Eyecandys

Eyecandy's sells some solid, quality contact lenses, though it took quite the runaround to get them. The original ones I ordered were out of stock, so I agreed to switch to another product they recommended which again turned out to be out of stock. Their reason they gave was that their "stock fluctuates everyday." It took a few emails of back and forth to find other contacts I wanted but they didn't charge me the price differential as a courtesy so that was nice.

I put an order in early January and it is now March 3rd and I have not received my order yet. I was unable to reach them via email (no phone number was listed so I messaged them on Facebook messenger and they got back to me same day saying the package must've been lost and that they will send me a new one within 3 business days. I've had asked for a refund but that comment has been ignored. I would never buy from here again. Fraud website.

Paid almost $150 for 4 boxes of one-day contact lenses plus $20~ more for express shipping. But the store ended up sent them through the regular post. All the emails are being ignored. All the conplaints in Facebook were deleted without any apology or explanation. I can't believe the way they handle their slow processing and late shipment was by giving me the fake tracking number. The store took a full month period to start processing my order And shipped it through the regular post while i pay $20++ more for express shipping. It's my first time experiencing the online stores that have bad reputation in every way.

I've ordered from this website many times over the years, usually for yearly lens. There were times where shipping took a lot longer than what was originally listed, and Jessica (customer service) wasn't that helpful. I've had a rare time where my lens showed up earlier than expected, so I think it just all depends on which warehouse your specific lens are coming from (Hong Kong, Korea, or the US). Most recently, I deviated from the typical GEO Medical brand that I get and decided to give another brand a try. Unfortunately, one of the lens came scratched/ripped, and I didn't know until it was in my eye and causing pain. I reached out to customer service, and Jessica told me she would send a replacement for that one lens. The replacement arrived a few days later, and this time, it was kind of loose in the eye. I've never had this issue before, and I didn't want to go through the trouble of asking for a replacement for the replacement, so I let it go and couldn't wear the contacts. I'm now ordering my usual GEO brand again, but in a new color this time, so fingers crossed that it works out fine. My only complaint this time is that they used to charge a few bucks for shipping that took 2-3 weeks, and now they only allowed me one shipping option by DHL Express for $25-34, which still took 2+ weeks. I've never been charged this much for shipping before in the past, so I'm not sure what's going on there. All in all, I'd say give them a try if you do your own research and rely on reviews. Try new brands or lens with little to no reviews at your own risk.

I ordered over 180 usd worth of contacts, a friend recommended the site to me. I ordered early october 2023, waited for over a month for my products to arrive because they said it could arrive in multiple boxes and take long. But only one came. When I emailed, all they did was send a tracking link, which only showed the one item. I already knew about it so I asked about my other items, still they couldn't help so I asked for a refund. They didn't bother to reply. Luckily I paid through paypal, reported it to paypal mid December and they were able to sort it out for me, but the refund came early January 2024.

This website has a wonderful selection on circle lens in a variation of sizes and colors. They also offer free shipping on any order $14+ which most of the lens are more than that so it is super reasonable and generous of them to do. The prices and quality are great. The shipping is exceptionally fast considering the products come from across seas. I haven't had any issues with the website where I've needed to contact customer service, but the atmosphere welcomes customer concerns, so I don't feel I would have an issue. Overall, its a great website to order circle lens from and I will certainly be ordering again myself.

Customer service was exceptional, helping me choose the perfect pair from their extensive selection. My package came in only one week, which is quite fast! I researched a lot of color contacts websites, and Eye Candy definitely had the best value. I got free shipping and free lens cases. Overall, 10/10!

Best colored contacts I've ever owned. They're super comfortable and hands down best prices. I've been buying from Eyecandy's for years (back when they were still called Eyecandy Lens). I admit that shipping is not the fastest (longest time I waited was a month but it was for backordered products) but usually I get my items in 3 weeks or less. Never had any issues with them. I'll continue to shop with them for all my contacts needs.

I was skeptical due to some bad reviews, so I placed a small order about a week ago, paid for early shipping. The customer service now informed me that it takes 5-10 (most likely 10) days to process orders. So i'm still waiting, for my order to even be processed which doesn't make sense because my account was charged, hence sounds like it was processed... *3 weeks later* my package came! If you don't care when it comes, I'd recommend. The contacts came in tact, overall I like them.

I bought 4 pairs of colored contacts for me and my sister and we're both very satisfied with their quality. They're amazing at enhancing makeup! Only little annoyance was that they ran out of supplies of an item I bought so I had to spend some time picking out a substitute. Shipping was quick and totally trackable for impatient people like me :P