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EyeconicReviews 4,180

4.4

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From the business

Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.

When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products


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Eyeconic Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.

This summary is generated by AI, based on text from customer reviews

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Arizona
1 review
0 helpful votes
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Buying through eyeconic makes it not worth even opting in for eye coverage insurance. It is more expensive than if I ordered through Walgreens and I can at least use coupon codes with other retailers.

Eyeconic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 25, 2025
Massachusetts
1 review
0 helpful votes
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Good experience. If you have a copay though, that is added to the price of the glasses.

Date of experience: March 25, 2025
North Carolina
1 review
0 helpful votes
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Quick easy and fast shipping!
March 25, 2025

I had an issue getting a Dr to verify my Rx and Eyeconic helped me out and got my contacts to me quick!

Date of experience: January 10, 2024
Indiana
1 review
0 helpful votes
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Good experience
March 25, 2025

Fast,speedy and accurate experience so many compliments on lenses

Date of experience: March 25, 2025
Indiana
1 review
0 helpful votes
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Great selection. Good prices!
March 25, 2025
Updated review

Very happy with ordering process and timely delivery. Will definitely order again.

Date of experience: March 20, 2025

Great deal using our eye insurance
March 19, 2025
Previous review

Great deal using our eye insurance. Good selection!

Date of experience: March 19, 2025
Montana
2 reviews
1 helpful vote
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No communication
March 25, 2025

No e-mail as to that they received my order other then charge to my card and no communication as to shipping information

Eyeconic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 9, 2024
California
1 review
0 helpful votes
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Convenient!
March 25, 2025

It was super easy to reorder my contacts using the prescription on file. My insurance benefits were automatically applied when I went to check out, and the free shipping timeline was very reasonable, too!

Date of experience: March 25, 2025
Colorado
1 review
0 helpful votes
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Accurate and fast orders.
March 25, 2025

I've used Eyeconics for a few years now. I never have had a problem getting the correct order and getting it quickly.

Date of experience: March 25, 2025
Rhode Island
1 review
0 helpful votes
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Good enough
March 25, 2025

Can use my insurance. Can't reordered what i ordered last time. A little more work to ordered here. But they have the only frame my son will wear.

Eyeconic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 25, 2025
Kentucky
1 review
0 helpful votes
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Great service
March 25, 2025

Easy to order, great experience, customer service was excellent

Date of experience: March 25, 2025
Pennsylvania
1 review
0 helpful votes
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Super easy process
March 25, 2025

Easy to order, contacts come fast delivered right to your door!

Date of experience: August 24, 2024
Michigan
1 review
0 helpful votes
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Fast and easy services
March 24, 2025

Simple website usage, great prices! It's easy to navigate the way around to find what you need, and prices even without insurance are reasonable.

Date of experience: March 25, 2025
Michigan
1 review
0 helpful votes
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Customer service amazing!
March 24, 2025

Placed wrong type and number but customer service quickly fixed!

Date of experience: March 24, 2025
California
1 review
0 helpful votes
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No use
March 24, 2025

Too expensive and very less choices. Its not worth. And most of the sunglasses are outdated

Eyeconic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 24, 2025
California
1 review
0 helpful votes
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Insurance Fraud
March 23, 2025

Using insurance you would think you would be getting a better deal. Unfortunately shopping for contacts, for a year supply the cost was $750 with insurance. Shopping and ordering at Costco same exact type of contacts price was $709 without even using insurance.

I did order a pair of glasses for a quick emergency back up with current prescription no fancy add on's just the new scrip, grey transitions lenses(free), no additional AR or lighter lenses options just the basic.

Date of experience: March 23, 2025
Indiana
1 review
0 helpful votes
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Eye Conic is the easiest way to order my contact lenses. Fast

Date of experience: March 23, 2025
Georgia
1 review
0 helpful votes
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I ordered single vision instead of double vision and eyeconic refunded my money and I just purchased the correct lens. They took back my glasses without question which made it very easy. Great customer service

Date of experience: March 1, 2025
Texas
1 review
0 helpful votes
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Great Customer Service!
March 22, 2025

Convenient way of ordering contact lenses since my VSP insurance is automatically applied. I can upload my contact lens prescription to confirm my order is filled correctly.

Date of experience: March 22, 2025
Washington
1 review
0 helpful votes
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Pretty good...
March 22, 2025

Great website, good choices, easy instructions, fast shipping.

Date of experience: March 22, 2025
California
1 review
0 helpful votes
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This survey is annoying.
March 22, 2025

Experience is great until survey is forced on you to complete before you can finalize your experience.

Eyeconic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 22, 2025