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From the business
Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
Eyeconic Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
This summary is generated by AI, based on text from customer reviews
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Service was great and I received my order in a timely manner
So far so good. The process of ordering was fairly simple. They provided a tracking number which was great. First time user and so far so good.
The Wed page was a little confusing, but overall very nice.
The process was simple and they have an easy to use website. Was able to simply upload my prescription and they did the leg work in reaching out to my optician. Was kept updated with regular email updates. Great experience overall!
I never shop for eye glasses on-line, only in person, because I want to make sure they fit properly. Very surprised, everything was easy and I got great service.
My daughter absolutely love her new pair of glasses
Great virtual option to try on glasses. I do need to have the fit adjusted though
The process of picking your brand of contacts, entering in your prescription, and purchasing your order was fast and easy. The deals they had in May made for one unbeatable price. The order got to me in a timely fashion and everything was correct. Overall, purchasing from Eyeconic was a very positive experience.
My daughter loved her glasses and I appreciated the convenience of picking them out online.
Easy to place orders. Easy to try on glasses that you like before you make a purchase.
I was a little worried to buy glasses online. But, the Experience has been great! Very responsive customer service.
I've been using Eyeconic for some years now & they are easy, huge selection (Way better than our Eye Specialist) convenient & fast shipping! Love it!
Wide variety of frames and lens options. Great prices
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members