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From the business
Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
Eyeconic Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
This summary is generated by AI, based on text from customer reviews
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Always out of my prescription and took them a long time. Never heard feedback
Previously I found multiple versions of my preferred style of frames.
Easy, worked with my insurance. Affordable prices. Thank you
Great having insurance to buy contacts. It saves a lot of money.
Order pages would freeze and had to reload order twice to have it accepted
Great user experience for reordering contacts. Love the banner at the top to reorder and add to cart.
This is my second year utilizing Eyeconic and loving it! They have easy returns and good customer service. To make it a 5 star it just needs more clear frames!
Love the ease of use and the large selection of fashionable frames.
Very informative. Able to shop without confusion, worry or stress. Wonderful selection. Awesome price ranges and discounts. Designer options available. Virtual try on and 3D view. Great online shopping experience.
This is my 3rd time placing an order. I love the quality of the frames. The progressive prescription in my glass was exactly what it should be.
Very fast, very easy to navigate. I don't know what else to say
This webstore is user-friendly and offers a smooth shopping experience, with easy navigation and links direct to my insurance for easy detail and paperwork.
Very easy to use and order. Fast user friendly. Lots to choose from.
I was done in about ten minutes. Insurance still linked from last year.
I love that I can virtually try on the glasses. It makes it easy to see which ones I like.
Same Prices were amazing and quality superior again delivery is slow though
I am very satisfied with the experience, from the website, how fast the order was processed, the shipment information, etc; most of all the communication, Well done!
Fast, easy service. Slight delay in return/exchange process but all worked out.
I placed the order on 12/20 and received the item on 12/24. I was so excited as I usually wait last minute until I'm out of contacts. Hopefully that will happen again since I'm out lol
I was pleased by the ease of use and tools offered to make a seamless purchase that was accurate for my family's needs.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members