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EyeconicReviews 1,183

4.4

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From the business

Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.

When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products


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Eyeconic Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.

This summary is generated by AI, based on text from customer reviews

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New York
1 review
0 helpful votes
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Excellent and easy to use
November 30, 2024

Always order contact lenses for my family using VSP through eyeconic. Excellent service and fast delivery

Date of experience: November 30, 2024
Indiana
1 review
0 helpful votes
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Great site
November 30, 2024

Great site for eyewear shopping. Easy to navigate. Great selections of brands

Date of experience: November 30, 2024
Colorado
1 review
0 helpful votes
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Satisfied
November 30, 2024

Easy to use. Convenient. Will continue to use. Orders came sooner than expected, no issues.

Date of experience: December 21, 2024
Utah
1 review
0 helpful votes
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New glasses
November 29, 2024

Everything was easy to do. I will be coming back and shopping again. They fit perfectly. I love the. Thank you

Date of experience: December 20, 2024
Texas
1 review
0 helpful votes
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Easy and convenient
November 29, 2024

Great way to get my contacts. No need to go wait in line at a store.

Date of experience: November 29, 2024
Texas
1 review
0 helpful votes
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Easy and convenient
November 28, 2024

I have been using Eyeconic for several years now. The site is easy to use and apply all necessary insurance information to your orders.

Date of experience: November 28, 2024
Nevada
1 review
0 helpful votes
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Excellent
November 28, 2024
Updated review

Very easy to use. It pulled my vision benefits and attached them to the order automatically. Timely delivery.

Date of experience: November 28, 2024

I was having a hard time ordering my contact lenses...
December 11, 2023
Previous review

I was having a hard time ordering my contact lenses online and applying my insurance benefits. I came across this website and the process was easy and fast. My benefits with VSP were pulled right away and applied to my order, saving me the time and hustle of submitting for reimbursement with my insurance company.

Date of experience: December 11, 2023
Georgia
1 review
0 helpful votes
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Awesomeness
November 28, 2024

Easy to use, step by step, clear & straightforward, so efficient

Date of experience: November 28, 2024
California
1 review
0 helpful votes
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Confusing to order with insurance
November 27, 2024

When trying to order contacts using insurance I felt like I was going in circles.

Date of experience: November 27, 2024
Texas
1 review
0 helpful votes
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Pricy
November 27, 2024

Prices are more compared to other retail sites. Not much models are available

Date of experience: November 27, 2024
Georgia
1 review
0 helpful votes
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The prices are too high from other company websites. Can get the prices better

Eyeconic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 27, 2024
Pennsylvania
1 review
0 helpful votes
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Getting more advanced everytime
November 26, 2024

Measurements and fittings are becoming more specialized each time i use them

Date of experience: November 26, 2024
District of Columbia
1 review
0 helpful votes
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AWESOME!
November 26, 2024

It was so easy to order my glasses and they were perfect! YAY!

Date of experience: November 26, 2024
Arizona
1 review
0 helpful votes
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Easy and fast
November 26, 2024
Updated review

The website was easy to navigate, and they found my insurance easily.

Date of experience: November 26, 2024

Easy to navigate, located my insurance easily
November 5, 2024
Previous review

Easy to navigate, located my insurance easily

Date of experience: November 5, 2024
Missouri
1 review
0 helpful votes
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I was able to have lots of information to read to help my daughter decide which glasses would be best for her. I like being able to use my eye insurance and shop from home, a lot easier with the Dr. Prescription of course. It was super convenient to shop online. Would not of done this if there wasn't the option to try on the glasses first to make sure you're going to like how you look in them. Phenomonal Service HIGHLY RECOMMEND!

Date of experience: December 16, 2024
South Carolina
1 review
0 helpful votes
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Very time consuming. It always switches the benefits to my son at checkout when though I select myself. When I upload the photo of my prescription I had to do it multiple times.

Date of experience: November 25, 2024
North Carolina
1 review
0 helpful votes
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Super easy way to shop
November 25, 2024

Eyeconic.com is such an easy way to shop for glasses online. I just choose the frame I want, upload my prescription, and I can use my insurance to pay everything!

Date of experience: November 25, 2024
California
1 review
0 helpful votes
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Great service
November 25, 2024

Awesome as always never have I had issues great company service

Date of experience: November 25, 2024
Oregon
1 review
0 helpful votes
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Product received in great condition in a timely manner, thanks.

Date of experience: November 24, 2024
Connecticut
1 review
0 helpful votes
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It's really easy!
November 24, 2024

It's great that Eyeconic links with my insurance. It's quick and easy to refill a prescription.

Date of experience: November 24, 2024