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EyeconicReviews 1,183

4.4

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From the business

Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.

When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products


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Eyeconic Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.

This summary is generated by AI, based on text from customer reviews

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This company responds to reviews on average within 34 days

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Texas
1 review
0 helpful votes
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Quick, easy and a good value
November 24, 2024

Easy to use website with good prices that accept my insurance!
What else do you need?

Date of experience: November 24, 2024
Colorado
1 review
0 helpful votes
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Easy!
November 23, 2024

I have ordered multiple times for all my family. Glad that I can use my vision insurance.

Date of experience: November 23, 2024
Arizona
1 review
0 helpful votes
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Easy to use
November 23, 2024

Wish there were more promo codes, but the member discount is nice.

Date of experience: November 23, 2024
New York
1 review
0 helpful votes
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Thank you
November 22, 2024

Good. Easy online ordering. Forced feedback is a little tedious.

Date of experience: November 22, 2024
New Jersey
1 review
0 helpful votes
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Simple and short service
November 22, 2024

I can order my contacts quickly, without the hassle of needing to contact my doctor's office.

Date of experience: November 22, 2024
District of Columbia
1 review
0 helpful votes
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Great customer service as well as quick shipment. My prescription is always 100% correct.

Date of experience: November 22, 2024
Illinois
1 review
0 helpful votes
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SOLID
November 22, 2024

Good site - pretty straightforward.Arrived on tie and as promised

Date of experience: December 14, 2024
Ohio
1 review
0 helpful votes
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Easy to order!
November 22, 2024

This site is easy to use and order contacts. I would recommend for everyone.

Date of experience: November 22, 2024
California
1 review
0 helpful votes
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My past experience with this website is the same as it it today. Fairly easy to use and navigate.

Date of experience: November 21, 2024
New York
2 reviews
0 helpful votes
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Easy to use.
November 20, 2024

Easy to use website and offers a wide variety of contact lenses.

Date of experience: November 20, 2024
1 review
0 helpful votes
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Perfect
November 20, 2024

The service was quick easy and accurate, there was no delays in receiving my order.

Date of experience: November 20, 2024
Florida
1 review
0 helpful votes
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Fast, Efficient Service
November 20, 2024

I order glasses that shipped incorrect to my order, I was able to return the glasses and receive credit to my HSA and Insurance and reordered the glasses with ease!

Date of experience: November 20, 2024
Nevada
1 review
0 helpful votes
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Also, I didn't use my entire allowance from my insurance, but there is no way to apply the remainder to anything else, and I still have to pay the taxes out of pocket, since the prices. Are so inflated so are the taxes

Date of experience: November 19, 2024
California
1 review
0 helpful votes
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Overpriced Store
November 19, 2024

Same price are available cheaper outside and how come tax is on full prices tax should be on the price I am paying

Date of experience: November 19, 2024
Florida
1 review
0 helpful votes
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Nice discount with insurance
November 19, 2024

This is the preferred provider from my insurance. Seems to work well.

Date of experience: November 19, 2024
Arizona
1 review
0 helpful votes
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Straightforward
November 18, 2024

Great value and wide selection. Quickly shipped. Easy online ordering.

Date of experience: November 18, 2024
Wyoming
1 review
0 helpful votes
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Platform horrible
November 18, 2024

I ordered dailies instead of monthly contacts. Tried to exchange them. I was told I couldn't do that on the website. That I had to call. No where on this website does it say that. Took forever to get my money back. Forever to find the right contacts. And I just reordered. Guaranteed there going to screw it up again!

Eyeconic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 18, 2024
New York
1 review
0 helpful votes
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Great!
November 18, 2024

Simple and easy to use. I appreciate how fast my contacts ship.

Date of experience: November 18, 2024
Texas
1 review
0 helpful votes
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Good experience
November 18, 2024

Good experience. Will try again. Easy to check and place order

Date of experience: November 18, 2024
California
1 review
0 helpful votes
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User friendly
November 17, 2024

I like the virtual try on, fashionable eyewear, easy to navigate website.

Date of experience: November 17, 2024