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From the business
Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
Eyeconic Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
This summary is generated by AI, based on text from customer reviews
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LaCoste frames arrived distorted and bent. I think Eyeconic buys seconds or frames that the manufacturer is discontinuing or discarding.
Wish the photos of eyewear were more varied with higher resolution pictures.
I do not need 10 more characters. It was simply straightforward and uncomplicated.
First time was easy to use, that is why I chose to use this service again.
I always use this website for my yearly contact and glasses re order. It helps knowing they have all of my insurance informaiton and so many options to choose from to make my purchase fast and easy. I recomend using this service every year
Everything about using Eyeconic is easy, simple and they have the best prices for glasses and contacts.
The process is not difficult. It was quick and very convenient.
The fact that I have to call to cancel then replace my order is inconvenient
User friendly experience, lots of options to choose from, easy to leverage insurance, reasonable pricing.
Very easy, lots of options, virtual try-on rocks, and the integration with my benefits provider makes things super easy.
Lots of miscommunication via auto generated emails, glasses shipped later than expected. My progressive prescription is strong so the last pair I got are not great. Hoping that changing frames will make a difference
The PD tool is a good tool. Try on is useful as well. We had a good experience.
It was easy and fun. The virtual try on tool is great.
Eyeconic has plenty of options when it comes to glasses frames. Along with that, I appreciate that the site integrates with my vision insurance provider to provide an immediate discount based on my insurance policy. You can upload your prescription or put in your doctors information to get your prescribed lenses made. It's a very convenient way to purchase glasses if you're the type to want to shop without someone trying to sell to you, which is preferable to me.
Poor quality especially with sunglasses. Rx glasses seem much better.
Very cheap flimsy frames. Felt like Wal-Mart $10 frames. As much as you charge, these should be top notch, but they are far from it.
It's easy to find what I need and use my vision insurance benefits with this website.
Mobile experience has too many errors to loop around. Errors in shopping cart and adding addresses.
So far so good. The pupillary distance determination was quite tough
Choices have to be specific to one parameter such as 54 and not 54-56
(or)
17 and not 17-18
It took quite some time to get the correct frame
Great prices, easy ordering, always on time, never an issue
Happy with the cost here and system easy to use
Great, fast and easy transaction. Will definitely shop again.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members