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Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
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Fast, and offered an exact non-brand name replacement for my previous contact brand
Provided identical alternative to the name brand contacts I was using, made it extremely easy to apply insurance benefits
Easy to place orders and the customer service is readily available and friendly.
I have ordered both contacts and glasses from eyeconic, and have been very pleased. It's simple to do and the prices are great.
Ordered from here many times and their prices are competitive and less than my eye doctors own prices. Will be ordering from here again.
This process was so easy and surprisingly accurate. I'll admit, i had my doubts about the accuracy of the virtual try-on feature, but I took screenshots to compare different glasses, and it was pretty spot on! I received my glasses, well packed in a cute box with a nice case and cleaning cloth. I was pleasently surprised how quickly they came in the mail. Even after shipping, they were in my hands faster than any other store had even been able to make them... and I didn't even have to leave my house to pick them up! I definitely appreciate the convenience and accuracy of my order. I'm telling every person I know that wears corrective lenses how great this experience has been.
I love the virtual try on... wish it was available for all glasses. Also, the 3-D frame viewer should definitely be available for all glasses, as the regular product information pictures are so blurry when attempting to zoom in
Tried taking photo or prescription, didn't work. Tried uploading it and didn't not work again. Then Affirm kept declining my card that is what I ended up paying with. I was quite frustrated with it all. I began trying 4/4/25. Then today 4/6/25 finally said to contact my doctor and just paid with the same card that was declined. Go figure.
Super easy once you you get insurance connected. Best prices around on great brands! Virtual try on makes even the pickiest teens have an easy time selecting glasses from the comfort of your couch.
Pupillary distance tool is a lifesaver (just do it 3 times and take the avg!).
Even the upgrades (anti-glare and sun reactive/bluelight) are cheaper than at the eye doctor. You also get them quicker!
Always recommend Eyeconic!
Easy to place an order and also to reorder contacts. Great job.
Quick, easy, cheap. Looked up my insurance info in seconds and my order was almost completely free!
Great selection and easy to complete my prescription sunglasses order.
Useful tools to help make the online ordering experience easier. Great to connect with VSP insurance and have prices reflected as you shop.
Great easy fast no problems fast check out love the pd part. Overal a great experience will get contacts soon
Tons of choices. My first pair were perfect and hoping for the same results with my second.
More collections will help. Has only few designs to choose.
The prices are more compared to other online
The experience has been usually the same. Last year my lens went on back order which made me have to go to my doctor and get samples to cover me.
I have order most of my families eye glasses and contacts with this site.
Easy checkout and like that you can check my prescription with my Dr.
Also a huge hassle. Even requiring 34 characters here is a huge hassle. Require less from your customers not more!
Answer: Fyi, if you have VSP insurance and enter your info on their website it freezes your benefits and you have to call VSP to have it unlocked. Now another pto day to go back and order glasses that it is unlocked.
Answer: Fyi, if you have VSP insurance and enter your info on their website it freezes your benefits and you have to call VSP to have it unlocked. Now another pto day to go back and order glasses that it is unlocked.
Answer: Fyi, if you have VSP insurance and enter your info on their website it freezes your benefits and you have to call VSP to have it unlocked. Now another pto day to go back and order glasses that it is unlocked.