Horrible customer service, slow shipping, I ordered May 3,2020. Got tracking info May 8 and all it said was left Chino, California. Still not received 5/21/20! No way to call them. Will be reporting to BBB in Chino. This is some kind of scam! Have contacted credit card company to request refund! Disgusting company!
The worst bank I have ever dealt with, the worst customer service ever, their staff do not know their own processes. I transferred money through fab remit on dec 1 until its not reflected in my beneficiaries account. I raised one complaint through customer care service, until and unless didn't do anything. Whenever calling them repeatingsame thing under processing... but today I directly go to bank and enquired regarding complaint they are telling they cannot find out any complaints... again they registered the same complaint. I suggest nobody should approach this bank for any banking purposes. U will loose your time as well as ur money.
I opened a box of fab hoping there was going to be six in the box as it says six lollies but there. Were 5
So that was false advertisement.
( willing to take a years supply
I ordered two identical knitted hats and they only shipped me 1 of them. The packing slip said there were 2 shipped in the same package, simply not true. They don't have a phone number for customers to call, you have to email them instead. I was informed they no longer have stock of the item I ordered. Buyer beware!
I saw this site advertised on instagram as UINVOGUE. I ordered $68.00 worth of stuff over a month ago and have received nothing. Nothing from customer service when I write my emails either. I am so pissed off. I wish I had been more careful about doing this. These people are awful!
I have been buying from Fab since October of last year and overall it's been a positive experience. I have made purchases from just about every category including perishable food, vintage clothing and housewares, jewelry, etc. While I agree with other buyers that shipping could be a little speedier, late delivery is not always the case. Keep in mind that on some items, they gather orders and then have the featured company ship directly and this can add quite a bit of extra time.
I deleted the app after they revamped it at the beginning of the year. Its hard to navigate and I find browsing more difficult if I don't go in with something already in mind. I'm still making purchases but not nearly as frequently as I once did.
I love the quality of products on this site. Their inspiration feed makes them a lot like pinterest / fancy with the option of buying the items, which is a plus! Delivery time sometimes takes longer than expected, but their customer service is great. They follow-up and respond to any questions. I'm hooked!
I love the merchandise on this website. Browsing here is a great way to find inspiration and discover new designers. Since they are new, it seems there are still some holes, but they make a conscious effort to continually improve. Any time they have made a mistake, they have quickly given me $10 credit to quell any dissatisfaction on my end. I have bought from them when they first started, and shipping time was definitely a problem. Now I see most of my shipments coming through within 5 days. I commend them for being such a hardworking team.
I've only ordered twice from Fab.com, but so far I'm pleased. My second order included several different "storage and organization" items for my home. The prices at Fab.com were less expensive than the exact same items on Amazon.com. I received the order all in one box, quickly, and the items exceeded my expectations. While I agree that some items seem over-priced, my experience with Fab.com is that quality costs a bit more and is worth it. If you want cheap, shop somewhere else. Plus Fab.com has some unusual and fun merchandise.
They have really cool, unusual merchants and items at a discount. Every day it's like a new store. Every item I've gotten has come correctly and on time. After purchasing an item I later got an email from Fab telling me their description had been incorrect. When I called about it they offered to return the item or give me a site credit. I appreciated their excellent service.
Five stars for content (quality, uniqueness, fun factor, diversity) of products for sale.
One star for order processing and shipping. Be prepared to wait a LONG TIME for anything you order. I placed two different orders, both projected to take 2-3+ weeks to get to me (ten days so far). Very simple items (a T-shirt and a couple of coffee mugs).
Thus the three stars.
Love this site. Credits when friends join and when they make their first purchase. You will find some crazy or unusual things on this site. It is entertaining and yet fun. Low and High end products of all kinds.
I placed an order and they cancelled my order after I enquired on how long it would take to ship. I was told by customer service that there was a glitch on their computer and items were not in stock. Hard to believe all four items. I ordered were out of stock. Wasted my time looking through... Never again
Made a purchase online in 4/10/20 and zero confirmation on order, ship date or thank you. They immediately took 165.19 out of my account though? How do so get a hold of this business. Very dissatisfied as now I feel as I've been scammed. Will post the same in their website.
I ordered a jacket which arrived in Dec. It would have fitted a child! I sent it back special delivery to the only address on the package. There was no paperwork inside. The postage cost me a further £8.55. It was delivered and signed for the next day. That was 28-12-16. I emailed the company and they asked for the tracking number. I sent that. Since then I have been asked over four times for the number. They have confirmed it was received and signed for and now today they are asking for the tracking number again. I'm getting the run around. People should be warned never ever to shop with this company. On their page it implied it was a UK company when in fact things come from China!
I ordered PPE items April 14,2020. Never received confirmation emails, nor emails explaining progress. I should have known ordering PPE items was too good to be true, but I still hoped. I thought my order took longer given the over increase of orders to protect from Covid 19. I finally attempted to contact them to check on my order and luckily I found these reviews and it all made since... I immediately filed a claim with my bank.
Although I appreciate the speedy customer service response, I am very dissatisfied with the 29-day delivery time. I'm also dissatisfied with the quality of the product delivered. The poster was a low-resolution, blurry, photographic reproduction. For the price of the item, I expected at least a higher resolution digital reproduction. This experience has given me grave doubt about the quality and description of the items listed on Fab. That makes me sad as I love the Fab website and the intent behind the mission. With such a long delivery time and questionable quality, I doubt I'll be ordering from Fab again. Sorry it turned out this way, I really wanted to be a huge fan of Fab.
Have ordered many times from advertisers on Facebook, never had a problem. So I ordered 3 dresses from FabFashion.com, charged my card 2/22 and as of 4/9 have not received. Tried calling my credit card company, and due to virus cutbacks, zero help from them. I am out $100. And all I can hope is that Karma bites their $#*!.
First time I ever order from an international wholesaler. Big mistake. I ordered a white lacy dress- supposed to be knee length, I'm typically a size 10. Ordered an xl to be safe, I would just add a cute belt if it was too big. I paid extra for tracking- wasn't provided the tracking information until almost 2 weeks later and only after I asked- was never provided any explanation. After about 3-4 months I finally got the "dress" it barely covered my belly button and was COMPLETELY see through. Their clothes are misrepresented by the picture and they are scammers
Horrible company. Provides no tracking or confirmation or email follow up. Will never use this company again. It's unfortunate that you or I have to even give them a "1" star. I ordered 2 shirts 20 days ago and nothing. Not to mention the fact you can't even get in touch with them. The only good reviews for this company have very scetch names. HMMM!
Fab has a rating of 1.7 stars from 165 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fab most frequently mention credit card, customer service and next day. Fab ranks 271st among Gadgets sites.