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From the business
Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
Eyeconic Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
This summary is generated by AI, based on text from customer reviews
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It was so easy to order contacts and they offer great service, I highly recommend!
The quality and workmanship is great. It met my expectations. Fast delivery +++
The last time last year was not so great. The lens were kind of blurry and it didn't seem like it followed the prescription. I needed it for both distance and reading purposes.
One stop shop for all you need with great prices/deals. A lot of places are OON with VSP when buying glasses so it's very convenient to have this site!
I previously ordered glasses for my daughter that were way too big. I was able to easily exchange them.
Last time I was able to use a promo code, but none worked this time unfortunately.
Eyeconic's website was mostly easy to use and to order from. One part of the eye measurement system was fussy to use, but customer service was helpful. My new glasses arrive promptly and the order was filled correctly.
The PD tool is very fussy and difficult to use
Everything was easy to navigate! I like the options for glasses and the prices
Was so easy to add my insurance and I liked the selection of glasses to choose from.
Everything is organized on website which makes it super easy to use and find what I need. The checkout process is painless and straightforward. Shipping is always in a reasonable time. Links up great with insurance - best way I've ever been able to order my contacts.
We get great service order always right I feel if there was ever a problem it would be fixed
Fast delivery. Easy ordering. Website very user friendly.
Fantastic! Was super easy and had everything I needed in one place!
Awesome! Having VSP insurance and shopping with eyeconic is AMAZING!
I have been a customer for the past 4 years and would not go anywhere else
The selection of glasses could be improved by including more designer brands such as Ralph Lauren, Polo, and others.
I have been able to reorder contacts easily, I also have gotten follow up from Eyeconic when my prescriptions are expired
It was a wonderful experience to buy though eyeconic as I have the opportunity to try the glasses on with the virtual tour and check different models out as well
This is the 3rd year in a row I've had a seamless experience ordering contacts from Eyeconic. By uploading my prescription and applying my benefits, I can easily make a purchase without all of the confusion that used to come with rebates/cost. It takes less than 10 minutes and they show up to my door - easy!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members