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From the business
Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
Eyeconic Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
This summary is generated by AI, based on text from customer reviews
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Easy to navigate the website and use the added insurance benefits
I am returning to make another purchase so that says it all. Product has been great
I called the help line and got help instantly! Happy with the service :)
My experience was quick, simple, easy and convenient from start to finish!
Apart from the website not working properly, I had a coupon and instead of paying less, you deducted the coupon's value from my insurance's portion!
It takes multiple tries to get viritual try on tool to work. I never got the PD measurement tool to work
I couldnt get eye tracker to measure pupil and had to accept default value
Easy to login and to order - hopefully delivery is quick too!
This is second pair of glasses I have purchased. Web site is awesome and great variety of styles and brands.
Ordering was quick and easy. Love that I can use my insurance online.
Connect your insurance benefits and order online! Easy to use
Smooth, took my company insurance and lots of options to choose from.
Thanks, really appreciate your help. This was a really great start to my week.
Website is down periodically and slow but the live customer service agents are incredibly helpful
The site is difficult to use. Buttons are all over the place and hard to find. I often get to check out and find out the information was preloaded incorrectly, then I have to go back and change it.
My last order was canceled by Eyeconic because I didn't provide prescription. However, I did provide the prescription which also included the receipt and Eyeconic did not take the time to read the two pages of the document I uploaded that would have shown the prescription and prevented me from having to re-order.
So awesome how insurance is connected to this site, thanks!
I love the ability to virtually try the glasses. I've had multiple pairs from Eyeconic so far and it is a more comfortable experience than going into the store for me.
The site is easy to navigate. The virtual try-on option makes shopping this way much more comfortable. Pricing is good and I love that it links my insurance so that I don't have to do a bunch of figuring/comparing.
My glasses are nice and came in a great case. They are still holding strong two years later.
Trusted site to buy eyeglasses. Hope they have more designer brands.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members