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Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
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Easy to use website with good prices that accept my insurance!
What else do you need?
Wish there were more promo codes, but the member discount is nice.
I can order my contacts quickly, without the hassle of needing to contact my doctor's office.
Great customer service as well as quick shipment. My prescription is always 100% correct.
This site is easy to use and order contacts. I would recommend for everyone.
My past experience with this website is the same as it it today. Fairly easy to use and navigate.
The service was quick easy and accurate, there was no delays in receiving my order.
I order glasses that shipped incorrect to my order, I was able to return the glasses and receive credit to my HSA and Insurance and reordered the glasses with ease!
Also, I didn't use my entire allowance from my insurance, but there is no way to apply the remainder to anything else, and I still have to pay the taxes out of pocket, since the prices. Are so inflated so are the taxes
Same price are available cheaper outside and how come tax is on full prices tax should be on the price I am paying
This is the preferred provider from my insurance. Seems to work well.
Great value and wide selection. Quickly shipped. Easy online ordering.
I ordered dailies instead of monthly contacts. Tried to exchange them. I was told I couldn't do that on the website. That I had to call. No where on this website does it say that. Took forever to get my money back. Forever to find the right contacts. And I just reordered. Guaranteed there going to screw it up again!
Simple and easy to use. I appreciate how fast my contacts ship.
Good experience. Will try again. Easy to check and place order
I like the virtual try on, fashionable eyewear, easy to navigate website.
Answer: Fyi, if you have VSP insurance and enter your info on their website it freezes your benefits and you have to call VSP to have it unlocked. Now another pto day to go back and order glasses that it is unlocked.
Answer: Fyi, if you have VSP insurance and enter your info on their website it freezes your benefits and you have to call VSP to have it unlocked. Now another pto day to go back and order glasses that it is unlocked.
Answer: Fyi, if you have VSP insurance and enter your info on their website it freezes your benefits and you have to call VSP to have it unlocked. Now another pto day to go back and order glasses that it is unlocked.