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From the business
Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
Eyeconic Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
This summary is generated by AI, based on text from customer reviews
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Website was easy to use and order from. Delivery came quickly (around a week or two). Grateful for work email notifying of 10% discount for VSP members.
Great online buying experience, very smooth and user friendly
Easy and user friendly. Love my glasses. Great quality and I love that my glasses come straight yo my house
Not sure how you are measuring face and pupil locations for these glasses. Glasses seem to fit pretty well. Color of frames is lighter than expected. Glasses don't initially sit evenly on the face.
Not sure how you are measuring face and pupil locations for these glasses.
Easy ordering, Inexpensive (I used my insurance!), helpful hints to pick the frames I liked!
Thanks for the glasses they will have to do for now I will live with them
Eyeconic offers an expansive selection of frames, many of which are easy to virtually try on. The collaboration with multiple insurance programs means you can get a brand name product at a great price.
The segment height on my lenses is incorrect, I sent my glasses back to be redone, they should arrive by Monday.
Site was easy to use and order. Glasses came fast!
It was overall an easy process and I didn't have any issues placing my order or receiving it in the mail.
The easiest way to buy glasses! No pressure and I get what I want at a price I want to pay!
Excellent price but limited options.good quality would need more choice
The website was easy to navigate and the process to upload my RX and include my insurance information was simple.
Great easy to navigate, thank you! You make it simple to reorder!
Difficult to navigate site when you go back and have to re sign in. After receiving my glasses the first time without the prescription (my fault there) I called customer service and they immediately got on top of things sent the packing slip to return the product reimbursed my insurance and my out of Pocket costs. Once they recover my prescription from my Dr it was all done. Took about two weeks for the return and replacement to take place. Good job I recommended them to anybody looking for eyeglasses.
Difficult to navigate site when you go back and have to re sign in.
I love getting glasses from here. So many frames and a super fast process. This site is unmatched!
Very easy to order and the service was very helpful with my questions.
I love the convenience of being able to order my contacts online and have been doing so for 3 years. As long as they are in business, I will be their customer!
It was so very easy to order my contacts using my vision insurance. Great experience!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members