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From the business
Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
Eyeconic Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
This summary is generated by AI, based on text from customer reviews
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I couldn't upload under my account but in no place did it say to do so when checking out. Needs to be more clear.
It is very east to use my insurance. I don't even need my card, they look you up!
Very easy to use with great prices. Quality has always been great, i will continue to order from this company.
Should be able to use discounts and insurance. Not one or the other
Easy integration with vision insurance benefits, nice savings
Great Selection of brands and Smooth check out. Would buy again!
Great selection of brands and smooth order placing experience!
The application of benefits was so helpful. Also, the system helped me find a lower cost option.
It's very difficult to change number of boxes once it is in your cart. If you change your mind, you have to remove everything from cart and then reupload the prescription info. It's very annoying.
Got glasses a while ago. Old ones got flattened in purse Need new ones.
Great glasses no problems whatsoever. They fit very well and fairly fast shipping.
Website is very user friendly. Great pricing and quick shipping.
I ordered single vision glasses in error since I thought the alternative were bifocals (old people) glasses. However, I needed to order progressive. Can someone thing be done to prevent the mistake. I wish I didn't need to choose if the information was available in the Rx order.
I was confused on how to use my benefit but customer service support was patience and understanding to explain how my benefits would benefit me for this year termite
Amazing customer service support, was able to help me understand how to use my benefit properly
I purchased my contacts this year and last year. I don't have a option for glasses. And these are medically necessary as I'm so near sited in the one eye. So, I have to purchase these. Even with insurance it's almost $1000 for the year!
This is a wonderful online experience. The prescriptions do not align to doctors orders. I wish there was a way to verify prescription. Maybe through automated test or something... Eventually
This is my 3rd time using eyeconic and I love it. It's simple and fast to get my contacts or glasses ordered
Site signs you out if address can't be found. The bug also doesn't save your information you filled in. Please fix.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members