo

Arizona
1 review
0 helpful votes
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Fab Fit awesomeness!
May 20, 2021

The experience I have had has been absolutely perfect! I love my Fab Fit subscription!

Date of experience: May 20, 2021
FabFitFun .. FabFitFun Rep
over a year old

We appreciate the awesome review, Renee! Your feedback means a lot to the entire team! We look forward to sharing more seasons with you! Xo

Texas
2 reviews
0 helpful votes
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Credit
April 6, 2020

Sent an email to get my $10.00 credit. And they were fast and efficient response.

Date of experience: April 6, 2020
New York
1 review
0 helpful votes
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Excellent Customer Service
March 17, 2020

Need help with my username and password and was taking care of efficiently kindly professionally

Date of experience: March 17, 2020
FabFitFun .. FabFitFun Rep
over a year old

Hi Anna! We are so happy to hear you have been fully assisted! Feel free to reach back out and contact our Customer Care Team at fff.me/care if any concerns arise. We're always here to help! Xo

Canada
1 review
0 helpful votes
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Excellent product
April 20, 2023

I'm
Always excited to receive my fab fit box. The items are excellent. Excellent brands

Date of experience: April 20, 2023
Jamie S. FabFitFun Rep
over a year old

Hi Nancy! We are thrilled to hear about your excitement with your FFF box. Thanks for the review! Xo

Massachusetts
1 review
0 helpful votes
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Customer Service
February 9, 2021

Sent an email and heard back within a day. They answered my question and resolved.

Date of experience: February 9, 2021
FabFitFun .. FabFitFun Rep
over a year old

Yay! Thank you for sharing, Janet! We are committed to giving our members a great experience. We are glad we hit the mark for you. Xo!

Kentucky
1 review
0 helpful votes
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Missing items
April 27, 2021

She helped me understand my credit and assured me other items were on the way!

Date of experience: April 27, 2021
FabFitFun .. FabFitFun Rep
over a year old

Hi Carol! We're so happy to hear that you had the most exceptional experience! We are glad we were able to meet your satisfaction! Xo

Wisconsin
1 review
0 helpful votes
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Missing products
March 31, 2021

The problem has not been totally solved yet. I'm still waiting for the missing product

Date of experience: March 31, 2021
FabFitFun .. FabFitFun Rep
over a year old

Hi Ginny! We're sorry to hear about your missing order. We can see here that a member of our team was able to assist you. If there's anything else we can do to help, please let us know. We'd love to hear from you!

Tennessee
1 review
0 helpful votes
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I'm best gift giver because of you guys
November 18, 2021

I love you guys so much it's like Christmas every time I receive a box

Date of experience: November 18, 2021
Ashley H. FabFitFun Rep
over a year old

Yay! Thank you for this sweet review, Tia! Your feedback means a lot to the entire team and glad to hear you enjoy the items! We look forward to sharing more seasons with you! Xo

Louisiana
1 review
0 helpful votes
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Great customer service!
February 28, 2020

Tracking number showed my box delivered to NY instead of LA. Took care of it.

Date of experience: February 28, 2020
FabFitFun .. FabFitFun Rep
over a year old

Hi Robin! Thank you for leaving us a review! We're so glad our Customer Care team was able to get this taken care of for you! We can't wait for you to receive your box! Xo

Wisconsin
1 review
0 helpful votes
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Excellent customer service
August 5, 2020

Very pleased with fabfitfun... very good for you money awesome products and great customer service

Date of experience: August 5, 2020
FabFitFun .. FabFitFun Rep
over a year old

Thank you for leaving us this awesome review, Jennifer! We are so glad you are a part of the FFF family! Xo

Kentucky
1 review
0 helpful votes
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Great customer service
August 5, 2022

When I had an issue with an order it was immediately corrected in my favor.

Date of experience: August 5, 2022
Elaine M. FabFitFun Rep
over a year old

Thank you so much for your feedback, Lisa! We are happy that we were able to help you resolve your concern! Xo

Texas
1 review
0 helpful votes
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Excellent customer service
February 25, 2021

Been a customer for over 3 years and they are always professional... accommodating and helpful!

Date of experience: February 25, 2021
FabFitFun .. FabFitFun Rep
over a year old

We're glad to hear this, Carey! Thanks for being an FFF member! Xo

North Carolina
1 review
0 helpful votes
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Very helpful!
April 16, 2021

Amir was very helpful with my issue. He was polite and solved the problem quickly.

Date of experience: April 16, 2021
FabFitFun .. FabFitFun Rep
over a year old

Hi Misty! Thank you so much for leaving us a review! We're glad that you were fully assisted and had a great experience! Xo

Maryland
1 review
0 helpful votes
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Love it!
March 25, 2020

Worth every penny! Great quality products. Full size. Great customer service! You won't regret it.

Date of experience: March 25, 2020
FabFitFun .. FabFitFun Rep
over a year old

We are so happy you love all the items you are receiving! Thank you for being a part of the FFF family! Xo

Colorado
1 review
0 helpful votes
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Broken merchandise
March 1, 2022

The one item I paid for was completely smashed. I even cut my finger opening.

Date of experience: February 28, 2022
Ashley H. FabFitFun Rep
over a year old

Hi Haley! We are sorry to hear about your experience! We can see here that a member of our team assisted you with this issue. Please feel free to reach out to our Customer Care Team if there’s anything else we can do for you!

New Jersey
1 review
0 helpful votes
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Customization
March 27, 2020

My rep explained how the process worked and now I know for my next box.

Date of experience: March 27, 2020
Virginia
1 review
0 helpful votes
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Fantastic
November 12, 2020

Helping me with my box. My choices. Very professional and I will continue to subscribe

Date of experience: November 12, 2020
FabFitFun .. FabFitFun Rep
over a year old

Yay! Thank you for the wonderful review, Emily! We can't wait to share many more seasons with you! Xo

New York
1 review
0 helpful votes
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Excellent customer service
May 24, 2022

Needed help with an order and got a speedy response and solved my problem immediately!

Date of experience: May 24, 2022
Elaine M. FabFitFun Rep
over a year old

Hi Elizabeth! We are so happy to hear that we were able to help! Thank you for being a part of the FFF family! Xo