Easy to search and locate glasses by the style number. Unfortunately the frame size didn't fit for my daughter.
Great product. Great customer service. Wish it was more like nearby Parker and you can try the glasses on.
Arrived on time and in good condition, properly filled order, price was acceptable, product was well packaged, no complaints.
This is a well-designed Web site. Also, the range of products, from frames to lenses, is just excellent. Kudos.
Received glasses in a wonderful case. Getting lenses fitted. All over the internet this is a first from me.
Great selection and easy to order. The glasses fit perfectly without any adjustments needed. I will definitely order again!
Everything about the shopping was fine. The glasses don't seem right to me though. I'm planning on returning them.
Had question unanswered but very pleased over all, especially free return if not happy. So question became less important
Easy to use website, great selection and customer service. I've been using Eyeglasses.com for my glasses for many years.
I've been their customer since 2009. Great quality work, very nice customer service, excellent pricing and shipping. Thank you!
The product is excellent quality and at a price that is affordable. Buying the same item through our vision insurance would have cost twice as much.
I was really happy with the product received. Almost just as good as what you'd get from an eye doctor, for a fraction of the cost.
Eyeglasses.com did a good job and will use them again, but I am returning the frames for a refund because they don't look good on me.
It was easy but didn't have my first color choice so they gave me 15 percent off that was nice received my grams and love them
Quick and easy shopping with an abundance of choices for frames. They have all the quality lenses as well and easy to put in prescription info.
The choices are nearly overwhelming. My glasses are just a bit flimsy but they cost 1/3 of what I would pay at the optician. Thank you!
I ordered prescription Sunglasses from Eyeglasses.com on December 8th. As far as I was aware, the processing time was normal and I could expect my glasses in a normal time frame. After I ordered them, I was informed that they were back-ordered (which was frustrating, but I was accepting of it because it was a good deal and convenient). The added time for back order was 5-7 days. I was going to be cutting it close as this was a gift. I waited patiently for 5-7 business days, and when I saw no update, I tried to contact customer service. I sent two emails, with no reply, and I called multiple times only to get the message that their customer service wasn't open. I tried using their chat forum and often got no response. When I did finally get a response (LONG after the 5-7 business days) they said they were in the US and would be processing within a few days. That was on December 20th. She told me that she expected them to be done processing by the end of the week. I just called again and thankfully got a response and they informed me that it never would have been an additional 5-7 days, because they were always back-ordered until the 21st. It's now December 24th, and they don't know whether or not my frames are in the lab getting lenses and told me to try calling back on Tuesday...
I will never shop here again and I would never advise anyone to shop here either. I've had an awful experience with customer service, and with the company itself.
My fifth time ordering from eyeglasses.com. Super fast service, quality products and their customer service is the best!
Excellent service online and phone. Lenses perfect, expeditious, extremely reasonable price. Have used eyeglasses.com twice and will again.
Excellent online shopping experience! Plenty of variety of brand name eyeglasses and lenses to chose from. Thank you!
Overview
Eyeglasses.com has a rating of 4.2 stars from 2,954 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyeglasses.com most frequently mention and quick delivery. Eyeglasses.com ranks 156th among Eyeglasses sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members