• Fab

Fab

Is this your business?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

Fab has a rating of 1.43 stars from 165 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Fab most frequently mention credit card, customer service, and next day problems. Fab ranks 223rd among Gadgets sites.

  • Service
    10
  • Value
    9
  • Shipping
    7
  • Returns
    6
  • Quality
    9
13
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Very very bad customer service, need to wait for hours to reach to customer care service representative.
How would you rate Fab?
Top Positive Review

“I've only ordered twice from Fab.com, but so far I'm...”

Barbara S.
2/6/14

I've only ordered twice from Fab.com, but so far I'm pleased. My second order included several different "storage and organization" items for my home. The prices at Fab.com were less expensive than the exact same items on Amazon.com. I received the order all in one box, quickly, and the items exceeded my expectations. While I agree that some items seem over-priced, my experience with Fab.com is that quality costs a bit more and is worth it. If you want cheap, shop somewhere else. Plus Fab.com has some unusual and fun merchandise.

Top Critical Review

“Fab & fix letterbox corrosion”

robert g.
1/8/23

Fab& fix letterbox corroded within months glazier supplied replacement which also corroded all in all not weather proof only suitable for dolls house

Reviews (165)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (27)
Thumbnail of user rashmia9
1 review
0 helpful votes
July 1st, 2021

I ordered a green coloured silk saree. But they sent a cheap yellow saree. There phone is not reachable. Mailed the complaint on the day I received the saree. But in the website they are asking us to return to their address. And they will not give back the money they will credit it to wallet. What can we expect of these fraudsters. I lost 1098/ rupees. I don't know how to stop these fraudsters from cheating others. It is a cheap 120/ Rs. Saree.

Tip for consumers:
WIWAN FAB IS AN ONLINE FRAUD

Products used:
Saree

Thumbnail of user tl195
1 review
22 helpful votes
April 16th, 2020

Adding this to long list of dissatisfied customers for Fab Fashion. Have not received a response to several emails inquiring about my order. Have charged full amount of order on credit card. Cannot get a response when sending emails to *******@cozyclothes.com

I see the same ads on FB and Instagram with different company names. Seems like a big scam! Really wish I would have researched company before placing order. :(

Thumbnail of user sindhuv8
1 review
0 helpful votes
June 24th, 2022
Verified purchase

I received the product which is completely different from catlog and is not at all worth for money.In site they mentioned with in 24hr we need to raise the return request through mail. The same done by me. But no one responded to the mails. I suggest dont get tapped in this site. They just advertising the product with zero service.

Tip for consumers:
Dont purchase by seeing the catalog image which is completely different. this site will never refund amount

Products used:
saree

Service
Value
Shipping
Returns
Quality
Thumbnail of user hiras1
1 review
1 helpful vote
March 10th, 2013

I love the merchandise on this website. Browsing here is a great way to find inspiration and discover new designers. Since they are new, it seems there are still some holes, but they make a conscious effort to continually improve. Any time they have made a mistake, they have quickly given me $10 credit to quell any dissatisfaction on my end. I have bought from them when they first started, and shipping time was definitely a problem. Now I see most of my shipments coming through within 5 days. I commend them for being such a hardworking team.

Thumbnail of user robertg4158
1 review
0 helpful votes
January 8th, 2023

Fab& fix letterbox corroded within months glazier supplied replacement which also corroded all in all not weather proof only suitable for dolls house

Thumbnail of user susang1095
2 reviews
37 helpful votes
February 17th, 2020

I bought 4 swimsuits from SwimCici, they charged my card and the products have not arrived in 6 weeks! I have sent 3 emails to customer service and they have promised to cancel the order and refund my money but they have done nothing. Do not waste your time and money on this SCAM! I would give them 0 stars if that was an option. Wish I had done my homework before making this mistake!

Thumbnail of user motlatsis
1 review
0 helpful votes
February 1st, 2022
Verified purchase

On the 26th of December 2021 I paid for shoes which until today haven't hit my doorstep. Fab and rare is a scam and I'm dissatisfied with their poor service but I'm more pained by my money that i lost buying those shoes and I curse the day I came across their add on the internet.

Tip for consumers:
Don't do it!

Products used:
Shoes

Service
Value
Shipping
Returns
Quality
Thumbnail of user wesr26
1 review
10 helpful votes
April 20th, 2020

Purchased products from a link on reputable website. No I do on delivery. 10 days and 3 emails later I've instructed credit card company to reverse charges. Greatly regret dealing with this company.

Thumbnail of user mattt429
1 review
0 helpful votes
July 28th, 2022
Verified purchase

I opened a box of fab hoping there was going to be six in the box as it says six lollies but there. Were 5
So that was false advertisement.

( willing to take a years supply

Thumbnail of user johnl2591
1 review
16 helpful votes
April 25th, 2020

I ordered two face masks price of $37 it's been charged to my account since the 20th April. I'm going to try and call them. If nobody's there next stop is the FBI

Thumbnail of user rogerg175
2 reviews
14 helpful votes
April 18th, 2020

Add my name to the growing list of those who have been scammed by this merchant. I ordered a baseball cap on 9 April but have heard nothing. Of course they billed me for the cap but never sent it. I have disputed the transaction with my CC bank and expect to be made whole but will be VERY careful with whom I do business on-line in the future. I order regularly from Amazon and other reputable merchants and have never had a problem before.

Thumbnail of user cjr38
1 review
2 helpful votes
May 1st, 2020

Well an ad came up on Favebook for huge bean bags. Clicked and took. E to a nice online store. Got sucked in on the price and paid by PayPal. About 27 GBP.

When I got no confirmation email but did get a paypal one from a different company, I made some enquiries. Their website is extremely bare of products. No responses to email. I have opened a dispute already with PayPal on the grounds they are fraudsters. Bought items under the name of Fabstyle but payment was taken by Prettypilus

Tip for consumers:
Never use them.

Products used:
None. Fraudsters

Service
Value
Shipping
Returns
Quality
Thumbnail of user crystalg258
1 review
25 helpful votes
January 5th, 2020

I saw the ad for Pretty Tonight on FB. I went ahead and ordered several clothing items (sweaters) from this site as I had been lucky with my Christmas shopping and ordering directly from international companies. However, I saw a charge on my credit card from Fab Fashion. I didn't order from Fab Fashion but did place an order with Pretty Tonight. I have been trying to get in touch with the company Pretty Tonight with NO LUCK. No response and NO merchandise. However, a mysterious charge from Fab Fashion did show up within the last 30 days. So, I can only assume it's the same company and I have been the victim of a scam. I'll never order from a Facebook ad again!

Thumbnail of user amitg91
1 review
0 helpful votes
November 18th, 2022

ALERT: we suggest do not buy anything from this website. This is completely a fraud website. How it can be possible that the mentioned prizes are so cheep. So should have contact no of the perticular site before ordering and check the google

Tip for consumers:
ham too soofa order karne wale the suddenly hamne google per check kiya too pta lga ki fraud web sitte hai so thanks google baba ......! -

Products used:
ham too soofa order karne wale the suddenly hamne google per check kiya too pta lga ki fraud web sitte hai so thanks google baba ......! -

Service
Value
Returns
Quality
Thumbnail of user miriamh44
1 review
1 helpful vote
May 27th, 2020

I ordered three items from Mauveshore/Adoresea. One item was shipped a month and a half later. I have sent several emails to customer service email address and have received no response at all. I too regret not checking reviews for this company. It wasn't until I received my credit card statement yesterday that I saw the company name of Fab Fashion Ltd. Terrible service. Terrible company. Their website made it look like they were not a foreign company.

Thumbnail of user valeriac27
1 review
23 helpful votes
June 16th, 2020
• Updated review

With great joy I received my parcel from Fab, and it boosted my faith in mankind - until I opened the parcel. Instead of a Cotton Linen blouse and pants, I received, what I can only describe as flimsy polyester blouse and pants - fit only for bed... unless you sleep alone and had nothing else to wear.
To the Company Director of this company - I once again repeat, KARMA. One day, somehow, somewhere... KARMA comes back to all of us.

Still waiting...
February 28th, 2020
• Previous review

I placed an order in mid January, they withdrew my payment, but I still WAITING for what I paid for in good faith - $143.00. I beleive in KARMA - I hope you are reading this FAB

Thumbnail of user tonyd327
1 review
17 helpful votes
December 19th, 2019

Horrible company. Provides no tracking or confirmation or email follow up. Will never use this company again. It's unfortunate that you or I have to even give them a "1" star. I ordered 2 shirts 20 days ago and nothing. Not to mention the fact you can't even get in touch with them. The only good reviews for this company have very scetch names. HMMM!

Thumbnail of user hallieb20
1 review
19 helpful votes
March 20th, 2020

Do not order from this site-FabFashionLTD will take your money but won't send the product. I have read numerous other reviews-they say the same thing.

Thumbnail of user shetalg
1 review
0 helpful votes
June 22nd, 2021

Teri deti pen di len haram diya fudu company ghr kholi piya hai jehde tu 1100 rs lele ohi hun tu bund ch lela kutiya 3pc bra jo kamwali bhi nai wear krti woh bhjdi apni maa di

Tip for consumers:
Fake app fake company no one use this app

Products used:
Bra set 6pc

Service
Value
Shipping
Returns
Quality
Thumbnail of user seaelperryp
1 review
7 helpful votes
May 19th, 2020

I ordered PPE items April 14,2020. Never received confirmation emails, nor emails explaining progress. I should have known ordering PPE items was too good to be true, but I still hoped. I thought my order took longer given the over increase of orders to protect from Covid 19. I finally attempted to contact them to check on my order and luckily I found these reviews and it all made since... I immediately filed a claim with my bank.

Thumbnail of user donnal551
2 reviews
1 helpful vote
May 21st, 2020

Horrible customer service, slow shipping, I ordered May 3,2020. Got tracking info May 8 and all it said was left Chino, California. Still not received 5/21/20! No way to call them. Will be reporting to BBB in Chino. This is some kind of scam! Have contacted credit card company to request refund! Disgusting company!

Thumbnail of user danielc1393
1 review
18 helpful votes
January 21st, 2020

I place my order 3 weeks ago for 2 meditate candles. I have sent three email messages to customer service but ZERO response. I wish i would have read these reviews beforehand. BUYER BEWARE!

Thumbnail of user donnam960
1 review
13 helpful votes
December 10th, 2019

They are also running a Facebook page under this name. Ordered two items. When they arrived they were poor quality. I Ask them to send me a return authorization. (As they say they will not receive returns without one) they just keep responding with ridiculous emails and refused to give me a return address. I contacted my credit card company hoping for compensation. Please do not order from them. Do an investigation for anything you order on Facebook first! Below is a copy of one of the ridiculous emails they sent just more runaround.

Thumbnail of user shellya56
1 review
6 helpful votes
April 21st, 2020

I ordered toilet paper online through the website. They took my money and ran. I'm out 68.98 plus there so called atm fee. 64. Sure wish I could get my money back. I have to email the company and no response and emails are returned no such email address. I even notified my bank to try and dispute the transactions. I have to try and find the company now. I have every email between myself and them and the ones that show they can't be delivered.

Tip for consumers:
Don't even attempt to order fraudulent site. Fraudulent products. Scam scam. The should be ashamed at such a time of crisis.

Products used:
None items were never received or shipped.

Service
Value
Shipping
Returns
Quality
Thumbnail of user kelh2
1 review
2 helpful votes
May 1st, 2020

These $#*!s are complete scammers. Their is no product, they falsely advertise and take money. Just another scam China-$#*! company.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

Explore a curated selection of unexpected men's, women's, home, art and tech accessories from the world's most exciting designers on Fab.com. Shop Fab now.

How do I know I can trust these reviews about Fab?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Fab?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business