business logo of Eyeconic

EyeconicReviews 4,180

4.4

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.

When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products


How would you rate Eyeconic?
grey star
grey star
grey star
grey star
grey star

Eyeconic Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.

This summary is generated by AI, based on text from customer reviews

service
84
This company responds to reviews on average within 34 days

Instant Feedback

37,669 reviews

We monitor reviews for authenticity

Alabama
1 review
0 helpful votes
Follow Will N.
Unfollow Will N.
Share Review
Report Review

Great selection
March 28, 2025

I love the glasses selection and the shopping experience was great

Date of experience: March 28, 2025
Washington
1 review
0 helpful votes
Follow Paula W.
Unfollow Paula W.
Share Review
Report Review

Great experience
March 28, 2025

Easy to shop, great tools to try on virtually, overall a great experience.

Date of experience: March 28, 2025
Texas
1 review
0 helpful votes
Follow Adam W.
Unfollow Adam W.
Share Review
Report Review

Quick and easy
March 28, 2025

I needed contacts, they carried my brand. The whole process only took about 5 minutes. And they took my insurance!

Date of experience: March 28, 2025
California
1 review
0 helpful votes
Follow DAVID C.
Unfollow DAVID C.
Share Review
Report Review

Corporate Greed
March 28, 2025

I used eyeconic because they are partnered with my VSP vision insurance. However, it's pretty scummy, in my opinion, that they clearly mark up the price of contact lenses because they know insurance is covering a chunk of the cost. The same lenses anywhere else online are $100 cheaper. Just feels like corporate greed to me.

Eyeconic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 28, 2025
Washington
1 review
0 helpful votes
Follow MAI T.
Unfollow MAI T.
Share Review
Report Review

A few suggestions
March 28, 2025

It'll be really helpful if the "order status" can be sorted by family members, which will make it super easy for me to search which kid's prescription is which. Also, if the order status has a "re-order" feature, that'll be super useful, too.

Eyeconic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 28, 2025
Virginia
1 review
0 helpful votes
Follow Levi V.
Unfollow Levi V.
Share Review
Report Review

Best eyeglass value ever!
March 28, 2025

Great value, great selection and very good quality. Best ever!

Date of experience: March 28, 2025
California
1 review
0 helpful votes
Follow Stracey J.
Unfollow Stracey J.
Share Review
Report Review

A seamless, quick, and hassle-free experience with excellent efficiency and convenience. Everything was handled smoothly and effortlessly.

Eyeconic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 27, 2025
New Mexico
1 review
0 helpful votes
Follow KRISTEN G.
Unfollow KRISTEN G.
Share Review
Report Review

Efficient
March 27, 2025

It was easy to find frames and complete my order. I also like the selection of frames and brands that Eyeconic has to offer.

Eyeconic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 15, 2023
California
1 review
0 helpful votes
Follow Patrick T.
Unfollow Patrick T.
Share Review
Report Review

Easy peasy lemon squeezer
March 27, 2025

Easy to connect your insurance and auto-applies every time thereafter. Choosing contacts, ordering, uploading prescription, and re-ordering are all streamlined. Been ordering yearly since 2016.

Date of experience: February 27, 2023
Colorado
1 review
0 helpful votes
Follow Shana H.
Unfollow Shana H.
Share Review
Report Review

I've ordered contacts through eyeconic twice and each time it's been a seamless process and the prices are alot cheaprer than other vendors.

Date of experience: March 26, 2025
Massachusetts
1 review
0 helpful votes
Follow Soda K.
Unfollow Soda K.
Share Review
Report Review

Best savings.
March 27, 2025

Easy to order online and has great sales. Quality service and products.

Date of experience: September 24, 2024
Oklahoma
1 review
0 helpful votes
Follow Wayne U.
Unfollow Wayne U.
Share Review
Report Review

It was an easy process
March 27, 2025

I was able to use my insurance with no hassle. The process was easy.

Date of experience: March 27, 2025
District of Columbia
1 review
0 helpful votes
Follow Therese R.
Unfollow Therese R.
Share Review
Report Review

User friendly online website.
March 27, 2025

Very pleased with the amount of insurance coverage. Convenient ordering.

Date of experience: March 27, 2025
Arizona
1 review
0 helpful votes
Follow YAHERINM M.
Unfollow YAHERINM M.
Share Review
Report Review

Love eyeconic!
March 27, 2025

Fast shipping and great prices. Good variety of brands too.

Date of experience: March 26, 2025
California
1 review
0 helpful votes
Follow Prahas K.
Unfollow Prahas K.
Share Review
Report Review

Bogus insurance plans and prices
March 26, 2025

Would have same prices if bought without insurance elsewhere. What a cheating duo VSP and eyeconic. Products for reference https://www.ezcontacts.com/product/contact-lenses/*******/mp/acuvue-oasys-1-day-for-astigmatism-contacts-90-pack and https://www.ezcontacts.com/product/contact-lenses/*******/mp/acuvue-oasys-1-day-contacts-90-pack

Eyeconic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 26, 2025
Virginia
1 review
0 helpful votes
Follow Sharon M.
Unfollow Sharon M.
Share Review
Report Review

Excellent interface, love the virtual try-on! So easy to order and upload the prescription vs. having to enter every number of your prescription. Eyeconic lenses are crystal clear, clean easily, and for some reason, stay cleaner than other lenses, like they do not attract dirt. I have had 3 pairs of Eyeconic glasses and loved every pair!

Date of experience: March 26, 2025
Pennsylvania
1 review
0 helpful votes
Follow Jennifer U.
Unfollow Jennifer U.
Share Review
Report Review

Easy to order
March 26, 2025

Contacts arrived in timely manner. Great service. Will order in future.

Date of experience: January 14, 2025
Pennsylvania
1 review
0 helpful votes
Follow Breeanna B.
Unfollow Breeanna B.
Share Review
Report Review

Easy to use, and I was given loads of options that were covered by my insurance! Also appreciated the virtual try on options!

Date of experience: March 26, 2025
Colorado
1 review
0 helpful votes
Follow JOHN D.
Unfollow JOHN D.
Share Review
Report Review

Quick and easy
March 26, 2025

Quick and easy ordering process. Broad selection. Was able to use VSP insurance which is no longer widely accepted.

Eyeconic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 26, 2025
Ohio
1 review
0 helpful votes
Follow Michelle B.
Unfollow Michelle B.
Share Review
Report Review

Fantastic
March 26, 2025

Love ordering through Eyeconic. I always order my second pair and my husband always orders his sunglasses.

Date of experience: March 26, 2025