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From the business
Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
Eyeconic Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
This summary is generated by AI, based on text from customer reviews
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I ordered over the phone. This time online. Yesterday, the price was $10 cheaper but I couldn't get my order to go through. You have issues that needs to be resolved.
Don't want to do this right now. Why does this have to be so difficult. Experience was great before being forced to do this to check out.
I have ordered from Eyeconic for years and they are the best! They make it easy for me to reorder my favorite brands of contacts. Nice and simple!
Easy to order, see benefits and my glasses are awesome. They fit and prescription is perfect.
Went very well. Thank you much! Received promo code for veterans
All of the tools, from Virtual Try On to Pupil Distance Measuring work seamlessly! Gave me confidence to know that the glasses I ordered were going to fit, look great, and actually help me see!
An order can be incorrect and you are still able to place the order, get confirmation emails, and unclear information about why the order is incorrect. If there is an error there is no way to change the previously placed order - instead you have to cancel and place a new one.
Tried to order using my insurance and didn't allow me. I had to call and get somebody to manually force that into the order
Your contacts are way overpriced. They are the highest priced i have ever seen.
Love all the glasses that I have received from here. Ships fast and free
UPDATE:
I retried eyeconic because my daughter really liked the frames from the previous order. We recieved them within 15 days. Super happy. Thank you!
My last pair of glasses got held up for some reason, after you charged me... it took 3 phone calls and 5 weeks to receive my glasses. Please don't take so long again.
My last pair of glasses got held up for some reason, after you charged me... it took 3 phone calls and 5 weeks to receive my glasses. Please don't take so long again.
My previous experience with placing orders with Eyeconic has been very good. Never had any issues with my orders or returns. Eyeconic is my go to for eye glasses. Thank you Eyeconic! You Rock!
Eyeconic was able to access and apply my vision benefits seamlessly, then send me a reminder when it was time to reorder. SO convenient!
It is super easy and convenient to order through iconic. They accept my insurance and they are affordable.
Many selections at a great price. The site was easy to use and the visual try on was very helpful.
Easy to use my employer benefits and order what I needed! Would recommend.
Very simple process to use my vision insurance. Great prices.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members