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EyeconicReviews 4,180

4.4

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From the business

Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.

When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products


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Eyeconic Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.

This summary is generated by AI, based on text from customer reviews

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District of Columbia
1 review
0 helpful votes
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Fast, and offered an exact non-brand name replacement for my previous contact brand

Date of experience: April 7, 2025

Provided identical alternative to the name brand contacts...
March 17, 2025
Previous review

Provided identical alternative to the name brand contacts I was using, made it extremely easy to apply insurance benefits

Date of experience: March 17, 2025
California
1 review
0 helpful votes
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Amazing
April 7, 2025
Updated review

Easy to place orders and the customer service is readily available and friendly.

Date of experience: April 7, 2025

Easy to use
November 20, 2024
Previous review

Easy to use. Automatically applied my vision benefits.

Date of experience: November 20, 2024
Texas
1 review
0 helpful votes
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I have ordered both contacts and glasses from eyeconic, and have been very pleased. It's simple to do and the prices are great.

Date of experience: April 7, 2025
California
1 review
0 helpful votes
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Great Options for Contacts
April 7, 2025

Ordered from here many times and their prices are competitive and less than my eye doctors own prices. Will be ordering from here again.

Date of experience: April 7, 2025
Alabama
1 review
0 helpful votes
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This process was so easy and surprisingly accurate. I'll admit, i had my doubts about the accuracy of the virtual try-on feature, but I took screenshots to compare different glasses, and it was pretty spot on! I received my glasses, well packed in a cute box with a nice case and cleaning cloth. I was pleasently surprised how quickly they came in the mail. Even after shipping, they were in my hands faster than any other store had even been able to make them... and I didn't even have to leave my house to pick them up! I definitely appreciate the convenience and accuracy of my order. I'm telling every person I know that wears corrective lenses how great this experience has been.

Date of experience: April 6, 2025

I love the virtual try on...
March 16, 2025
Previous review

I love the virtual try on... wish it was available for all glasses. Also, the 3-D frame viewer should definitely be available for all glasses, as the regular product information pictures are so blurry when attempting to zoom in

Date of experience: March 16, 2025
Colorado
1 review
0 helpful votes
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Cool
April 6, 2025
Updated review

My glasses came, they were what I ordered, I was satisfied. Yay

Date of experience: April 6, 2025

Cool as hell
March 16, 2025
Previous review

Cool as hell

Date of experience: March 16, 2025
Texas
1 review
0 helpful votes
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Prescription photos not working
April 6, 2025

Tried taking photo or prescription, didn't work. Tried uploading it and didn't not work again. Then Affirm kept declining my card that is what I ended up paying with. I was quite frustrated with it all. I began trying 4/4/25. Then today 4/6/25 finally said to contact my doctor and just paid with the same card that was declined. Go figure.

Eyeconic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 6, 2025
North Carolina
1 review
0 helpful votes
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Super easy once you you get insurance connected. Best prices around on great brands! Virtual try on makes even the pickiest teens have an easy time selecting glasses from the comfort of your couch.

Pupillary distance tool is a lifesaver (just do it 3 times and take the avg!).

Even the upgrades (anti-glare and sun reactive/bluelight) are cheaper than at the eye doctor. You also get them quicker!

Always recommend Eyeconic!

Date of experience: April 6, 2025
New Hampshire
1 review
0 helpful votes
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Convenient and fast!
April 6, 2025

Easy to place an order and also to reorder contacts. Great job.

Date of experience: April 6, 2025
New York
1 review
0 helpful votes
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Great Way to Buy Contacts!
April 5, 2025

Quick, easy, cheap. Looked up my insurance info in seconds and my order was almost completely free!

Date of experience: April 6, 2025
Connecticut
1 review
0 helpful votes
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Easy
April 5, 2025

Thanks for the easy and enjoyable experience ordering my much needed contact lenses.

Date of experience: April 5, 2025
Florida
1 review
0 helpful votes
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Easy online prescription sunglasses
April 5, 2025
Updated review

Great selection and easy to complete my prescription sunglasses order.

Date of experience: April 5, 2025

Useful tools to help make the online ordering experience...
March 15, 2025
Previous review

Useful tools to help make the online ordering experience easier. Great to connect with VSP insurance and have prices reflected as you shop.

Date of experience: March 15, 2025
Illinois
1 review
0 helpful votes
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Great
April 5, 2025

Great easy fast no problems fast check out love the pd part. Overal a great experience will get contacts soon

Eyeconic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 5, 2025
Missouri
1 review
0 helpful votes
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Simple with lots of options
April 5, 2025

Tons of choices. My first pair were perfect and hoping for the same results with my second.

Date of experience: April 6, 2025
Utah
1 review
0 helpful votes
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Great website
April 5, 2025

Very easy to use my insurance to buy contacts. It was seamless

Date of experience: April 5, 2025
Maryland
1 review
0 helpful votes
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Good discounts
April 5, 2025

More collections will help. Has only few designs to choose.
The prices are more compared to other online

Eyeconic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 5, 2025
Florida
1 review
0 helpful votes
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The experience has been usually the same. Last year my lens went on back order which made me have to go to my doctor and get samples to cover me.

Date of experience: April 4, 2025
Arizona
1 review
0 helpful votes
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Great!
April 4, 2025

I have order most of my families eye glasses and contacts with this site.

Eyeconic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 4, 2025
Georgia
1 review
0 helpful votes
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Very affordable
April 4, 2025

Easy checkout and like that you can check my prescription with my Dr.

Date of experience: April 4, 2025
California
1 review
0 helpful votes
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This was a huge hassle
April 4, 2025

Also a huge hassle. Even requiring 34 characters here is a huge hassle. Require less from your customers not more!

Eyeconic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 4, 2025