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EyeconicReviews 4,080

4.4

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From the business

Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.

When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products


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Eyeconic Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.

This summary is generated by AI, based on text from customer reviews

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Georgia
1 review
0 helpful votes
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Great experience!
August 8, 2023

Friendly user experience. Order shipped on time. I will definitely order my contact lenses with them again. Thank you :)

Date of experience: August 8, 2023
Texas
1 review
0 helpful votes
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Great service great price
August 4, 2023

So far so good easy to order, delivered when promised

Date of experience: August 4, 2023
Texas
1 review
0 helpful votes
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Love them
August 2, 2023

Amazing what the difference is of buying online vs physician's office.

Date of experience: August 2, 2023
California
1 review
0 helpful votes
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Everything's Gucci!
August 1, 2023

I like the fact that you can apply your insurance right there on the site and know immediately what the glasses cost. I only gave 4 stars because I wish there was a greater selection of brands. Service is a five stars. If I could give 1/2 star off for selection it would be 4 1/2 stars. I like the way it is easy to filter what I wanted to see. I am a 2 time customer now! Great service for on line. I received my glasses and my Gucci Frames are awesome. The only thing is there are no springs in the arms. I wish I would of known that, before I bought them. However, the glasses are very well built. The lenses are spectacularly done with great finish. The lenses turn really dark in the sun and the reflective feature for the computer screen is fantastic. The glasses even got to me 5-6 days faster than estimated. My only disappointment is the selection is limited. Other than that EYECONIC ROCKS!

Date of experience: August 1, 2023
Texas
1 review
0 helpful votes
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Quite refreshing and comfortable to sit at home w/virtual try-on. And, no saleman, just my wife.

Date of experience: July 28, 2023
Colorado
2 reviews
0 helpful votes
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Great experience. Very happy with glasses. Kinda ticked I've been paying too much all these years.

Date of experience: July 24, 2023
California
1 review
0 helpful votes
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Fast and efficient
July 23, 2023

Very quick shipping and delivery. Very pleased. :)

Date of experience: July 23, 2023
New York
1 review
0 helpful votes
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First order
July 21, 2023

Thanks, great experience, however I did have to go for a fitting at a participating VSP local Location and they adjusted the frames at no charge

Date of experience: July 21, 2023
Oregon
1 review
0 helpful votes
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Best place to get great brands
July 20, 2023

So easy! So fast! Amazing quality and prices. Glasses are stunning.

Date of experience: July 20, 2023
California
1 review
0 helpful votes
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First time good experience
July 19, 2023

Overall the process worked for me. Although, I wish there were more styles and colors in large sizes. I like the glasses I got. They fit well and look good on me. The virtual try on worked well.

Date of experience: July 19, 2023
Arizona
1 review
0 helpful votes
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Better than I expected
July 18, 2023

Much easier than I imagined! Ordering, billing, insurance and delivery was above and beyond!

Date of experience: July 18, 2023
California
1 review
0 helpful votes
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Received
July 17, 2023

Easy to order and fit great. Look good and I like them.

Date of experience: July 17, 2023
Arizona
1 review
0 helpful votes
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Easy once you know the policy
July 17, 2023
Updated review

This was a somewhat frustrating customer experience that turned into an ok experience. I made a mistake initially, and instead of asking to fix it for me, My order was canceled delaying my ability to get my contacts quickly. I re-read later in the order process that I had to ensure the prescription matched with brand and type. It wasn't obvious enough for me to know what to do. Also "Next Day" shipping to me means it will come the day after my order is processed.

Date of experience: July 17, 2023

I made a mistake initially, and instead of asking to...
July 21, 2023
Previous review

I made a mistake initially, and instead of asking to fix it for me, My order was canceled delaying my ability to get my contacts quickly. I re-read later in the order process that I had to ensure the prescription matched with brand and type. It wasn't obvious enough for me to know what to do. Also "Next Day" shipping to me means it will come the day after my order is processed.

Date of experience: June 21, 2023
Ohio
1 review
0 helpful votes
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Great Deal and Quick Delivery
July 11, 2023

I can't believe the amount of money that I just saved thanks to Eyeconic taking my vision insurance AND offering PROMO codes that I can combine! Thank you Eyeconic!

Date of experience: July 11, 2023
California
1 review
0 helpful votes
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Eyewear Search
July 5, 2023

Nice and easy, a very good selection of eyewear on the website. At a very reasonable price

Date of experience: July 5, 2023
Hawaii
1 review
0 helpful votes
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Impressed with the virtual try on.
July 3, 2023
Updated review

Its more accurate than i thought. Not perfect tho. Just wish i could try on frames prior to see which one looks/fit best. My 1st rx buying experience and damn its expensive. Also looks like the markup is fairly generous at some sites. Im allowed only 1 /yr so ill be back in a year i guess.

Date of experience: July 3, 2023

Its ok..
July 11, 2023
Previous review

Its ok. Not great but not terrible

Date of experience: June 11, 2023
Tennessee
1 review
0 helpful votes
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Awesome Glasses
July 1, 2023

Great choices, great prices. Easy to use web site. They took my insurance. Easy try on with your picture.

Date of experience: July 1, 2023
Colorado
1 review
0 helpful votes
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So easy to order and they applied my insurance immediately after signing in.

Date of experience: June 26, 2023
Maryland
1 review
0 helpful votes
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Love my new eyewear!
June 26, 2023

This is my second time ordering from eyeconic and I love the ease of use and affordability of the website.

Date of experience: June 26, 2023
Florida
1 review
6 helpful votes
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This was my first time ordering from Eyeconic. I was looking at my benefits on the VSP website when I clicked on their link. I love that they connected right to my insurance. I knew what size eyeglass frames I needed. They are petite frames and harder to find, but Eyeconic had several. I chose a pair of Nine West. I uploaded my prescription, chose the standard progressive lenses, chose the gold package, and processed my payment. I didn't have my PD, but I looked through comments and read that they use the industry average. A business day later I received an email that my prescription was validated, 4 days later I received an email that my glasses had shipped, and 2 business days later (4 days if you count the weekend), I had my new glasses. I am very happy with them! I normally wear Varilux Physio progressives which provide a nice wide field of vision as opposed to these standard progressives, but I notice the difference mostly with the lower reading portion. The price for the standard is considerably lower than that of Varilux. I purchased these as a second (spare) pair, but I like the frames so much and I am so pleasantly surprised with the standard progressives, that I will be wearing them more than I expected! Overall, a really good experience! I will definitely be ordering again next year!

Date of experience: June 20, 2023